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How can healthcare managers use patient advocacy to promote health equity?

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Health equity means that everyone has a fair and just opportunity to be as healthy as possible, regardless of their social, economic, or environmental circumstances. However, many people face barriers to accessing and benefiting from quality healthcare, such as discrimination, poverty, language, culture, or geography. Healthcare managers have a crucial role in addressing these challenges and promoting health equity through patient advocacy. Patient advocacy is the process of supporting and empowering patients to make informed decisions, voice their needs and preferences, and access their rights and entitlements. Here are some ways that healthcare managers can use patient advocacy to promote health equity in their organizations and communities.

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Aakash Shah

Founder @Wyndly (YCW21) ???

1 Create a culture of respect and inclusion

One of the first steps to promote health equity is to create a culture of respect and inclusion in the healthcare organization, where patients feel valued, listened to, and understood. Healthcare managers can do this by fostering a diverse and inclusive workforce, providing cultural competence training, ensuring effective communication and translation services, and addressing any biases or stereotypes that may affect patient care. By creating a culture of respect and inclusion, healthcare managers can build trust and rapport with patients, reduce health disparities, and improve patient satisfaction and outcomes.

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Sanjoy Choudhury

Additional Chief Medical & Health officer, Goalpara
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Inclusion of culture of respect towards patients and health workers are a crucial role in health care facilities as because it uplift the image and functioning of facilities concerned.

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2 Involve patients in decision-making and planning

Another way to promote health equity is to involve patients in decision-making and planning processes that affect their health and well-being. Healthcare managers can do this by seeking patient feedback, engaging patient representatives, establishing patient advisory councils, and co-designing services and policies with patients. By involving patients in decision-making and planning, healthcare managers can ensure that the healthcare organization responds to the needs, preferences, and values of the diverse patient population, improves the quality and safety of care, and enhances patient empowerment and ownership.

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Aakash Shah

Founder @Wyndly (YCW21) ???
(已编辑)
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Here are some ways to incorporate patient perspectives and experiences into healthcare improvement efforts: Involve patients in advisory roles - Establish patient and family advisory councils that include diverse patient representatives to provide input Gather direct patient input - Conduct patient focus groups and interviews to understand patient perspectives and experiences - Use patient stories and narratives to inform program development and service delivery models Partner with patient advocacy groups - Partner with patient advocacy organizations and community groups to get input on identifying and addressing health disparities

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Sanjoy Choudhury

Additional Chief Medical & Health officer, Goalpara
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Patients are receivers of services of health care facilities, hence their opinion must be included in planning and decision making.

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3 Collaborate with community partners and stakeholders

A third way to promote health equity is to collaborate with community partners and stakeholders who share the same vision and goals. Healthcare managers can do this by forming alliances and networks with other healthcare providers, social service agencies, community organizations, advocacy groups, and policy makers. By collaborating with community partners and stakeholders, healthcare managers can leverage resources, coordinate services, address social determinants of health, and advocate for systemic changes that improve the health and well-being of the marginalized and underserved patient groups.

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Sanjoy Choudhury

Additional Chief Medical & Health officer, Goalpara
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Without the involvement of community and stakeholders, functioning of health care facilities is difficult to continue it's service , only with health care workers.

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Dr. Kishan Pareek

Public Health Specialist
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Healthcare managers can promote health equity through patient advocacy by ensuring culturally competent care, addressing social determinants of health, and actively involving patients in decision-making. Collaborating with community partners and stakeholders enhances efforts, fostering a comprehensive approach to understanding and eliminating health disparities within diverse populations. This collaborative approach strengthens advocacy initiatives and contributes to more inclusive and equitable healthcare practices!

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4 Evaluate and improve the impact of patient advocacy

A final way to promote health equity is to evaluate and improve the impact of patient advocacy on the health outcomes and experiences of the patients. Healthcare managers can do this by measuring and monitoring the indicators of health equity, such as access, utilization, quality, satisfaction, and disparities. By evaluating and improving the impact of patient advocacy, healthcare managers can identify the gaps, challenges, and opportunities for improvement, celebrate the successes and achievements, and demonstrate the value and benefits of patient advocacy for the healthcare organization and the community.

Patient advocacy is a powerful tool for healthcare managers to promote health equity and improve the health and well-being of the patients they serve. By creating a culture of respect and inclusion, involving patients in decision-making and planning, collaborating with community partners and stakeholders, and evaluating and improving the impact of patient advocacy, healthcare managers can make a difference in the lives of the patients and the society.

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Sanjoy Choudhury

Additional Chief Medical & Health officer, Goalpara
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Yes advocacy from patients for health care facilities is an essential part of running health care facilities.Besides evaluation of indicator of health care facilities shows approximately functioning of health care facilities, though ground level supervision is much more important.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can healthcare managers use patient advocacy to promote health equity?

1

2

3

4

5

1 Create a culture of respect and inclusion

2 Involve patients in decision-making and planning

3 Collaborate with community partners and stakeholders

4 Evaluate and improve the impact of patient advocacy

5 Here’s what else to consider

Healthcare

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How can healthcare managers use patient advocacy to promote health equity?

1

2

3

4

5

1 Create a culture of respect and inclusion

2 Involve patients in decision-making and planning

3 Collaborate with community partners and stakeholders

4 Evaluate and improve the impact of patient advocacy

5 Here’s what else to consider

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