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How can you develop resilience in a virtual work environment?

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Resilience is the ability to cope with stress, adversity, and uncertainty. It's a vital skill for anyone who works in a virtual environment, where communication, collaboration, and feedback can be challenging. In this article, you'll learn how to develop resilience in a virtual work environment by following these six tips.

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1 1. Set realistic goals

One of the first steps to building resilience is to set realistic and achievable goals for yourself and your team. This will help you focus on what you can control, measure your progress, and celebrate your successes. Setting realistic goals also means being flexible and adaptable when things change or don't go as planned. Rather than getting frustrated or overwhelmed, you can adjust your expectations and strategies accordingly.

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Jacob R. Robinson (Brain, Turbine, Shimmy, Logroll, Kaizen)
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To help develop clearer focus and greater productivity for individuals and teams, might I also suggest the Pomodoro (25/5) technique? Dividing your work and breaks into regular, short increments can help you avoid feeling overwhelmed.

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2 2. Seek social support

Another key factor for resilience is having a strong social support network. Working virtually can make you feel isolated or disconnected from your colleagues, managers, and clients. That's why it's important to seek social support from your work and personal networks. You can do this by reaching out to others regularly, sharing your challenges and achievements, asking for help or feedback, and offering your support and appreciation. You can also use various communication tools and platforms to stay in touch and build rapport.

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3 3. Practice self-care

Working virtually can also affect your physical and mental health. You may experience fatigue, burnout, or anxiety due to the lack of boundaries, structure, and balance in your work environment. To prevent or cope with these issues, you need to practice self-care. This means taking care of your basic needs, such as eating well, sleeping enough, exercising regularly, and taking breaks. It also means finding ways to relax, unwind, and recharge, such as meditating, reading, or pursuing a hobby.

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Jo Coxhill

Workplace Culture, Employee Experience, Listening & Internal Comms Consultant | Burnout Advocate and Speaker | Founder of Vision 29 and ConnExions:MK | Fellow IoIC
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Boundaries are very important. Setting and sticking to them is essential. Being even more intentional with not letting your boundaries slip is crucial. If your whole internal communication team is remote, arrange daily, non-with related check-ins, suggest regular walk and talk meetings to help you all get out and about but still connect and be productive, encourage each other to take regular breaks, and make it ok to speak up if anyone is feeling overwhelmed or struggling.

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4 4. Learn from feedback

Feedback is essential for learning, growth, and improvement. However, working virtually can make it harder to receive and give feedback effectively. You may miss out on non-verbal cues, tone of voice, or context that can help you interpret and respond to feedback. You may also feel defensive, insecure, or discouraged by negative or constructive feedback. To overcome these challenges, you need to learn from feedback. This means being open-minded, curious, and respectful when receiving and giving feedback. It also means asking for clarification, examples, or suggestions when needed, and applying the feedback to your work.

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5 5. Embrace change

Change is inevitable in any work environment, but especially in a virtual one. You may face changes in your tasks, roles, expectations, processes, or tools. You may also have to deal with external changes, such as market trends, customer demands, or global events. To develop resilience, you need to embrace change. This means being proactive, positive, and creative when facing change. It also means seeking opportunities, challenges, and learning from change.

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6 6. Celebrate success

Finally, one of the best ways to boost your resilience is to celebrate your success. Working virtually can make it harder to recognize and appreciate your achievements and contributions. You may feel that your work is invisible, unnoticed, or undervalued. You may also forget to acknowledge and reward yourself and your team for your hard work and results. To avoid these pitfalls, you need to celebrate your success. This means tracking and documenting your outcomes, sharing and showcasing your work, and expressing and receiving gratitude and recognition.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jo Coxhill

Workplace Culture, Employee Experience, Listening & Internal Comms Consultant | Burnout Advocate and Speaker | Founder of Vision 29 and ConnExions:MK | Fellow IoIC
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My biggest piece of advice is to not take things too personally and to always retain a professional level of distance from your role in internal communication. Don't take everything on your shoulders or feel you have to evoke change on your own.

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How can you develop resilience in a virtual work environment?

1

2

3

4

5

6

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1 1. Set realistic goals

2 2. Seek social support

3 3. Practice self-care

4 4. Learn from feedback

5 5. Embrace change

6 6. Celebrate success

7 Here’s what else to consider

Internal Communications

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How can you develop resilience in a virtual work environment?

1

2

3

4

5

6

7

1 1. Set realistic goals

2 2. Seek social support

3 3. Practice self-care

4 4. Learn from feedback

5 5. Embrace change

6 6. Celebrate success

7 Here’s what else to consider

Internal Communications

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