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Last updated on 2024年5月22日

How can you develop an effective quality audit checklist?

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A quality audit checklist is a tool that helps you assess the compliance and performance of your processes, products, or services against a set of standards or requirements. It can help you identify gaps, risks, and opportunities for improvement, as well as verify the effectiveness of your quality management system. But how can you develop an effective quality audit checklist that covers all the relevant aspects and provides clear and actionable feedback? Here are some steps to follow.

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1 Define the audit scope and objectives

The first step is to define the scope and objectives of your quality audit. What are you trying to achieve? What are the criteria and sources of information that you will use to evaluate your quality? Who are the stakeholders and beneficiaries of the audit? How will you communicate the results and follow up on the actions? By answering these questions, you can narrow down the focus and scope of your audit checklist and align it with your quality goals and expectations.

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Syed Fadzil Syed Mohamed

Fellow of The Institution of Engineers, Malaysia (FIEM)
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When creating a quality audit checklist, start by identifying the major process steps, inputs, and outputs to be evaluated. Determine the relevant quality standards, requirements, and performance metrics. Make checklist questions that are clear, explicit, and verifiable through observation or documentation review. Organise questions rationally according to the process flow. Include area for auditors to document objective evidence and notes. Check the checklist with subject matter experts. An effective checklist addresses all essential areas of the process, provides objective evidence of compliance and gaps, and provides precise, actionable feedback for improvement. Regularly review and update the checklist as procedures evolve.

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Nivedita Kulkarni

Project Manager
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Always ensure the focus of the Audit is clear which helps ensuring that the results obtained at the end are beneficial in reducing the gap. Some of the aspects to be considered : 1.Duration of the Audit 2.Identify Auditable areas 3.Define objectives & purpose 4.Review and finalizes these objective so that all stakeholders are in agreement.

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2 Review the existing documentation and data

The next step is to review the existing documentation and data related to your quality processes, products, or services. This may include policies, procedures, manuals, standards, regulations, contracts, specifications, records, reports, feedback, complaints, or any other relevant information. By reviewing these documents and data, you can identify the key requirements and expectations that you need to meet, as well as the gaps and issues that you need to address. You can also use them as a reference and evidence for your audit checklist.

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3 Design the audit questions and format

The third step is to design the audit questions and format that will guide your audit process and evaluation. The audit questions should be clear, concise, relevant, and objective. They should cover all the aspects of your quality scope and objectives, such as inputs, outputs, resources, activities, controls, outcomes, and impacts. They should also be aligned with the criteria and sources of information that you defined in the first step. The audit format should be consistent, logical, and easy to follow. It should include sections for the audit details, questions, responses, ratings, comments, findings, recommendations, and actions.

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Gabriel Atencio, CSP, CHST, STSC

Working together for a safer and smarter future
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Align questions with industry standards, regulatory requirements, and internal processes. Keep it concise, focusing on critical aspects to streamline the audit process. Regularly update the checklist based on feedback and emerging trends to ensure ongoing relevance and effectiveness.

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4 Test and refine the audit checklist

The fourth step is to test and refine the audit checklist before you use it for the actual audit. You can do this by conducting a pilot audit on a sample or a representative case of your quality processes, products, or services. You can also ask for feedback from your audit team, stakeholders, or experts on the validity, reliability, and usability of your audit checklist. By testing and refining your audit checklist, you can ensure that it is accurate, comprehensive, and effective for your quality audit.

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5 Use and update the audit checklist

The final step is to use and update the audit checklist for your quality audit. You should follow the audit plan and procedures that you established in the first step and use the audit checklist as a tool to collect and analyze data, evaluate performance, identify findings, and provide feedback. You should also document and report the audit results and actions in a clear and concise manner. You should also update the audit checklist as needed to reflect any changes in your quality processes, products, services, standards, or requirements.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Tammy French

on a journey to make a difference
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Work as a team, keep each other informed. Split up the tasks and alternate them on a regular basis... it's important everyone knows how a audit works, and why they are necessary.

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How can you develop an effective quality audit checklist?

1

2

3

4

5

6

1 Define the audit scope and objectives

2 Review the existing documentation and data

3 Design the audit questions and format

4 Test and refine the audit checklist

5 Use and update the audit checklist

6 Here’s what else to consider

Industrial Engineering

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How can you develop an effective quality audit checklist?

1

2

3

4

5

6

1 Define the audit scope and objectives

2 Review the existing documentation and data

3 Design the audit questions and format

4 Test and refine the audit checklist

5 Use and update the audit checklist

6 Here’s what else to consider

Industrial Engineering

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