How can you balance power when mediating conflicts?

1 Assess the power dynamics

Before you start mediating, you need to understand the power dynamics between the parties. You can do this by observing their behavior, communication, and body language, as well as asking them questions about their interests, needs, and goals. You should also consider the context and culture of the conflict, as they may influence how power is perceived and exercised. By assessing the power dynamics, you can identify the sources and levels of power of each party, and how they affect the conflict.

2 Empower the less powerful party

One way to balance power is to empower the less powerful party, so that they can participate in the mediation more effectively and confidently. You can do this by providing them with information, resources, or support that can help them express their views, understand their options, and negotiate their interests. You can also encourage them to use their existing sources of power, such as their skills, knowledge, or relationships, to strengthen their position. Additionally, you can validate their feelings, acknowledge their concerns, and affirm their rights, to boost their self-esteem and motivation.

4 Facilitate the power sharing

A third way to balance power is to facilitate the power sharing between the parties, so that they can collaborate and co-create solutions. You can do this by creating a safe and neutral space for dialogue, where the parties can share their perspectives, feelings, and needs, without fear or judgment. You can also help them to identify and focus on their common interests, values, and goals, rather than their positions or differences. Moreover, you can assist them to generate and evaluate options, using objective criteria and standards, and to reach a win-win agreement that satisfies both parties.

5 Monitor and adjust the power balance

Finally, you need to monitor and adjust the power balance throughout the mediation process, as it may change or fluctuate depending on the situation and the parties' reactions. You can do this by checking in with the parties regularly, asking them for feedback, and observing their responses. You should also be aware of your own power and biases, and how they may affect the mediation. If you notice any signs of power imbalance, such as resistance, frustration, or impasse, you should intervene and use the appropriate strategies to restore the power balance and move the mediation forward.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?