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How can recruiters be trained to use ATS effectively?

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Applicant tracking systems (ATS) are software tools that help recruiters manage the hiring process, from sourcing candidates to screening resumes to scheduling interviews. However, not all recruiters are familiar with how to use ATS effectively, which can lead to missed opportunities, wasted time, and frustrated applicants. In this article, you will learn how to train recruiters to use ATS effectively, covering the following topics:

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Antoine Gutmann

Top Pharma Headhunter | #1 Recruiter for Industrial Pharmacists?| Bridging Top Talent with Premier Opportunities in…
Sara Ibrahim

LinkedIn Recruiting Top voice l Senior Recruiter | Headhunter | HRM master
Allison Camp, PRC

Technology Talent Manager / Recruiter at Lighthouse Technology Services

1 Benefits of ATS

ATS can offer many benefits for recruiters, such as streamlining the recruitment workflow, enhancing the quality and diversity of the talent pool, improving the candidate experience and communication, and providing data and insights to optimize the hiring strategy and performance. To maximize these advantages, recruiters need to be knowledgeable of the features and functions of their ATS and how to use them to meet their specific needs and goals.

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Sara Ibrahim

LinkedIn Recruiting Top voice l Senior Recruiter | Headhunter | HRM master
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Depending on my experience with the ATS systems I can consider it as an alternative or summation step for collecting and screening cvs steps in the recruitment process so the main purpose of it is to make the process speedy no more no less ??

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Amer Omari

Talent Acquisition || Recruiter || Head Hunter || Recruitment || Sourcer
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When I think about ATS the first thing comes to mind is the power of Data and enabling you to leverage this data and use it to fulfill different needs. Data collection and analysis that helps in so many different aspects starting from ensuring diversity, measuring effectiveness of your employment branding, analyzing future recruitment needs and lots more!

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2 ATS selection and integration

Before training recruiters to use an ATS, it is essential to ensure that the right ATS has been chosen for your organization. There are many aspects to consider, such as the size and scale of your hiring needs, the compatibility and integration with existing systems and platforms, the customization and flexibility of the ATS to fit your hiring process and criteria, and the security and compliance of the data and privacy of candidates. Additionally, it is crucial to test the ATS and troubleshoot any issues before launching it to recruiters and candidates. To gain feedback and input, you may involve some recruiters in the testing phase.

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3 ATS training methods and materials

To train recruiters to use ATS, there are various methods and materials you can use, such as online courses and tutorials that offer step-by-step instructions and demonstrations of the ATS features and functions. Additionally, webinars and workshops provide interactive learning opportunities with the ATS experts or vendors. Manuals and guides document the best practices and tips for using the ATS effectively, while FAQs and help desks offer quick answers and solutions to common problems. You can also create your own training materials based on your specific ATS and hiring process, and update them as needed.

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Allison Camp, PRC

Technology Talent Manager / Recruiter at Lighthouse Technology Services
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When I first started as a recruiter, I watched a handful of training videos on our ATS and they were all very beneficial. I will say after that initial training, continual upkeep with new features/reminders of how to do certain things within the system are essential. Our ATS is always updating/adding new things, so taking advantage of these capabilities help us to stay modern with our recruiting.

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4 ATS training evaluation and feedback

To measure the effectiveness of your ATS training, you need to evaluate and collect feedback from the recruiters. This could include surveys and quizzes that assess their knowledge and skills, metrics and reports that track usage and performance, reviews and testimonials that capture satisfaction and challenges, as well as suggestions and recommendations for improvement. By using this data, you can adjust and improve your ATS training, as well as recognize and reward recruiters who use the ATS effectively.

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5 ATS best practices and tips

Recruiters can maximize the use of ATS by following some best practices and tips, such as keeping the system updated and maintained, utilizing keywords and filters to optimize the resume screening and matching process, using templates and personalization for emails and messages, utilizing analytics and dashboards to monitor the hiring progress, and giving feedback and ratings to improve the quality of hiring decisions. This way, recruiters can improve their productivity and efficiency.

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Antoine Gutmann

Top Pharma Headhunter | #1 Recruiter for Industrial Pharmacists?| Bridging Top Talent with Premier Opportunities in Pharma | Driving success with Top 10 Pharma Companies & Elite CDMOs ????
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The ATS hinges on the capability of the company and its staff. Even the most advanced tools are futile if not used proficiently. Ensuring successful recruitment involves motivating and training staff, establishing best practices, and facilitating knowledge sharing. This approach maximizes the ATS's potential. Regarding keywords in an ATS, consistency across the team is crucial. If everyone uses different keywords, the ATS devolves into a tool for individual use rather than a cohesive system for the team or company.

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Lauren Sears

Talent Acquisition & Comms at Wushu | Limit Break | Women in Games & INTO Games Ambassador
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Automation. Automate as much administration as you can within the ATS to streamline recruitment and cut down on time spent on tedious tasks. Email templates are a must.

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6 ATS challenges and solutions

Despite the advantages of ATS, recruiters may still face challenges such as technical glitches, compatibility issues, candidate dissatisfaction, and human bias. To overcome these issues, recruiters must report and resolve any technical issues quickly, test and verify compatibility features, communicate and engage with candidates throughout the process, and review and audit the ATS results. By addressing these challenges, recruiters can use ATS effectively and confidently to meet their hiring goals.

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Anna Kanwar

Career Development Specialist | Labour Market Interpretation | Resume Guru | Your Personal Cheerleader
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When considering human bias, always remember that ATS is meant to support the recruitment process. This is an excellent example of when human connection is required in making decisions that impact your business.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Antoine Gutmann

Top Pharma Headhunter | #1 Recruiter for Industrial Pharmacists?| Bridging Top Talent with Premier Opportunities in Pharma | Driving success with Top 10 Pharma Companies & Elite CDMOs ????
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Following AI innovation in recruitment is truly fascinating. Many companies are developing ATS, often with a focus on task optimization and automation. However, the emphasis should be on enhancing user experience to foster more human interaction. Interestingly, candidates are now innovating in ways to bypass ATS in order to speak directly with recruiters. This underscores that the human element remains paramount in recruitment, a sentiment shared by many in the industry.

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How can recruiters be trained to use ATS effectively?

1

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3

4

5

6

7

1 Benefits of ATS

2 ATS selection and integration

3 ATS training methods and materials

4 ATS training evaluation and feedback

5 ATS best practices and tips

6 ATS challenges and solutions

7 Here’s what else to consider

Recruiting

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How can recruiters be trained to use ATS effectively?

1

2

3

4

5

6

7

1 Benefits of ATS

2 ATS selection and integration

3 ATS training methods and materials

4 ATS training evaluation and feedback

5 ATS best practices and tips

6 ATS challenges and solutions

7 Here’s what else to consider

Recruiting

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