How can you build lasting client relationships in the loyalty stage of the sales funnel?

Lasting Client Relationships can be build through - Delivering value Seek referrals and testimonials. Surpass expectations proactively. Solicit feedback for enhancement. Commend and express gratitude.

?? Building strong client relationships is all about going beyond the basics! ?? Offer value and support beyond your core service – share free resources, tips, and updates to help clients reach their goals. ?? Send personalized messages and surveys to show you care about their success, not just their money. ?? It's not just business; it's building lasting connections!

- Conhe?a profundamente e tecnicamente o seu produto ou servi?o. - Entenda a real necessidade e objetivo do cliente. - Atenda de forma humanizada e personalizada. - Transmita o seu conhecimento de acordo com as necessidades, apontando as op??es possíveis e os prós e contras de cada alternativa. - Compartilhe outras fontes de conhecimento como materiais técnicos, vídeos, redes sociais e depoimentos. - Estabele?a uma negocia??o que seja boa para ambas as partes. - Seja transparente durante todo o processo. - Ofere?a uma boa experiência ao cliente no momento da compra. - Realize acompanhamento de pós-venda. - Pe?a feedbacks e fa?a com que o cliente sinta que a sua contribui??o é importante, buscando melhorias efetivas.

Building a lasting relationship with clients involves providing value and support to your offering product/ service. To do so you need to: Understand their needs by taking the time to understand your client's goals, challenges, and expectations to tailor your offering to meet their specific needs. Keeping effective Communication and transparent communication channels to update them on progress, and be proactive in addressing any concerns. Maintain quality by delivering high-quality products or services that meet or exceed your client's expectations to build trust and satisfaction. Changes, Meet your client needs by adapting to changes to keep your offering competitive and adaptable to market changes to show client interest.

?? In today's business world, where competitors abound for every product and service, having an excellent sales and customer success department is no longer sufficient. Why? Because customer loyalty is becoming a rare commodity. Nowadays, customers are accustomed to switching products and services annually. And if everything seems equal, they often base their decision solely on price. So, what's the move? Offer them something more. I'm talking about providing an experience, making them feel part of a ??????????????????. Host exclusive webinars for customers, share templates or tips on utilizing the product/service, create Slack groups where customers can ask questions or exchange advice. ?? Small things, but they make the difference.

?? Asking testimonials from our customers is absolutely crucial in this game. I believe it's one of the most important things for ???????????????? ?????????? in the market. However, I don't think it's fair to ask for them in exchange for discounts. Testimonials should be ???????????? and ??????????????. If I offer a discount in return, can I ever get a negative testimonial? The more honest we are, the more other clients will come looking for us after reading those testimonials. ?? Building trust is precisely about that.

?? Strengthen your network and boost credibility! ??? Ask your amazing clients for referrals and testimonials – the ultimate social proof to attract new prospects. ??? Whether it's a review, a video, or a case study, showcase how you've made a positive impact. ?? Reward loyalty with incentives and discounts! By seeking referrals and testimonials, you're not just building trust, you're confidently standing by your ability to deliver results. ??

To build strong client relationships, seek referrals and testimonials from satisfied clients. Utilize social proof to boost credibility and attract new clients. Encourage clients to share positive experiences through reviews, testimonials, or case studies. Offer incentives or recognition for their support. This not only demonstrates confidence in your services but also appreciates clients' opinions, fostering a partnership and mutual success.

Key point everyone keeps forgetting. Ask nicely. The mere act of sharing nurtures relationships and revives the energy between a business and their clients. It feels good for the business to read about the impact it leaves on others. Embrace it!

A customer who is genuinely happy with your products and or services will be more than happy to share referrals and testimonials. For testimonials the best wat to go about would be to meet the customer and ask for their views which you then write it and share it back with the customer for them to review. Most people can give their view during a normal conversation but get tongue tied when you ask them to write it down.

Implementing a loyalty program or community can enhance client relationships by rewarding loyalty, repeat purchases, and advocacy. This strategy boosts customer retention and lifetime value, creates exclusivity through exclusive benefits, and fosters a sense of belonging among clients and the brand. Establishing connections with clients demonstrates appreciation for their loyalty and commitment to long-term relationships.

?? Foster lasting connections with your clients! Consider launching a loyalty program or community that showers your clients with rewards for their repeat purchases, engagement, and advocacy. ????? Exclusive benefits, discounts, and rewards await, motivating them to stick around and make more purchases. ?? Create a sense of belonging and interaction among your clients and with your brand. Show appreciation for their loyalty and support, and build long-term relationships. ??

Creating a community among our customers is pure magic. It's no walk in the park, and there's definitely no foolproof mathematical formula for pulling it off. Especially in a business world that's obsessed with pampering new customers with flashy discounts, often sidelining the loyal folks who've been with us for ages. In my opinion, making them feel like the real VIPs requires seeing them as active members of our business family, ready to contribute to the company's growth. Let's dive into their unique stories with engaging interviews, hook them up with some exclusive swag like shirts, hoodies, and other slick gadgets. Create events for them. It's about recognizing their value and empowering them to help us grow our company. Together.

?? How do you go above and beyond to exceed a customer's expectations? Simple, get to know them. Without a genuine understanding of your customers, surprising them becomes a shot in the dark. That's why establishing a great communication channel is non-negotiable. Newsletters are just the tip of the iceberg; you need to dig deeper. Ask questions, get them in the loop, especially when sculpting new features or sketching out the roadmap for the months ahead. ?? Uncover their needs, decode their wants. And, of course, find out what's not working for them in our product or service today. It might sting a little, but trust me, it's a question worth asking.

Totally agree with exceeding expectations going an extra mile contribute in a long term and loyal relationship with the client. key to keep lasting relationships with the client is to create a trust level which makes them comfortable enough to rely on you in tight deadlines.

Over perform to exceed client expectations will help to build in that trust. Client will rely on you as a partner who is along with to win and trust you with your commitment to solve his issues with the quality of service.

Yes, but with caution. It can happen that clients get used to us doing more, going over and beyond, and it can hinder your job satisfaction if reward or pay is always left out. State it clearly or propose what you want to do in advance for reimbursement. It shows care, and does not trump your ethics or value.

?? Getting feedback from our customers is a must, but it doesn't always pan out as we expect. Why? Because sometimes, we ask in the wrong way. We shouldn't assume our customers naturally know what they appreciate or don't like about our product or service. They often need a bit of direction to express it accurately. Otherwise, we might end up with off-target (and potentially damaging) feedback. In my opinion, a smart approach is to bring together 4-5 customers (if possible, in one room together). This tends to make people think differently, provide some really surprising and valuable insights (obviously this works more in the B2B market).

??? Your opinion matters! ?? Strengthen client relationships by asking for feedback and improvement. Share your thoughts, suggestions, or even complaints about our product, service, or experience. Your input fuels continuous learning and growth. ?? Let's identify opportunities to enhance our value proposition, differentiation, and competitive edge together. ?? Your voice shapes our journey!

Jolt it down. Everything. Invest in onboarding process. Get that valuable information at all times. Make your clients, employees, customers feel seen, and make them seen. They will come back. Loyalty is always earned, no matter how big or small you are.

?? Let's celebrate your successes together! ?? Strengthening bonds by appreciating our clients' achievements, milestones, and special moments. ?? Whether it's a goal reached or a project completed, we're here to cheer you on! ?? Your contributions and efforts don't go unnoticed. We're not just business partners; we're friends celebrating your journey. ??

In the loyalty stage, your foundation for client relationships is honesty and transparency! ?? ?? Secondly, by genuinely adding value.?? Provide insights and solutions that extend beyond your product.???? And most importantly, rather than just selling, aim to be a partner in your client's success journey. Yes, take a unique approach by suggesting what is genuinely right for them, even if it means not pushing your product.???? While this might mean losing a few battles, consider it a small sacrifice on the road to winning the war of trust and loyalty.???? Your strategy revolves around building lasting connections through a combination of honesty, value addition, and strategic guidance. ??? #SalesProspecting #ClientRelationships #KK ??

Empathetic about the current situation and understanding current day problems while you providing a customized solution proactively, builds the trust and enhances client relationship. One size will not fit all - so every problem is different and every client is different.