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How can you determine when to hire a professional for maintenance and repair tasks?

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As a property manager, you are responsible for keeping your properties in good condition and ensuring the safety and satisfaction of your tenants. However, you may not have the time, skills, or resources to handle every maintenance and repair task that arises. How can you determine when to hire a professional for maintenance and repair tasks? Here are some factors to consider.

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Pavel Buyeu

1 The complexity of the task

Some tasks are relatively simple and can be done by yourself or by a handyman with basic tools and skills. For example, changing light bulbs, unclogging drains, or replacing filters. However, some tasks are more complex and require specialized knowledge, equipment, or licenses. For example, repairing electrical wiring, plumbing systems, or HVAC units. These tasks should be left to professionals who have the training, experience, and certification to do them safely and effectively.

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Pavel Buyeu
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I can explain in one perfect phrase - If you need to buy special equipment it's better to hire a local professional. Especially if work demands certification or can be done only by a licensed contractor.

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2 The urgency of the task

Some tasks are more urgent than others and need to be addressed as soon as possible to prevent further damage, inconvenience, or liability. For example, fixing a leaky roof, a broken window, or a faulty lock. These tasks should be prioritized and assigned to professionals who can respond quickly and reliably. However, some tasks are less urgent and can be scheduled in advance or done during regular inspections. For example, painting walls, installing shelves, or upgrading appliances. These tasks can be done by yourself or by a handyman if you have the time and budget.

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Pavel Buyeu
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In my colleagues and my experience, there is a problem with some small tasks. It's often difficult to find a handyman for such a job. I don't talk about serious problems such as roof leaks or electrical damages that demand hiring local pros. For small tasks, you need to pay a large amount of money.

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3 The cost of the task

Some tasks are more expensive than others and may exceed your maintenance budget or affect your cash flow. For example, replacing a water heater, a furnace, or a roof. These tasks may require you to hire a professional who can offer you a fair price, a warranty, and a quality service. However, some tasks are more affordable and may save you money in the long run. For example, sealing cracks, caulking windows, or insulating pipes. These tasks can be done by yourself or by a handyman if you have the skills and materials.

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Pavel Buyeu
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As i mentioed above, you get an unreasonable bill for a small task. But it's our reality. Local pro needs to move to you and back and spend his time. As you know - time is money! Try to solve the problem yourself if you know this area, have the necessary equipment and it's possible to do without a second pair of hands. Otherwise, hire a professional and pay the bill.

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4 The tenant's expectations

Some tasks are more important than others for your tenant's comfort, satisfaction, and retention. For example, fixing a noisy fan, a dripping faucet, or a loose door handle. These tasks may seem minor, but they can affect your tenant's perception of your property and your management. You should hire a professional who can handle these tasks promptly, courteously, and efficiently. However, some tasks are more optional and may depend on your tenant's preferences. For example, changing the color of the walls, adding a ceiling fan, or installing a smart thermostat. These tasks can be done by yourself or by a handyman if you have the tenant's consent and agreement.

Hiring a professional for maintenance and repair tasks can be a smart decision for your property management business. It can help you save time, avoid risks, increase value, and improve relationships. However, you should also consider the factors above to determine when to hire a professional and when to do it yourself or use a handyman.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you determine when to hire a professional for maintenance and repair tasks?

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5

1 The complexity of the task

2 The urgency of the task

3 The cost of the task

4 The tenant's expectations

5 Here’s what else to consider

Property Management

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How can you determine when to hire a professional for maintenance and repair tasks?

1

2

3

4

5

1 The complexity of the task

2 The urgency of the task

3 The cost of the task

4 The tenant's expectations

5 Here’s what else to consider

Property Management

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