How can public engagement theories be used to promote social justice and equity in Public Administration?

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Public engagement theories are frameworks that explain how citizens and stakeholders can participate in public decisions and actions. They can help public administrators to design and implement policies and programs that reflect the needs, values, and preferences of diverse and marginalized communities. In this article, we will explore how public engagement theories can be used to promote social justice and equity in public administration.

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1 What is public engagement?

Public engagement is the process of involving people who are affected by or interested in a public issue, problem, or opportunity. It can take various forms, such as consultation, collaboration, co-production, or empowerment. Public engagement aims to improve the quality, legitimacy, and accountability of public decisions and actions, as well as to enhance the capacity, trust, and satisfaction of participants.

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Kate Mieczkowska

Artist and Curator - Multi disciplinary
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This works if there is as close to 100% engagement as possible. Unfortunately the reality is that only a few often more assertive and able individuals are heard. This may not provide accurate information. Conversely people may not wish to participate, this again provides inaccurate data. It aims to best understand the feelings and perceptions of the population, but often falls short of achieving that on a large scale accurately.

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Christine Michel Carter

Award-winning marketing expert driving business growth and market leadership | LinkedIn Learning Marketing Instructor
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In the simplest of terms, public engagement can be something as low lift as an email from your neighborhood association. It aims to include the input, feedback, and perspectives of the community or the wider public to ensure that their interests and concerns are taken into account.

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2 What are public engagement theories?

Public engagement theories are conceptual models that describe the goals, methods, outcomes, and challenges of public engagement. These theories can assist public administrators to comprehend the rationale, design, and evaluation of various types of public engagement. Some of the most influential theories include the ladder of citizen participation which categorizes different levels of public involvement from manipulation to citizen control; the spectrum of public participation which defines various degrees of public influence from inform to empower; the dialogue and deliberation framework which discerns different modes of communication from debate to collaboration; and the public value framework which recognizes different sources of public value from democracy to effectiveness.

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Jeffrey Nehi

Chief Executive Officer - Port Moresby Chamber of Commerce and Industry
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Public engagement theories can be a useful tool in promoting social justice and equity in public administration. Public engagement is the process of involving citizens in decision-making processes that affect them. By engaging the public in decision-making, public administrators can gain valuable insights into the needs and perspectives of the community they serve. This can lead to more equitable and just policies and programs. By actively engaging the public in decision-making processes, public administrators can gain valuable insights into the needs and perspectives of the community they serve, foster collaboration and dialogue, and promote transparency and accountability.

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3 How can public engagement theories promote social justice?

Social justice is the principle that all people should have equal access to rights, opportunities, and resources in society. Public engagement theories can promote social justice by recognizing and addressing power imbalances and systemic barriers that prevent some groups from participating in public decisions and actions. Additionally, they can encourage and facilitate the inclusion and representation of diverse and marginalized voices and perspectives in public deliberation and problem-solving. Moreover, these theories can promote the co-creation and co-delivery of public policies and programs that respond to the specific needs and aspirations of different communities, as well as enhance the transparency and accountability of public authorities and institutions to the public interest and values.

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Christine Michel Carter

Award-winning marketing expert driving business growth and market leadership | LinkedIn Learning Marketing Instructor
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Actually I disagree- there are instances in which public engagement practices might fall short of promoting social justice. The practices need to be genuine, inclusive, and lead to meaningful influence in decision-making. It involves addressing systemic biases and involving diverse voices, providing resources for participation, and being transparent about the outcomes.

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Kate Mieczkowska

Artist and Curator - Multi disciplinary
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It is counterintuitive to impose theoretical framewirks on living beings whilst simultaneously seeking equality and opportunities for validation. The very act of ascribing a 'model' upon thier existence renders them helpless, voiceless, essentially dehumanising them. The intention is at odds with the action in reality. The 'management' of the social and cultural activities of massive urban groups of individuals from diverse backgrounds is a far more subtle and variable proposition that may not be correctly or fairly assessed by an academic 'top down' approach. It will work and support the assumptions of its creators thus validating thier approach to some extent successfully but I fear it may not be presenting a beneficial outcome.

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4 How can public engagement theories promote equity?

Equity is the principle that all people should receive fair and appropriate treatment according to their needs and circumstances. Public engagement theories can promote equity by adopting and applying the principles of procedural, distributive, restorative, and transformative justice. These principles ensure that the process and outcomes of public engagement are fair, respectful, consistent, impartial, beneficial, inclusive, sustainable, acknowledged, repaired, prevented, challenged, changed, and improved.

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5 How can public administrators use public engagement theories?

Public administrators are the professionals who plan, manage, and deliver public policies and programs. They can use public engagement theories to assess the context, purpose, and scope of public engagement for a specific issue, problem, or opportunity. Public engagement theories can help them to select and design the most appropriate and effective type of public engagement for a specific situation and audience, as well as facilitate the process with respect, integrity, and competence. Additionally, these theories enable public administrators to monitor and evaluate the public engagement process and outcomes with evidence, feedback, and learning. Ultimately, public engagement theories can help them to promote social justice and equity in public administration by providing a framework for understanding, designing, and evaluating public engagement processes and outcomes that reflect and respect the diversity and dignity of all people.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can public engagement theories be used to promote social justice and equity in Public Administration?

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1 What is public engagement?

2 What are public engagement theories?

3 How can public engagement theories promote social justice?

4 How can public engagement theories promote equity?

5 How can public administrators use public engagement theories?

6 Here’s what else to consider

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