How can VR be used to teach healthcare employees conflict resolution?

Use apps like Bodyswaps and Virtualspeech on meta quest and pico are great tools to start. They use a combination of VR and AI to help recreate near real life situations that a healthcare staff can face.

I truly believe that Virtual Reality can be a fantastic way to train communication training and conflict resolution; it offers a save environment without the peer-pressure associated with face-to-face training. What most applications lack are reallife natural conversation; altough the combination with ChatGPT offer a more realistic conversation, the time between the question and answer still makes it a little ackward I would love to see realtime communication training using live actors, with realtime interaction and communication and where the facial expressions also will be possible in VR

As a critical care nurse myself i am absolutely convinced that VR applications can be very usefull and helpfull for training and educating healthcare employees in Crew Resource Management, softskills training and de-escalation training. If offers a safe learning environment, without peer/group pressure; associated with regular forms of (communication) training; but also can replicate reallife environments and stress inducing circumstances. This would mean a critical incident; where it is very important to communicate in a closed loop (CRM), because time is of the essence; but also the integration of out-side factors; like for example how to deal with a distressed parent when taking care of a sick infant

By communicating with an avatar with AI using apps like VirtualSpeech or Bodyswaps, healthcare staff can practice in a safe environment and get immediate evaluation and feedback from the app. This not only improves their performance but also save training cost for the health care system.

i see a lot of benefit in the safe learning environment is offers, less peer pressure or anxiety to fail. Also the possibility to be by your self when you train, can offer a benefit

The biggest challenge of VR for healthcare employees is probably adoption and a lack of content. In order to justify the purchase of equipment and content, the prices will need to continue to go down, which is the case. Soon, there will be more competition in both the hard and software so prices for healthcare training will reduce, making it more accessible.

i believe the lack of content is absolutely something that delays the implementation; but also the lack of understand what is already here and what is already possible (in the near future)

3 common roadblocks to bypass. 1. Lack of realistic scenarios:- Canned simulations can feel artificial and fail to capture the nuances of real-world conflicts. Design branching narratives and diverse patient interactions to keep trainees engaged and challenged. 2. Ignoring emotional intelligence:- Conflict resolution isn't just about words; it's about understanding emotions. Integrate non-verbal cues, body language, and emotional responses into VR scenarios to build empathy and communication skills. 3. Overlooking debriefing and reflection:- VR's immersive nature can make it difficult to step back and analyze experiences. Include guided debriefing sessions and reflection prompts to help trainees process their learnings and apply them.

i absolutely agree with Jayant Ghosh; because as a critical care nurse myself, i have experienced how hard it can be when working on highly stressfull situations. Knowing that the largest part of communication is done by non-verbal communication, i think there needs to be more focus, and effort, in integrating these non-verbal communicatie elements into simulation training. For this i see a lot of potential in working with markerless motion capture technology; this allows for integrating non-verbal communication elements ; like for example posture (using fullbody tracking); hand gestures (using finger tracking) and facial expressions (using facial tracking)