Facility Management (FM) is a dynamic and diverse field that requires a combination of technical, managerial, and interpersonal skills. If you are passionate about FM and want to showcase your enthusiasm and expertise in an interview, you need to prepare yourself well and demonstrate your value to the potential employer. Here are some tips on how to do that.
Before you apply or attend an interview, do some research on the organization you want to work for. Find out what their mission, vision, values, and goals are, and how FM supports them. Learn about their current and future projects, challenges, and opportunities. This will help you tailor your resume, cover letter, and responses to their specific needs and expectations. It will also show that you are proactive, interested, and informed.
One of the best ways to demonstrate your passion for FM is to showcase your achievements and successes in previous or current roles. Use concrete examples and numbers to illustrate how you have delivered value, solved problems, improved performance, or enhanced customer satisfaction. Focus on the results and outcomes, not just the tasks and responsibilities. Use the STAR method (Situation, Task, Action, Result) to structure your stories and highlight your skills and competencies.
I found a portfolio works.best here to show achievements. Document your challenges and how you solved them I have found that planning techniques needed to be adjusted in FM to show better outcomes. Moving from a process to people centric is what I highlight.
Another way to demonstrate your passion for FM is to show your enthusiasm and excitement for the field. Express your curiosity and eagerness to learn new things, explore new technologies, or adopt new practices. Share your professional development goals and activities, such as taking courses, attending events, or joining associations. Ask relevant and insightful questions about the organization, the role, and the industry. Smile, maintain eye contact, and use positive body language.
For me is where I can show new ideas. I have used the customer journey map for FM where persons were interested in learning this. I gained a lot of support for the initiative.
A good fit between your values and the organization's values is important for both parties. You want to work for an employer that shares your passion for FM and supports your growth and development. The employer wants to hire someone who aligns with their culture and vision and contributes to their success. To demonstrate your value alignment, use examples and stories that show how you have applied or embraced the organization's values in your FM work. For instance, if the organization values sustainability, you can mention how you have implemented or promoted green practices in your FM projects.
Finally, you can demonstrate your passion for FM by showcasing your network and connections in the field. Networking is a valuable skill for any FM professional, as it helps you learn from others, find opportunities, and build relationships. You can mention how you have connected with other FM professionals, experts, or mentors through online platforms, events, or associations. You can also name-drop some influential or reputable people or organizations in the FM industry that you have worked with, learned from, or followed. This will show that you are well-informed, engaged, and respected in the FM community.