How can you avoid common IT service contract negotiation pitfalls?
Negotiating an IT service contract can be a complex and challenging process, especially if you are not familiar with the best practices and potential pitfalls. You want to ensure that you get the best value, quality, and performance from your IT service provider, while also protecting your rights, interests, and expectations. However, there are some common mistakes that can undermine your negotiation and lead to unsatisfactory outcomes, such as: