How can you build trust with inexperienced employees?

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As a supervisor, you want to foster a positive and productive relationship with your employees, especially if they are new or inexperienced in their roles. However, building trust with inexperienced employees can be challenging, as they may lack confidence, skills, or knowledge in their tasks. How can you help them overcome their doubts and fears, and create a trusting and respectful work environment? Here are some tips to guide you.

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Calixto Silva German

Director de Capital Humano MBA
Dr. Lillian Nejad

Clinical Psychologist, Author & Founder of Contain Your Brain

1 Communicate clearly and frequently

One of the most important ways to build trust with inexperienced employees is to communicate clearly and frequently with them. This means setting clear expectations, providing constructive feedback, and listening to their concerns and questions. By communicating clearly and frequently, you show them that you care about their progress, that you are available to support them, and that you value their input. You also reduce the chances of misunderstandings, confusion, or conflicts that can damage trust.

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Calixto Silva German

Director de Capital Humano MBA
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La confianza es el primer paso para empoderar porque es una forma simbólica de compartir el poder y la autoridad, es decir, le demostramos al empleado que confiamos en su capacidad e inventiva para enfrentarse a situaciones cada vez más complejas, en su criterio para determinar cuándo necesita pedir ayuda de un superior o alguien más experimentado, y en su buena voluntad de siempre dar lo mejor de sí y realizar un trabajo excepcional.

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2 Provide training and mentoring

Another way to build trust with inexperienced employees is to provide them with adequate training and mentoring. This means offering them the necessary resources, tools, and guidance to perform their tasks effectively and efficiently. By providing training and mentoring, you show them that you want them to succeed, that you trust their potential, and that you are willing to invest in their development. You also help them acquire new skills, knowledge, and confidence that can enhance their performance and satisfaction.

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3 Delegate and empower

A third way to build trust with inexperienced employees is to delegate and empower them. This means giving them some autonomy, responsibility, and authority to make decisions and solve problems in their work. By delegating and empowering them, you show them that you respect their capabilities, that you trust their judgment, and that you are ready to share the leadership. You also motivate them to take ownership, initiative, and accountability for their work outcomes.

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4 Recognize and reward

A fourth way to build trust with inexperienced employees is to recognize and reward them. This means acknowledging their efforts, achievements, and contributions to the team and the organization. By recognizing and rewarding them, you show them that you appreciate their work, that you trust their value, and that you are proud of their growth. You also reinforce positive behaviors, attitudes, and results that can boost their morale and loyalty.

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5 Model and encourage trust

A fifth way to build trust with inexperienced employees is to model and encourage trust. This means demonstrating honesty, integrity, and transparency in your actions and words. By modeling trust, you show them that you are a reliable, consistent, and ethical leader. You also set an example for them to follow and emulate. By encouraging trust, you show them that you are open, supportive, and respectful of their opinions and feelings. You also create a culture of trust that can foster collaboration, innovation, and excellence.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Lillian Nejad

Clinical Psychologist, Author & Founder of Contain Your Brain
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Ensure that you have a psychologically safe workplace. Performance and retention improve when people are healthy and safe. Proactively improve your culture and ensure new employees know the support systems in place to help them achieve & succeed at work while maintaining their well-being.

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How can you build trust with inexperienced employees?

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3

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6

1 Communicate clearly and frequently

2 Provide training and mentoring

3 Delegate and empower

4 Recognize and reward

5 Model and encourage trust

6 Here’s what else to consider

Supervisory Skills

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How can you build trust with inexperienced employees?

1

2

3

4

5

6

1 Communicate clearly and frequently

2 Provide training and mentoring

3 Delegate and empower

4 Recognize and reward

5 Model and encourage trust

6 Here’s what else to consider

Supervisory Skills

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