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How can you advocate for records management in care coordination?

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Records management is the process of creating, maintaining, and disposing of records that document the activities and functions of an organization. In care coordination, records management is essential for ensuring that the information needed to plan, deliver, and evaluate care is accurate, complete, and accessible. However, records management can also be challenging, especially in complex and dynamic care settings that involve multiple stakeholders, systems, and regulations. How can you advocate for records management in care coordination? Here are some tips and strategies to help you make the case.

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Myrtha Volcy MPH

Healthcare analytics

1 Explain the benefits

Advocating for records management in care coordination can be done by highlighting the benefits it can bring to the quality, efficiency, and outcomes of care. Improved communication and collaboration between care team members, such as providers, patients, families, and community partners can be facilitated. Additionally, decision making and problem solving can be enhanced by providing timely and relevant information. Errors, risks, and costs can be reduced by avoiding duplication, inconsistency, and loss of data. Furthermore, records management can support compliance and accountability by meeting legal, ethical, and professional standards. Finally, records management can foster learning and improvement by enabling evaluation and feedback.

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Myrtha Volcy MPH

Healthcare analytics
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As a health care professional having quick access to patient histories and medical data can be demonstrated by having records well organized and easily accessible for better patient care. When healthcare professionals have quick access to patient histories and medical data, they can make more informed decisions, leading to improved patient outcomes.

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2 Assess the needs

Advocating for records management in care coordination requires assessing the needs and gaps that exist in the current state of affairs. To do this, you can conduct a records inventory and audit to understand the types of records used, analyze the records lifecycle and workflow to determine how they are processed, evaluate the records policies and procedures to ensure they are compliant with best practices and regulations, identify any records challenges and issues that affect the care team and patients, and solicit feedback from stakeholders to understand their expectations.

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3 Propose the solutions

Advocating for records management in care coordination can be done by proposing solutions to address the identified needs and gaps. This could include recommending records goals and objectives to guide improvement efforts, suggesting records systems and tools such as electronic health records, document management software, or cloud storage to facilitate the creation, maintenance, and disposal of records, designing records processes and practices to optimize the records lifecycle and workflow, developing records training and education to enhance the skills and knowledge of the care team regarding records management, and implementing records monitoring and evaluation to measure the impact and outcomes of records management.

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Or Lomnitz MBA

Marketing Strategies | Business Development | Global Partnerships Driving AI Transformation in Healthcare
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EHRs benefit from add-on technology that is custom-designed for digital documentation. The point of care is a common problem area for many, with surgical data capture commonly requiring compensatory action, to ensure accurate medical records that contain a full list of all consumed products. Manual data entry and barcode scanning are commonly used to record utilization in surgery, but both have limitations. Image recognition and AI technology are now changing the game with a solution that is quick and easy for nurses to use, yet provides full, digitized consumption data in the patient file. This is not only a patient safety and compliance issue, this vital data feeds organizational workflows such as medical billing and inventory management.

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4 Engage the stakeholders

Advocating for records management in care coordination can be done by engaging stakeholders that are involved or affected. Communicate the benefits, needs, and solutions of records management in a clear and compelling way. Involve stakeholders in the planning, implementation, and evaluation of records management initiatives. Address any concerns or barriers that stakeholders may have, such as resistance to change or lack of resources. Recognize and reward stakeholders for their contributions and achievements in records management. Also, build and maintain relationships and trust among stakeholders to foster a culture of collaboration and improvement.

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5 Advocate for records management in care coordination

Records management is not only a technical or administrative task, but also a strategic and ethical one. By advocating for records management in care coordination, you can help ensure that the information that supports care is reliable, secure, and useful. You can also help improve the quality, efficiency, and outcomes of care for the patients and the care team. How do you advocate for records management in care coordination? Share your tips and experiences with us.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you advocate for records management in care coordination?

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1 Explain the benefits

2 Assess the needs

3 Propose the solutions

4 Engage the stakeholders

5 Advocate for records management in care coordination

6 Here’s what else to consider

Case Management

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How can you advocate for records management in care coordination?

1

2

3

4

5

6

1 Explain the benefits

2 Assess the needs

3 Propose the solutions

4 Engage the stakeholders

5 Advocate for records management in care coordination

6 Here’s what else to consider

Case Management

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