How can you communicate the value of computer maintenance to cost-conscious customers?

Data is some of our most valuable assets. pictures and videos, documents that may not mean a lot at the moment can be priceless in the future and a corrupted hard drive can make countless memories dissappear forever.

Un mantenimiento informático adecuado y preventivo evita los posibles problemas futuros como la perdida de información relevante, o un fallo de sistema que impida el funcionamiento del negocio. El costo que puede suponer la recuperación de dicha información o bien que la empresa no pueda funcionar durante un periodo de tiempo suele ser mayor que el costo de un mantenimiento periódico del sistema

In my experience, companies and users alike value an experienced company that "has their back" in important IT issues like security, data backup and keeping things running top notch. When one tries to "save money" trying to do these things themselves, or not doing them at all, they end up wishing they had employed experts. Ask yourself if losing data, malware attack or having an information breach and therefore losing days or potentially weeks of work/business processes is worth it. The answer is definitely "no". This service does not have to cost a fortune, there are lots of local smaller companies like mine that take care of these things and offer peace of mind for a manageable price tag.

Un mantenimiento informático en la empresa asegura: -Estar al día en el update del antivirus contratado - Copias de seguridad ( diaria, semanal y mensual) básico para recuperar pérdidas puntuales o problemas mayores de recuperación - Firewall instalado y actualizado - Alta disponibilidad en Firewall, switch, servidores, ante la caída de un equipo sigues protegido. - Si servidores on premise, mejor en alta disponibilidad - Trabajo de concienciación phising, malware, correo en general. - Programas externos o internos que analizan las vulnerabilidades de nuestros equipos - Se deseamos tener un control sobre los accesos a nuestro servidores, poner Active Directory - Incidencias dia a dia de software y hardware y consultas de usuario

Des qualités pour permettre la maintenance : - Calme. - La mise au point. - amélioration. - Concentration - Transparence et intégrité

Regular computer maintenance saves money by preventing costly repairs, extends the computer's lifespan, optimizes performance, minimizes downtime, protects data, and enhances security.

Los beneficios de hacer mantenimientos preventivos, y respaldo de datos es en caso de pérdida o falla de alguno de los equipos a nivel software o hardware, se cuente con la tranquilidad que la información sensible e importante se encuentra protegida.

Os benefícios de uma manuten??o preventiva e ter a certeza de que sempre que precisar usar o equipamentos saberemos que n?o terá nenhuma surpresa desagradável.

Servicio técnico y especializado: Acceso a expertos en tecnología que están al día con los últimos avances. Ventaja tecnológica: Permite a los empleados centrarse en sus tareas principales, mejorando la productividad y ofreciendo una ventaja competitiva. Reducción de costes: Ahorro en inversiones tecnológicas y en gastos operativos como formación y vacaciones del personal. Continuidad del negocio: Minimiza el tiempo de inactividad debido a fallos técnicos, asegurando una operación empresarial ininterrumpida. Aumento de la productividad: Mantenimiento de equipos en óptimas condiciones para un rendimiento eficiente.

When communicating with cost-conscious customers about computer maintenance, it's crucial to highlight the benefits that outweigh the investment. Regular maintenance enhances system performance, preventing slowdowns and crashes that can disrupt productivity. It extends the lifespan of hardware, reducing the need for costly replacements. Maintenance also enhances security, protecting sensitive data from cyber threats and potential breaches. By investing in maintenance, customers can avoid costly repairs and downtime, ultimately saving money in the long run while ensuring their systems operate efficiently and securely.

I have always used the tactic of explaining that the physical preventative maintenance that comes with the maintenance contract is beneficial because, downtime on equipment is potential lost revenue. I further add that when it does fail they cannot expect the same SLA on the diagnosis and repair/replacement of failed units. That we will use ‘best endeavours to attend within a timeframe similar to those customers who have maintenance contracts. However those customers with contracts will have priority and therefore there will be no guarantee on timescale. Lastly. They are advised that all replacement parts are chargeable at full retail margins whereas those under contract enjoy either free or at cost parts depending on how contract.

No se requiere un alto nivel adquisitivo para poder hacer un respaldo, existen páginas cómo Google Drive, Mediafire o Mega que tienen un espacio gratuito de almacenamiento en la nube, además de seguridad en la subida y bajada, además de la protección de los archivos. También se puede contar con el uso de "Pendrives" o discos duros externos, que son portátiles, de buen precio y calidad, y cuentan con un tama?o más que aceptable para la cantidad de archivos que se quieran respaldar.

Manuten??es preventivas sempre s?o vistas como um custo alto até que o equipamento pare num momento inesperado, mas sempre vem um cada caso é um caso. Se vc tem um equipamento residencial para trabalhos esporádicos uma preventiva básica seria o suficiente e assim sucessivamente em rela??o a empresas, tudo depende do uso do equipamento e do prejuízo que ele pode causar ficando parado por um tempo. Sempre uma boa conversa com quem realiza e saber detalhar qual a necessidade de cada equipamento.

To accommodate cost-conscious customers, provide flexible options for computer maintenance. Offer tiered service plans with varying levels of coverage to fit different budgets and needs. For instance, basic plans could include essential tasks like software updates and virus scans, while premium plans may offer more comprehensive services such as hardware diagnostics and data backups. Additionally, consider offering one-time maintenance services for customers who prefer a more flexible approach. By providing options, customers can choose the level of maintenance that aligns with their budget and priorities, ensuring they receive value without overspending.

Provide cost-conscious customers with various maintenance packages or service options to choose from, allowing them to select the level of support that best fits their budget and needs. Offer flexible payment plans or discounted rates for bundled services to make maintenance more affordable.

En internet se pueden encontrar varios videos y páginas con información bien explicada y detallada de cómo hacer respaldo de datos, además si la persona quiere adentrase más en el mundo informático, hay páginas con cursos certificados y gratuitos. Entre ellos el que recomiendo es el de "Cisco Skills for All" que cuenta con cursos cortos, online, de tiempo adaptable y gratuitos a nivel básico para que las personas interesadas se adentren en el mundo de la informática.

Encontramos hj várias formas de se fazer algo como uma preventiva , manuten??o, mas quando feito por um profissional qualificado teremos a certeza de um servi?o bem feito . é onde sempre falamos uma manuten??o n?o é só abrir um equipamento e sim saber o que fazer e como fazer, n?o é só apertar um parafuso e sim saber como apertar e até onde apertar, resumindo qualifica??o.

Educating customers about the importance of computer maintenance is essential. Explain how regular maintenance prevents costly repairs and downtime by addressing potential issues early. Detail the benefits of maintenance, such as improved performance, enhanced security, and prolonged hardware lifespan. Provide tips on basic maintenance tasks they can perform themselves, empowering them to take proactive measures. Offer educational resources like guides, tutorials, or workshops to help customers understand the value of maintenance and its impact on their systems' longevity and efficiency. By educating customers, they can make informed decisions about investing in maintenance to protect their computers and save money in the long term.

As a computer technician, I educate cost-conscious customers through: 1. Clear Communication: I explain technical concepts in simple terms, ensuring customers understand the value of maintenance and the potential cost savings. 2. Demonstrations: I show customers firsthand how preventive maintenance and optimization can improve their computer's performance and longevity. 3. Case Studies: I share real-life examples of how proactive maintenance has saved other customers money in the long run. By employing these educational strategies, I empower cost-conscious customers to make informed choices about their computer maintenance, ultimately saving them money and enhancing their overall computing experience.

Se recomienda hacer una revisión de los respaldos de los datos, y hacer un recordatorio a los clientes de que se cuenta con esa copia de seguridad y el estado de los archivos respaldados.

Sempre temos que estar próximos aos nossos clientes, pedir que tenha um acompanhamento, relatórios do que foi feito, FeedBack do seus cliente para sempre estar de acordo com o que ele espera do servi?os prestados e com foram efetuados.

- pedir um feedback para o cliente como por exemplo: perguntar se o servi?o foi satisfatório ou se resolveu de fato o problema pode ser um diferencial que leve a fideliza??o do cliente

Following up with customers after providing computer maintenance services is crucial for ensuring their satisfaction and addressing any issues that may have arisen. Send a personalized thank-you email or message expressing gratitude for their business and inquiring about their experience with the service. Offer assistance or support if they encountered any difficulties following the maintenance. Provide tips for ongoing care and maintenance to help them optimize the performance and longevity of their systems. Encourage feedback through surveys or reviews to gather insights for improving service quality. By maintaining communication and offering support, you can foster customer loyalty and demonstrate your commitment to their satisfaction.

Stay engaged with your customers by following up regularly to remind them of upcoming maintenance tasks or check-ins. Offer personalized recommendations based on their usage patterns and needs, demonstrating your commitment to their satisfaction and the health of their systems.

To demonstrate the value of computer maintenance to cost-conscious customers, emphasize tangible benefits such as improved performance, enhanced security, and prolonged device lifespan. Provide case studies or testimonials illustrating how maintenance has saved money for similar customers by preventing costly repairs or downtime. Offer transparent pricing and flexible service options tailored to their budget. Additionally, provide educational resources or workshops to empower customers to perform basic maintenance tasks themselves, further reducing costs. By showcasing the concrete advantages and cost savings associated with maintenance, customers can see the value it brings to their investment.

As a computer maintenance technician, I demonstrate value to cost-conscious customers through: 1. Efficiency: I optimize systems to run smoothly, reducing energy consumption and minimizing operational costs. 2. Preventive Measures: By conducting regular maintenance checks, I prevent costly breakdowns and the need for expensive repairs. 3. Cost-Effective Solutions: I prioritize affordable yet effective solutions, ensuring that maintenance fits within their budget constraints. 4. By consistently delivering cost-effective solutions that optimize performance and minimize expenses, I demonstrate my value as a trusted computer maintenance technician to cost-conscious customers.

Où je suis en ce moment, les gents viennent non seulement de ma ville mais aussi de plusieurs régions de mon pays grace à ma réputation, j'utilise une stratégie qui marche très bien depuis plusieurs années; le co?t de la maintenance moins cher que les autres avec un travail satisfaisant, mais surtout le point essentiel de ma réputation est l'honnêteté, ne pas voir ces clients comme des dollars, j'ai un principe que j'applique à la lettre est de mettre toute mes compétences au service de mon client avec un sourire et sociabilité et rendre l'atmosphère conviviale, sa satisfaction est ma satisfaction, par ce geste le client ce met en toute confiance en vous, et le co?t deviens acceptable et insoucieux.

Computer maintenance is something one signs up for immediately they purchase a computer. It can not be avoided. Both software and hardware maintenance are cardinal to having a long lasting machine. Most operating systems and application software create temporary and 'dump' files that use a significant amount of storage. These need to be cleaned up every now and then. Updates too are cardinal. Especially the antivirus and operating system updates. Hardware components inside get covered up in dust, sometimes, to a point that makes the fans stop turning. Very important that the machine is opened regularly and blown out.