How can hotels design services that cater to solo travelers?

The solo traveler is growing segment with different interests as Saudi society city hotels have many different solo traveler interests like business travel, government services, training courses, medical check and even traveler who needs to escape away for normal surroundings for awhile in a hotel room. Each segment needs a different service style starting form room preferences, meal plan, transportation and take away items.

The secret lies somewhere between simplicity, empathy and anticipation. Some years ago I arrived at around 0630am in a luxury urban property after a long haul flight and a tiring transit. On arriving at the desk I was ushered to the Priority counter, and then to the Executive Lounge 25 floors above. 'I will carry my own bags thanks...' as I wearily arrived at this facility. It was closed. Back down to reception, back up to the designated guestroom floor and after 2 faulty key card revisits, I collapsed on the bed. Ding Dong and a chirpy bellboy at the door, expressing how happy they were to see me again as a 'Priority Guest' and would I like to know how the minibar works? I happened to work for the Hotel Company and it was my first visit!

Solo travelers may have different schedules, budgets, and interests than other guests. Hotels can offer flexible options for check-in, check-out, room type, meal plan, and amenities that suit their needs. For example, some hotels allow solo travelers to choose their own room from a digital map, or to opt for a smaller, cheaper, or more eco-friendly room. Others offer free breakfast, snacks, or drinks for solo travelers, or discounts on spa, gym, or laundry services . Here are some other amenities that hotels can offer to solo travelers: - Social events - Local recommendations - Safety features - Technology - Fitness facilities

Oferecer op??es flexíveis aos viajantes individuais é uma abordagem crucial para atender às diversas necessidades e preferências dos hóspedes. Reconhecendo que cada viajante possui horários, or?amentos e interesses distintos, os hotéis podem aprimorar a experiência do hóspede ao proporcionar flexibilidade no check-in, check-out, tipo de quarto, plano de refei??es e comodidades. Essa personaliza??o pode incluir a escolha do quarto por meio de um mapa digital, a op??o por acomoda??es mais econ?micas ou ecologicamente conscientes, e benefícios como café da manh? gratuito, lanches ou descontos em servi?os adicionais.

Solo travelers represent a growing segment in the hospitality industry, and designing services that cater specifically to their needs can enhance their experience and encourage loyalty. Here are some strategies for hotels to design services for solo travelers: 1. Single-Occupancy Room Options: 2. Solo-Friendly Booking Options: 3. Social Spaces and Activities: 4. Flexible Dining Options: 5. Safety and Security Measures: 6. Local Recommendations and Information: 7. Technology Integration: 8. Wellness and Fitness Facilities: 9. Flexible Workspaces: By understanding the unique needs and preferences of solo travelers, hotels can create a welcoming and supportive environment that encourages solo guests to choose their establishment stays.

Oui il faut créer ce genre de rencontre tout comme respecter celles et ceux qui préfère être dans l’intimité, au calme et faire un break.

Solo travelers may want to meet other people, either for networking, friendship, or fun. Hotels can create social opportunities for them by organizing events, activities, or tours that connect them with other guests or locals. For example, some hotels host happy hours, trivia nights, or movie screenings in their lounges, or arrange group excursions, cooking classes, or cultural workshops in the destination. Some hotels also have communal spaces, such as kitchens, libraries, or co-working areas, where solo travelers can interact and share. Other amenities that hotels can offer to solo travelers: - Social events - Local recommendations - Safety features - Technology - Fitness facilities

Individual travelers, although a substantial category that may consist of various sub-segments, often seek well-designed shared spaces with large tables where they can interact with fellow travelers. Certain companies within our industry excel in creating and implementing such concepts. Examples include CitizenM and Ruby Hotels, both of which establish spaces tailored to the comfort of these profiles while providing opportunities for meeting and connecting with other travelers.

A cria??o de oportunidades sociais em hotéis para viajantes individuais é uma iniciativa valiosa que enriquece a experiência do hóspede. Ao organizar eventos, atividades e passeios, os hotéis proporcionam n?o apenas momentos de divers?o, mas também oportunidades para networking e amizades significativas. Essas intera??es n?o apenas tornam a estadia mais memorável, mas também contribuem para a constru??o de uma comunidade temporária entre os hóspedes e moradores locais. Além disso, a oferta de espa?os comuns promove a intera??o espontanea, incentivando a troca de experiências e histórias entre viajantes individuais.

If a resort or a hotel property is aware of the seasonal or regular events happening in its area and in case it shares regular insights on this through its blogs/posts, this helps a solo travellers take more informed and happy decisions. This is because you can have solo travellers having various tastes and interests.

An added value for hotels is to personalise experiences; to make them tailor-made for all their guests; this solo traveller is always eager to discover charming places, designed not only for the enjoyment of a group or couples but for those people who enjoy quality time alone. There is always a museum, an excursion, a restaurant, a place to discover, and it is the daily task of hotels to have a qualified guest experience team, ready to offer the best plans, for everyone, whatever the nature of their trip.

Nous devons mettre en valeur notre environnement, notre quartier et ses atouts afin de faire vivre une expérience locale à nos clients. Le numérique permet d’être à jour rapidement sur les informations tout en laissant une certaine liberté aux clients. Nos équipes doivent avoir les bonnes informations aussi et poser les bonnes questions sur les besoins.

Certainly, years of experience as CEO of the Nest Hostels chain taught me that understanding the needs and expectations offering flexible options for solo travelers can greatly enhance their overall experience. Another approach could be to provide them with local recommendations. This not only allows them to explore their surroundings but also ensures they have a personalized experience tailored to their preferences. For instance, if a solo traveler is interested in local cuisine, the hotel could suggest nearby restaurants or provide a curated list of recommended dishes.

Fornecer insights locais é uma prática valiosa na indústria hoteleira, especialmente para viajantes individuais em busca de experiências autênticas em destinos desconhecidos. A equipe do hotel desempenha um papel crucial ao oferecer informa??es locais personalizadas através de servi?os de concierge, guias especializados e recursos digitais como aplicativos móveis. Esses insights v?o além das acomoda??es, proporcionando aos hóspedes orienta??es sobre os melhores lugares para explorar, comer, fazer compras e absorver a cultura local. Hotéis que contam com especialistas locais, como chefs e historiadores, elevam ainda mais a experiência, oferecendo dicas exclusivas e roteiros personalizados.

Safety measures matter to ALL travelers, regardless of party size. As an experienced solo female traveler, things I care about include: well-lit, easy access to the building after dark; staff being present in the lobby 24/7; and at least two locking mechanisms on the guest room door.

Garantir a seguran?a é essencial para a experiência positiva de viajantes individuais, que muitas vezes enfrentam preocupa??es específicas ao explorar destinos desconhecidos. A presen?a de medidas como equipe de seguran?a 24/7, sistemas de vigilancia e servi?os de emergência oferecem tranquilidade aos hóspedes. Além disso, iniciativas como andares exclusivos para mulheres, descontos e programas de fidelidade demonstram um compromisso dos hotéis em atender às necessidades e promover a seguran?a dos viajantes individuais, contribuindo para uma estadia mais confortável e protegida.

La sécurité est un atout majeur dans notre métier l’h?telier. Le client va choisir son h?tel en fonction de nombreux critères mais surtout sur la sécurité. La sécurité de A à Z : le personnel de l’h?tel, la marque, les process, le produit, les commentaires clients, la sécurisation de sa réservation, les moyens techniques de l’h?tel, la sécurité humaine et technologique etc…

I won't be overemhasizing if i say, Safety and Security arguably are the biggest concerns of all solo travellers especially female. This us why making them feel very safe and secure at your place by showcasing your initiatives so far,can help a resort owner win many even before they reach to you

Managers of the hotel or outlets need to meet each guest to know how was the experience and what we can do to change. There must be unbiased survey and keen ear to listen to each guest feelings and submission

Incentivar comentários e avalia??es por parte dos viajantes individuais é uma estratégia valiosa para hotéis. Ao facilitar e tornar gratificante a comunica??o dos hóspedes, os estabelecimentos n?o apenas demonstram abertura à opini?o dos clientes, mas também promovem um ambiente de transparência. Implementar métodos como pesquisas online, cart?es de comentários ou livros de visitas mostra um comprometimento em receber feedback. Além disso, oferecer incentivos, como vouchers ou pontos, incentiva os viajantes a compartilhar suas experiências nas mídias sociais ou plataformas de reserva, contribuindo para a reputa??o do hotel e fornecendo informa??es valiosas para futuros hóspedes.

Hotels can greatly enhance the experience for solo travelers by implementing several thoughtful and practical design features and services. Like: Single-Occupancy, Solo-Friendly Amenities and services, solo dinners, flexible check-in and check out, travel adapters, phone charger. Designing activities and event to connect with locals

Les retours clients une source indispensable au quotidien. Nous devons y être attentif, réactif et surtout créatif. Un commentaire positif ou négatif doit être pris au même degré et doit être managé avec les équipes. Le client doit être remercier dans les deux cas.

Ditch all preconceived notions of "the" solo traveller (segment) and talk to them to find out how you might be a good host to this particular person.

Well, Solo travelers often feel like outsiders when checking into hotels, as they may not have the company of friends or family to rely on. By cultivating a sense of belonging, hotels can transform solitary experiences into vibrant adventures filled with connection and camaraderie. When solo travelers feel welcomed and valued, they are more likely to have positive experiences during their stay. The art of creating this welcoming environment lies in providing opportunities for connection and fostering a sense of community. For example hotels can organize social activities that allow guests to meet and interact with each other, promoting a friendly atmosphere where solo travelers can easily join conversations or form new friendships.