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How can you develop new skills while managing your workload?

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As an administrative assistant, you have to juggle multiple tasks, deadlines, and requests from different stakeholders. But that doesn't mean you have to stop learning and growing in your role. In fact, developing new skills can help you improve your performance, increase your value, and advance your career. Here are some tips on how to balance your workload and your learning goals.

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1 Identify your skill gaps

The first step is to assess your current skills and identify where you need to improve or learn something new. You can do this by asking for feedback from your manager, colleagues, or clients, or by taking online assessments or quizzes. You can also look at the skills required for the job you want to pursue in the future and compare them with your own. Once you have a clear idea of your skill gaps, you can prioritize them and set realistic and measurable learning objectives.

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Maria Kristine Villafuerte

General Virtual Assistant| Data Entry | Digital Marketing | Social Media Marketing | Google Ads| Accounting Clerk | QuickBooks| Online Tutor| Research| UX Design Student
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Prioritize tasks, allocate specific time for skill development, leverage online courses or resources, and seek mentorship or guidance. Balancing workload with intentional skill-building helps foster continuous learning and growth.

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2 Choose the right learning resources

The next step is to find the best learning resources that suit your needs, preferences, and budget. There are many options available, such as online courses, webinars, podcasts, books, blogs, newsletters, or mentors. You can also look for internal training opportunities or professional development programs offered by your organization or industry associations. The key is to choose the resources that are relevant, credible, and engaging for you.

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3 Schedule your learning time

The third step is to allocate time for your learning activities in your daily or weekly schedule. You can do this by blocking out specific hours or days for learning, or by integrating learning into your routine tasks. For example, you can listen to a podcast while commuting, read a book during your lunch break, or watch a webinar after work. You can also use tools like calendars, reminders, or timers to help you stick to your learning plan.

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Amy Haynes

Project Manager @ TRUXTON | B.S. in Organizational Management
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Incorporating dedicated learning time into your daily routine can significantly enhance skill development amidst a busy workload. Allocate 30 minutes to an hour, five days a week, redirecting the time often spent on leisure activities or digital distractions. By setting manageable goals and consistently investing focused time, you cultivate continuous personal growth. Avoid overwhelm by embracing incremental progress, leading to the gratification of achieving milestones, such as earning certificates or completing courses. This intentional and measured approach ensures sustainable skill enhancement over time.

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4 Apply your learning to your work

The fourth step is to apply what you learn to your work as soon as possible. This will help you reinforce your learning, test your understanding, and demonstrate your value. You can do this by sharing your insights with your team, using a new tool or technique, or taking on a new challenge or project. You can also ask for feedback or support from your manager, colleagues, or mentors to help you improve your skills.

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Francis Anyaora

Administrative Specialist | Research Specialist | Project Support Specialist
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Learning on the job and upskilling are remarkable attributes that can be adopted by all employee, regardless of their rank. In handling certain work-related challenges, I have often had to take multiple crash courses so as to acquire the relevant skillset needed to complete the task. For example, the emergence of various types of AI tools that have the potential to facilitate smart work presents an opportunity to upskill. Supposing an employee is confronted with a series of document preparations, chatGPT can play a significant role in getting the task done. The onus lies on the employee to become acquainted with how to use these tools. In the process, the workload is effectively managed, and a valuable skillset is acquired.

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5 Review and adjust your learning goals

The final step is to review your progress and adjust your learning goals as needed. You can do this by tracking your achievements, reflecting on your challenges, and celebrating your successes. You can also evaluate the effectiveness of your learning resources and methods, and look for new opportunities to learn and grow. By reviewing and adjusting your learning goals, you can stay motivated, focused, and flexible.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you develop new skills while managing your workload?

1

2

3

4

5

6

1 Identify your skill gaps

2 Choose the right learning resources

3 Schedule your learning time

4 Apply your learning to your work

5 Review and adjust your learning goals

6 Here’s what else to consider

Administrative Assistance

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How can you develop new skills while managing your workload?

1

2

3

4

5

6

1 Identify your skill gaps

2 Choose the right learning resources

3 Schedule your learning time

4 Apply your learning to your work

5 Review and adjust your learning goals

6 Here’s what else to consider

Administrative Assistance

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