How can you communicate contract requirements to ERP developers?

1 Understand the scope of work

Before you start communicating with ERP developers, it is essential to have a comprehensive understanding of the scope of work that is outlined in your contract. This part of the contract should specify what services and deliverables are expected from the contractor, how they will be evaluated, and the deadlines and milestones. Carefully review the scope of work and recognize the key requirements that are pertinent to the ERP customization. For instance, you may need to consider the business goals and objectives, functional and technical specifications, data and security requirements, quality standards, testing procedures, change management processes, and risk management processes that the ERP customization should adhere to.

2 Use clear and consistent language

When communicating contract requirements to ERP developers, it is important to use clear and consistent language that avoids ambiguity and confusion. To ensure that the developers understand the contract, you should use the same terminology and format as the original document. Additionally, you can use bullet points, tables, charts, diagrams, or other visual aids to present complex or detailed information. Examples, scenarios, or use cases can also be used to illustrate how the ERP customization should work in practice. Moreover, simple and direct sentences in active voice with a positive tone should be used to convey your expectations and feedback. Finally, headings, subheadings, numbering, or labels are useful for organizing and structuring your communication.

3 Establish regular and timely communication

When communicating contract requirements to ERP developers, regular and timely communication is essential for effective collaboration and coordination. Agree on the frequency, mode, and format of communication with the developers, and follow the communication plan outlined in the contract. Additionally, provide timely and constructive feedback to the developers, and address any issues or concerns that may arise during the ERP customization process. To enhance regular and timely communication, you can use a variety of methods such as email, phone, video conferencing, or other tools depending on the urgency, complexity, and sensitivity of the information. You can also use a project management software, a shared folder, or a cloud-based platform to store and share documents related to the customization. Additionally, you can use a tracking system, dashboard, or report to monitor progress; a feedback form, survey or meeting to solicit feedback; and resolve conflicts or disputes that may arise. By following these tips for communication with ERP developers, you can ensure that the ERP customization meets your needs and expectations. Clear and consistent communication throughout the customization process can lead to a successful outcome for both parties.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?