How can you create reports and analyze data in Workforce Management more efficiently?
Workforce management (WFM) is the process of planning, scheduling, and optimizing the performance of employees and resources to meet business goals and customer needs. One of the key aspects of WFM is creating reports and analyzing data to measure and improve efficiency, productivity, quality, and satisfaction. However, this can be a time-consuming and complex task, especially if you have to deal with large volumes of data, multiple sources, and different formats. How can you create reports and analyze data in WFM more efficiently? Here are some tips and best practices to help you.