How can you create a cross-training program that benefits your employees?
Cross-training is a method of developing your employees' skills and knowledge by exposing them to different roles, tasks, and responsibilities within your organization. It can help you create a more versatile, adaptable, and productive workforce, as well as increase employee engagement, retention, and satisfaction. But how can you design and implement a cross-training program that benefits your employees and your business goals? Here are some steps to follow.