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How can new employees be effectively trained on property management systems?

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As a new employee in commercial leasing, you need to master the property management systems (PMS) that help you manage your portfolio of properties, tenants, leases, and financials. PMS can vary in complexity and functionality, but they all share some common features and benefits. In this article, you will learn how to be effectively trained on PMS, and how to use them to optimize your workflow and performance.

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Tobi Eniafe

Helping clients make seamless effort in securing their dream space || Residential & Commercial real estate broker ||…
Arifuddin Adil

Property Manager | Leasing, Community Management, Customer Service, Office Administration

1 Understand the basics

Before you dive into the details of PMS, you should have a clear understanding of the basics, such as the purpose, scope, and benefits of PMS. You should also know the key terms and concepts related to PMS, such as property types, lease types, rent roll, occupancy rate, net operating income, and more. You can learn these basics from online resources, books, or courses, or from your colleagues and mentors. Having a solid foundation will help you grasp the more advanced features and functions of PMS.

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Tobi Eniafe

Helping clients make seamless effort in securing their dream space || Residential & Commercial real estate broker || Site Acquisition for retail brands || Real Estate Manager || FM Enthusiast || Data Enthusiast
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Outside the listed points It is good to deploy the use of practical means, there are skills needed to withstand real life scenarios such as emotional intelligence, social intelligence, conflict resolution knowledge and the likes Also, the need to keep updating ones knowledge is important likewise

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2 Choose the right PMS

Depending on your company, you may have access to different PMS, or you may have to choose one for yourself. There are many factors to consider when choosing a PMS, such as the size and type of your portfolio, the compatibility and integration with other systems, the cost and security of the software, and the user-friendliness and support of the vendor. You should do some research and compare the pros and cons of various PMS, and ask for recommendations and feedback from other users. You should also test the PMS before you commit to it, and make sure it meets your needs and expectations.

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3 Follow the training plan

Once you have chosen a PMS, you should follow the training plan provided by the vendor or your company. The training plan should cover the essential features and functions of the PMS, such as how to create and manage properties, tenants, leases, and financials, how to generate and analyze reports, how to troubleshoot and resolve issues, and how to customize and optimize the PMS. The training plan should also include practical exercises and scenarios that simulate your real-world tasks and challenges. You should complete the training plan within the specified time frame, and ask questions and seek help if you encounter any difficulties.

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4 Practice and review

After you finish the training plan, you should practice and review what you have learned on a regular basis. You should apply your knowledge and skills to your actual work assignments, and use the PMS as your main tool for property management. You should also review the training materials and resources periodically, and refresh your memory and understanding of the PMS. You should also monitor your progress and performance, and identify your strengths and weaknesses. You should seek feedback and guidance from your supervisors and peers, and learn from their best practices and tips.

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Arifuddin Adil

Property Manager | Leasing, Community Management, Customer Service, Office Administration
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I would suggest to have all the staff trained well, theoretically and physically in site. So they know what's happing on the ground amd accordingly they can resolve any issue and be a pioneer in pm dept

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5 Update and improve

As you gain more experience and confidence with PMS, you should update and improve your knowledge and skills accordingly. You should keep up with the latest updates and changes in the PMS, and learn how to use the new features and functions. You should also explore the advanced and optional features and functions of the PMS, and learn how to use them to enhance your efficiency and effectiveness. You should also seek opportunities to learn from other sources, such as online forums, blogs, podcasts, webinars, or courses, and expand your horizon and perspective on PMS.

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6 Enjoy the benefits

Finally, you should enjoy the benefits of PMS, and appreciate how they can help you succeed in commercial leasing. PMS can help you save time and money, improve accuracy and quality, increase productivity and profitability, and boost customer satisfaction and loyalty. PMS can also help you grow and scale your business, and achieve your goals and objectives. PMS can be a powerful ally and asset for your career, and you should make the most of them.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can new employees be effectively trained on property management systems?

1

2

3

4

5

6

7

1 Understand the basics

2 Choose the right PMS

3 Follow the training plan

4 Practice and review

5 Update and improve

6 Enjoy the benefits

7 Here’s what else to consider

Commercial Leasing

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How can new employees be effectively trained on property management systems?

1

2

3

4

5

6

7

1 Understand the basics

2 Choose the right PMS

3 Follow the training plan

4 Practice and review

5 Update and improve

6 Enjoy the benefits

7 Here’s what else to consider

Commercial Leasing

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