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How can you align IT governance across different domains and functions?

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IT governance is the process of ensuring that IT resources and activities are aligned with the strategic goals and objectives of an organization. IT governance covers different domains and functions, such as strategy, architecture, security, risk, compliance, performance, quality, and value. However, aligning IT governance across these domains and functions can be challenging, especially in complex and dynamic environments. In this article, you will learn how you can align IT governance across different domains and functions by following some best practices and overcoming some common barriers.

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Emmerson S.R. Cadogan BSc, BDMS, PGDDB, MBCS

Experienced Senior Technology Leader | Driving Value, Innovation & Efficiency Through Technology Strategies
Anil Kumar

Director Project / Program | Driving Customer Success and CX with Strategic Project Leadership and Innovative Program…

1 Define a clear IT governance framework

A IT governance framework is a set of principles, policies, standards, roles, and processes that guide and control how IT decisions are made and executed. A clear IT governance framework helps to align IT governance across different domains and functions by providing a common language, a shared vision, and a consistent approach. A clear IT governance framework also helps to clarify the responsibilities and accountabilities of different stakeholders, such as business leaders, IT managers, IT staff, and external partners. A clear IT governance framework should be aligned with the organizational strategy, culture, and values, and should be communicated and enforced across the organization.

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Emmerson S.R. Cadogan BSc, BDMS, PGDDB, MBCS

Experienced Senior Technology Leader | Driving Value, Innovation & Efficiency Through Technology Strategies
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Don't try to reinvent the wheel...utilise an existing governance framework such as COBIT and adapt it to your environment ensuring all stakeholders are looked after.

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2 Align IT governance objectives and metrics

Another way to align IT governance across different domains and functions is to align the objectives and metrics that measure the performance and outcomes of IT governance. Objectives and metrics should be aligned with the organizational goals and priorities, and should reflect the value and benefits that IT delivers to the business and the customers. Objectives and metrics should also be aligned across different domains and functions, so that they support each other and avoid conflicts or gaps. Objectives and metrics should be SMART (specific, measurable, achievable, relevant, and time-bound), and should be monitored and reported regularly.

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3 Establish effective IT governance committees and forums

A third way to align IT governance across different domains and functions is to establish effective IT governance committees and forums that facilitate collaboration, coordination, and communication among different stakeholders. IT governance committees and forums are groups of people who have the authority, expertise, and interest to make or influence IT decisions. They can be formal or informal, permanent or temporary, depending on the purpose and scope of the IT governance issue. IT governance committees and forums should have clear mandates, agendas, and outcomes, and should involve representatives from different domains and functions, as well as from the business and the customers.

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4 Address IT governance challenges and risks

When attempting to align IT governance across different domains and functions, it is important to address the challenges and risks that may hinder or harm IT governance. Common issues include a lack of leadership support, resistance to change, inadequate resources, conflicting interests, poor communication, compliance issues, and cybersecurity threats. To effectively tackle these obstacles, you should identify and assess them, prioritize and mitigate them, and monitor and review them. Additionally, you need to cultivate a culture of trust, accountability, and learning among stakeholders while leveraging best practices from the industry and peers.

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5 Continuously improve IT governance maturity

Continuously improving the maturity of IT governance is a fifth way to align IT governance across different domains and functions. IT governance maturity is the degree to which it is effective, efficient, and adaptable and can be assessed using models and tools such as COBIT, ITIL, or ISO/IEC 38500. To improve IT governance maturity, you can identify and implement improvement actions such as enhancing skills and competencies, adopting standards and best practices, automating processes and tools, innovating solutions and services, and benchmarking performance and outcomes. Doing so can help to increase the quality, consistency, and agility of IT governance across different domains and functions.

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Anil Kumar

Director Project / Program | Driving Customer Success and CX with Strategic Project Leadership and Innovative Program Management |
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Aligning IT governance across various domains and functions involves establishing a cohesive framework, practices, and processes to ensure that IT activities are harmonized with and serve the broader strategic goals of the organization. Develop a Unified Governance Structure Clearly Define Objectives and Strategies Promote Communication and Collaboration Implement a Governance Framework and Metrics Change Management and Adaptability Gain Leadership Support and Sponsorship Embrace a Culture of Continuous Improvement

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you align IT governance across different domains and functions?

1

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3

4

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1 Define a clear IT governance framework

2 Align IT governance objectives and metrics

3 Establish effective IT governance committees and forums

4 Address IT governance challenges and risks

5 Continuously improve IT governance maturity

6 Here’s what else to consider

IT Operations Management

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How can you align IT governance across different domains and functions?

1

2

3

4

5

6

1 Define a clear IT governance framework

2 Align IT governance objectives and metrics

3 Establish effective IT governance committees and forums

4 Address IT governance challenges and risks

5 Continuously improve IT governance maturity

6 Here’s what else to consider

IT Operations Management

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