How can you avoid creating filter bubbles with recommender systems?
Recommender systems are powerful tools for marketing analytics, as they can help you provide personalized and relevant content, products, or services to your customers. However, they also pose a risk of creating filter bubbles, which are situations where users only see information that confirms their existing preferences, beliefs, or opinions, and miss out on diverse or challenging perspectives. Filter bubbles can reduce customer satisfaction, loyalty, and trust, as well as limit your market potential and innovation. In this article, you will learn how to avoid creating filter bubbles with recommender systems by following four best practices.