How can transportation performance metrics help you increase transparency?

Las métricas de transporte transparentes y en tiempo real nos permiten evaluar la salud de nuestra operación de distribución. Algunas de las métricas que podemos seguir son: - Consumo de combustible. - Costo por kilómetro. - Distancia recorrida. - Tasa de entrega exitosa. - Tiempo de tránsito. - Número de entregas por día. - Tiempos de carga y descarga. - Tasa de accidentes. - Emisiones de CO2 El seguimiento adecuado, preferiblemente de manera diaria, nos permite tomar desiciones oportunas frente a las desviaciones anormales de los indicadores anteriormente mencionados, logrando alcanzar los objetivos propuestos en nuestra red de distribución.

Working with transportation metrics can take time and effort. Instead of listing all these metrics here, I would highlight the importance of understanding dependencies. Key transportation metrics are interconnected, such as cost and service level, speed and safety, etc. Your goal as a manager is to find the right balance that fully aligns with the company's current strategy.

Sometimes metrics can be misleading if you don't consider the bigger picture. For instance, at a delivery company I worked at, we initially focused solely on on-time delivery rates. While our numbers looked good overall, customer complaints about damaged packages were on the rise. It turned out our push for speed was compromising careful handling. By adding a "package integrity" metric alongside on-time delivery, we identified the trade-off and implemented stricter handling procedures. This resulted in a slight dip in on-time deliveries, but customer satisfaction with both speed and care dramatically improved

Data and analytics can help you build trust and transparency and transportation management by providing objectives and accurate information. Your should use data and analytics to measure and monitor your transportation performance, such as quality, service and safety

There is no standard answer here. Ideally, as a manager, I want to see all key metrics connected with transportation. The thing is that sometimes it's challenging. The solution is to choose metrics that align with your company's strategy. Sometimes, a company focuses on quality, so you need to pay more attention to quality metrics. In tough times, companies usually adopt cost-saving and more sustainable strategies, and so should you. There is no universal answer, you have to be flexible and constantly adjust for a company goals.

Performance metrics provide clear, quantifiable data on various aspects of transportation operations, such as delivery times, fuel consumption, and maintenance costs. By regularly tracking and sharing these metrics, businesses can increase transparency by providing stakeholders with insight into the efficiency and effectiveness of their transportation processes. This transparency fosters trust and accountability among customers, partners, and employees, as it allows them to understand how transportation decisions are made and how they impact overall performance. Additionally, transparent reporting of transportation metrics can highlight areas for improvement, driving continuous optimization and ultimately enhancing service quality.

As métricas de desempenho do transporte podem aumentar a transparência ao fornecer insights claros sobre diversos aspectos das opera??es de transporte. Ao acompanhar métricas como taxas de entrega dentro do prazo, custos de transporte, desempenho dos transportadores, rota??o de estoque e tempos de entrega, as empresas podem compreender melhor seus processos de transporte. Essa transparência permite uma tomada de decis?o mais precisa, identifica áreas de melhoria, promove a responsabilidade entre os envolvidos e, em última análise, aprimora a eficiência e a satisfa??o do cliente.