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How can you build a positive work culture using servant leadership?

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Servant leadership is a style of team management that focuses on empowering and serving the needs of others, rather than exerting authority or control. It can help you build a positive work culture in your office administration role, where you often have to coordinate and collaborate with different stakeholders, handle multiple tasks, and resolve conflicts. In this article, you will learn how to apply the principles of servant leadership to your daily work and improve your relationships, performance, and satisfaction.

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1 Know your purpose

The first step to becoming a servant leader is to have a clear and compelling purpose for your work. Why do you do what you do? How does your role contribute to the vision and mission of your organization? How do you add value to your customers, colleagues, and community? Having a purpose will help you align your actions with your values, motivate you to pursue excellence, and inspire others to follow your example.

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Salman Khan

Certified Lean Six Sigma White & Yellow Belt || Operations Team Lead || Ex - Assistant Manager || Ex - Branch Service Officer || Ex - Human Resources Coordinator || Follow for Posts About Leadership & Entrepreneurship
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By actively aligning your team's efforts with the company's mission and vision, you contribute to the overall success and growth of the organization. Your team becomes a driving force in achieving the shared goals and objectives, ensuring the company's long-term sustainability and impact.

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2 Listen actively

The second step to becoming a servant leader is to listen actively to the people you work with. Listening is not just hearing, but understanding and empathizing with the perspectives, needs, and emotions of others. By listening actively, you can build trust, rapport, and respect with your team members, clients, and partners. You can also identify and address the issues, challenges, and opportunities that affect your work. Listening actively will help you communicate effectively, collaborate efficiently, and solve problems creatively.

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Kristin Belinsky

Founder @ Tabb | Talent Acquisition Strategy Expert | Recruiting Extraordinaire
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Always listen…a functional team typically won’t hesitate to let you know what they need from you. Sometimes they just need a safe space to vent. It is always helpful to be clear in communication and understand expectations - “what do you need from me?”, “what can I do to support you?”. Not only does this clarify for you as a leader what you can do to better serve your team, but it also empowers your team to problem solve and solution. Sometimes simply asking this question allows someone to come to the realization that they already have the answer or the solution.

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Salman Khan

Certified Lean Six Sigma White & Yellow Belt || Operations Team Lead || Ex - Assistant Manager || Ex - Branch Service Officer || Ex - Human Resources Coordinator || Follow for Posts About Leadership & Entrepreneurship
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Listening is not just hearing, but understanding and empathizing with the perspectives, needs, and emotions of others. By listening actively, you can build trust, rapport, and respect with your team members, clients, and partners. You can also identify and address the issues, challenges, and opportunities that affect your work.

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3 Serve humbly

The third step to becoming a servant leader is to serve humbly. Serving is not just doing, but caring and helping. As a servant leader, you should put the interests and needs of others before your own, and seek to provide value and support to them. You should also acknowledge your limitations, admit your mistakes, and accept feedback. Serving humbly will help you demonstrate your commitment, integrity, and accountability to your work and your team.

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Salman Khan

Certified Lean Six Sigma White & Yellow Belt || Operations Team Lead || Ex - Assistant Manager || Ex - Branch Service Officer || Ex - Human Resources Coordinator || Follow for Posts About Leadership & Entrepreneurship
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As a servant leader, you should put the interests and needs of others before your own, and seek to provide value and support to them. You should also acknowledge your limitations, admit your mistakes, and accept feedback.

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4 Empower others

The fourth step to becoming a servant leader is to empower others. Empowering is not just delegating, but developing and enabling. As a servant leader, you should not only assign tasks and responsibilities to others, but also provide them with the resources, guidance, and encouragement they need to succeed. You should also recognize their strengths, appreciate their contributions, and celebrate their achievements. Empowering others will help you foster a culture of learning, growth, and innovation in your work.

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Salman Khan

Certified Lean Six Sigma White & Yellow Belt || Operations Team Lead || Ex - Assistant Manager || Ex - Branch Service Officer || Ex - Human Resources Coordinator || Follow for Posts About Leadership & Entrepreneurship
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Empowerment means people having power and control over their own lives. People get the support they need that is right for them. Empowerment means that people are equal citizens. They are respected and confident in their communities.

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5 Lead by example

The fifth step to becoming a servant leader is to lead by example. Leading is not just directing, but influencing and inspiring. As a servant leader, you should not only set the goals and expectations for your work, but also model the behaviors and attitudes you want to see in others. You should also share your vision, passion, and purpose with your team, and invite them to join you in pursuing them. Leading by example will help you create a positive impact, a shared identity, and a common purpose in your work.

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Maryellen (Mary) Noland

Employed with DACID
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Be that master of your craft. Attitudes are infectious. If you have a positive outlook and a drive and desire to better the organization, others will follow.

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6 Reflect regularly

The sixth and final step to becoming a servant leader is to reflect regularly. Reflecting is not just thinking, but evaluating and improving. As a servant leader, you should not only monitor the results and outcomes of your work, but also assess the processes and methods you use to achieve them. You should also seek feedback from others, learn from your experiences, and identify areas for improvement. Reflecting regularly will help you enhance your skills, knowledge, and performance as a servant leader.

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Salman Khan

Certified Lean Six Sigma White & Yellow Belt || Operations Team Lead || Ex - Assistant Manager || Ex - Branch Service Officer || Ex - Human Resources Coordinator || Follow for Posts About Leadership & Entrepreneurship
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Daily reflections refer to the practice of taking time each day for introspection and contemplation to review the events, experiences, and emotions of the day. Daily self-reflection involves consciously reflecting on one's thoughts, actions, and overall well-being.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you build a positive work culture using servant leadership?

1

2

3

4

5

6

7

1 Know your purpose

2 Listen actively

3 Serve humbly

4 Empower others

5 Lead by example

6 Reflect regularly

7 Here’s what else to consider

Office Administration

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How can you build a positive work culture using servant leadership?

1

2

3

4

5

6

7

1 Know your purpose

2 Listen actively

3 Serve humbly

4 Empower others

5 Lead by example

6 Reflect regularly

7 Here’s what else to consider

Office Administration

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