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How can non-technical users effectively learn ERP software?

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Enterprise resource planning (ERP) software is a powerful tool that can help businesses streamline their processes, improve their efficiency, and gain insights into their performance. However, learning how to use ERP software can be challenging for non-technical users who may not be familiar with the terminology, functionality, and logic of the system. In this article, we will share some tips on how non-technical users can effectively learn ERP software and overcome the common barriers to adoption.

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1 Understand the benefits

Before diving into the details of how to use ERP software, it is important to understand the benefits that it can bring to your role, your team, and your organization. ERP software can help you automate tasks, reduce errors, increase collaboration, and access real-time data. By knowing how ERP software can support your goals and solve your problems, you will be more motivated and engaged to learn it and use it.

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Abhijit Verekar

Founder & CEO at Avèro | Keynote Speaker | Government Technology Expert | Inc. 5000 x6 | M.I.T. | Forbes Technology Council
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Non-technical users can master ERP software by starting with basic concepts and focusing on relevant functions. Tailored training using real-life scenarios aids understanding. Hands-on practice is crucial, supported by easy-to-follow guides and visual aids. Interactive learning sessions, peer support groups, and progressive learning approaches help build confidence. Regular refreshers ensure users stay updated with new features. Encouraging a culture of continuous learning and patience is key for adapting to ERP systems effectively.

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2 Choose the right training method

There are different ways to learn ERP software, such as online courses, webinars, manuals, videos, or instructor-led sessions. Depending on your learning style, preferences, and availability, you should choose the training method that suits you best. Some factors to consider are the level of interactivity, the pace of learning, the feedback mechanism, and the relevance of the content. You may also want to combine different methods to reinforce your learning and address your knowledge gaps.

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Dr. Manish Shashi

|| Life Sciences and Pharmaceuticals Technology Leader || Certified Clinical and Commercial Supply Chain SME II Certified SME: S4 HANA Smart Manufacturing & Logistics || Researcher & Educator ||
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If a persons understand domain and possess certain year of field experience then it will be easier to learn nitty gritty of any ERP. It is typically applicable for people who wants to make their career with different functional modules , such as finance , sales, purchasing , manufacturing , HR etc. Training conducted by certified and authentic institution adds value and help new joiners.

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3 Practice with real scenarios

One of the best ways to learn ERP software is to practice with real scenarios that reflect your work context and challenges. By applying what you learn to your actual tasks and processes, you will be able to see the results and benefits of using ERP software more clearly. You will also be able to test your skills, identify your strengths and weaknesses, and learn from your mistakes. You can use sandbox environments, simulations, or case studies to practice with real scenarios.

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Abhijit Verekar

Founder & CEO at Avèro | Keynote Speaker | Government Technology Expert | Inc. 5000 x6 | M.I.T. | Forbes Technology Council
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Any learning or training, to be effective, needs to be outcomes based. The end user experience (during and after implementation) tends to be the most important aspect of any ERP implementation. If the system and processes don't work for the end user, then you have a failed project on your hands. Therefore, it is crucial to take great care while designing the test interfaces, test cases, and overall training experience. We need to create excitement throughout the implementation process and not let the end users flounder on their own with a new, shiny and likely very expensive solution.

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4 Seek help and support

Learning ERP software can be a complex and daunting process, especially for non-technical users. That is why you should not hesitate to seek help and support when you need it. You can reach out to your colleagues, managers, trainers, or IT staff for guidance, advice, or feedback. You can also join online communities, forums, or groups where you can ask questions, share experiences, and learn from other ERP users. By seeking help and support, you will be able to overcome the challenges and frustrations that may arise along the way.

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Matt Parkin, CAPM?

Leading partnerships @ Fulfil (eCommerce ERP) ?? | Coaching and speaking about all things personal branding and entrepreneurship ??? | 4x Founder ?? | FoundersBeta 30 Under 30 ??
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Be mindful of ERPs that charge based on support ticket volume. Partnering with an ERP that handles implementations in-house, does on-sites and trainings, and doesn't have tiered support can enable your employees to get up to speed efficiently.

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5 Keep learning and updating

ERP software is constantly evolving and improving, which means that you need to keep learning and updating your skills and knowledge. You should not stop learning after completing a training course or a certification. You should always look for new opportunities to expand your understanding and enhance your capabilities. You can do this by following the latest trends, best practices, and innovations in ERP software. You can also take advantage of the new features, updates, and upgrades that your ERP software provider offers.

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6 Enjoy the process

Finally, learning ERP software can be a rewarding and enjoyable process if you have the right attitude and mindset. You should not view it as a burden or a chore, but as an opportunity to grow and excel in your role. You should also celebrate your achievements and milestones, no matter how big or small. By enjoying the process, you will be more confident and competent in using ERP software and achieving your goals.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Anitha Parthasarathy FCA,MCom ,PMP
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The functional and business process knowledge will be a great starting point . With this knowledge the person would be able to relate and connect to the features of the ERP and learn it !

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How can non-technical users effectively learn ERP software?

1

2

3

4

5

6

7

1 Understand the benefits

2 Choose the right training method

3 Practice with real scenarios

4 Seek help and support

5 Keep learning and updating

6 Enjoy the process

7 Here’s what else to consider

Enterprise Resource Planning (ERP)

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How can non-technical users effectively learn ERP software?

1

2

3

4

5

6

7

1 Understand the benefits

2 Choose the right training method

3 Practice with real scenarios

4 Seek help and support

5 Keep learning and updating

6 Enjoy the process

7 Here’s what else to consider

Enterprise Resource Planning (ERP)

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