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How can you create a risk management plan that addresses both cybersecurity and IT operations risks?

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Risk management is a crucial process for any IT organization, especially in the face of growing cyber threats and operational challenges. A risk management plan helps you identify, assess, prioritize, and mitigate the potential risks that could affect your IT systems, data, and processes. In this article, we will show you how to create a risk management plan that addresses both cybersecurity and IT operations risks, using a simple framework and some best practices.

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Tejpal Sohal (PMP, ITIL4, SCRUM)

Regional Manager - IT Services, Support & Operations | IT Service Management
Manuel Lechner

Manager Risk Management @PwC ?sterreich ? Building Resilience?? ??Optimizing Cyber Crime | Risks | Threats ? Creating…

1 Define your scope and objectives

The first step in creating a risk management plan is to define the scope and objectives of your IT operations and cybersecurity activities. What are the critical systems, data, and processes that you need to protect and maintain? What are the goals and expectations of your stakeholders, customers, and regulators? How do you measure and report on your performance and compliance? By clarifying these aspects, you can set the boundaries and criteria for your risk management plan.

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Tejpal Sohal (PMP, ITIL4, SCRUM)

Regional Manager - IT Services, Support & Operations | IT Service Management
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Certainly, here's a more concise version: Identify critical assets and vulnerabilities. Assess cybersecurity and IT operational risks. Define clear risk management objectives. Implement robust cybersecurity measures and IT best practices. Develop response and recovery plans for incidents. Provide regular training on cybersecurity best practices. Conduct periodic assessments and update the plan accordingly. Ensure compliance with regulations and standards. Establish a system for incident reporting and analysis. Foster a culture of continuous improvement.

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2 Identify and categorize your risks

The next step is to identify and categorize the potential risks that could affect your IT operations and cybersecurity. Risks can be internal or external, intentional or accidental, technical or human, and so on. You can use various sources and methods to identify risks, such as interviews, surveys, audits, threat intelligence, incident reports, and industry standards. Once you have a list of risks, you can group them into categories based on their nature, source, impact, and likelihood.

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Manuel Lechner

Manager Risk Management @PwC ?sterreich ? Building Resilience?? ??Optimizing Cyber Crime | Risks | Threats ? Creating Awareness?? ??Training in Cyber Security | Risk Management | Social Engineering
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Respect for expertise - so go to your experts in the work processes and ask them to get specific information to get a better view on risks. For this I can highly recommend the HRO-Theory (high reliability organisations). There are 5 points which give you a great holistic risk management.

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3 Assess and prioritize your risks

The third step is to assess and prioritize your risks based on their severity and probability. You can use a risk matrix or a scoring system to rank your risks from high to low, and assign them a level of urgency and importance. This will help you focus on the most critical and likely risks, and allocate your resources and efforts accordingly. You can also consider the interdependencies and correlations between different risks, and how they might affect each other.

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4 Mitigate and monitor your risks

The fourth step is to mitigate and monitor your risks by implementing appropriate controls and measures. Depending on the type and level of risk, you can choose to avoid, reduce, transfer, or accept it. For example, you can avoid a risk by eliminating the source or changing the process, reduce a risk by applying security patches or backups, transfer a risk by outsourcing or insuring it, or accept a risk by acknowledging it and preparing for it. You should also monitor your risks regularly and review their status and effectiveness.

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5 Communicate and update your plan

The final step is to communicate and update your plan to ensure that it is aligned with your IT operations and cybersecurity goals and strategies. You should share your plan with your stakeholders, customers, and regulators, and solicit their feedback and input. You should also update your plan periodically and whenever there are changes in your IT environment, risk profile, or business objectives. By doing so, you can keep your plan relevant, realistic, and responsive.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you create a risk management plan that addresses both cybersecurity and IT operations risks?

1

2

3

4

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1 Define your scope and objectives

2 Identify and categorize your risks

3 Assess and prioritize your risks

4 Mitigate and monitor your risks

5 Communicate and update your plan

6 Here’s what else to consider

IT Operations Management

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How can you create a risk management plan that addresses both cybersecurity and IT operations risks?

1

2

3

4

5

6

1 Define your scope and objectives

2 Identify and categorize your risks

3 Assess and prioritize your risks

4 Mitigate and monitor your risks

5 Communicate and update your plan

6 Here’s what else to consider

IT Operations Management

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