How can you coach service staff to manage stress and maintain a healthy work-life balance?

Helping understand and recognize where stress affects job performance, and having open communication lanes to address and deal with these performance issues as quickly as they arise, I have found, is the most important aspect. If employees feel like they don’t have anyone to come to, to voice their grievances or difficulties performing the job then there can be no improvement. This will affect the moral of the employee and the performance of the business and the longer it goes on unaddressed the worse the situation will be.

A survey by the American Institute of Stress found that 46% of employees report workload as the major stressor. Conduct regular stress assessments to pinpoint specific stressors, fostering an open dialogue. Use tools like "StressScan" to help employees self-assess stress levels. Promote anonymous surveys and regular team meetings to openly discuss stress triggers.

Studies suggests a 60% reduction in stress with stress management training. Implement workshops or webinars on stress management techniques. "Headspace for Work" offers guided meditation for stress relief. Integrate stress management modules into onboarding programs and ongoing training sessions.

I strongly believe in self-love. The me-time, the self-time. Depending on the organisation culture as well. How is the support system by the management? If there’s no such a thing, case close, when we belong to an organisation. Of course, as coach, I will help the staff to discover ways they can practice wellness. One of it, not to be allowed to be push around in the organisation, not over-working. Apart from, suggest on discovering what is the meaning of wellness to them. Remember, coaching is not telling, I also stay away from suggesting. Instead, help in discovering what is the way they would love to wellness, basically, relax and destress. Once they find out for themselves by digger deeper into them, it will put a lot of sense.

Prioritizing self-care and wellness, not only nurtures the individuals who form the backbone of our hospitality endeavors but also cultivates an environment where service staff can flourish both personally and professionally. It isn't just a buzzword or a short-term fix; it's a necessity and an investment in the sustained well-being of our service staff. Other than practicing and providing easy access to wellness resources. First and foremost, break the stigma around mental health. Encourage open conversations and let your team know that it's okay to seek support. It's like creating a safe space, where team members feel comfortable addressing their mental health needs without fear of judgment and recognize the importance of rest.

Furthermore, you can play a crucial role in implementing and promoting self-care initiatives. Drawing on your knowledge, you can introduce tailored programs, workshops, or resources designed to enhance the overall wellness of your service staff. Your expertise will guide the team towards sustainable practices, creating a positive and supportive work environment. By actively championing self-care and wellness strategies, you contribute to the development of a resilient and motivated service team, ultimately improving their overall job satisfaction and performance.

One of the best pieces of advice I give to my Mentees is to prep for vacation by writing a paragraph about what you are doing now so that you can focus on your vacation knowing that there is a reminder of what you need to do when you get back.

Another study indicates that 25% increase in productivity when employees prioritize self-care. Promote activities like mindfulness, exercise, and adequate sleep. "Headspace" provides personalized self-care plans. Establish dedicated break times and encourage employees to utilize wellness resources.

FlexJobs found that 80% of employees consider flexible work arrangements a crucial factor in job satisfaction "Hybrid and Remote" Allow flexible schedules and remote work options. Use "Trello" for collaborative task management, fostering a supportive work environment. Clearly communicate expectations and deadlines, allowing staff to manage their time effectively.