登录查看更多内容

点击“继续加入或登录”，即表示您同意遵守领英的《用户协议》、《隐私政策》及《Cookie 政策》。

How can empathy help peers overcome resistance to change?

由人工智能和领英社区提供技术支持

Change is inevitable, but not always welcome. As a peer supporter, you may encounter resistance from your peers who are reluctant to embrace new ways of doing things, or who fear the consequences of change. How can you use empathy to help them overcome their barriers and move forward with confidence? In this article, we will explore some strategies to empathize with your peers, understand their perspectives, and support them through change.

此文章中的业界达人

由社区从 10 条内容中精选。了解更多

Karina Masias

Mentora de Mujeres de Alta Proyección . High Achiever Booster ? Humanidad, Liderazgo & Negocios ? Speaker ? CEO de…
Paloma Batalha

Talent acquisition | DHO | Recrutamento e sele??o | T&D | Gente e Gest?o.
Graciela Toral

Psicóloga, psicoterapeuta, especialista en atracción de talento, creadora de contenido audiovisual

1 What is empathy?

Empathy is the ability to put yourself in someone else's shoes and feel what they feel. It is not the same as sympathy, which is feeling sorry for someone, or agreement, which is sharing the same opinion. Empathy is a skill that can be learned and practiced, and it can help you build trust, rapport, and connection with your peers. Empathy can also help you avoid judgment, criticism, or defensiveness, which can trigger more resistance and conflict.

添加您的观点

Karina Masias

Mentora de Mujeres de Alta Proyección . High Achiever Booster ? Humanidad, Liderazgo & Negocios ? Speaker ? CEO de Nuwa consultoría ? Mamá x2 ·
举报内容
La empatía es la madre de todas las habilidades y la más difícil de practicar a la vez. El a?o pasado 2023, hice una investigación sobre "El impacto de la empatía en las organizaciones" y uno de los resultados fue de que el 93% de las personas están dispuestas a cambiar de trabajo de no estar en un entorno seguro, por lo tanto empático. Dicho esto, la resistencia al cambio siempre estará y existe por miedo a la pérdida. Cuando transitas procesos de cambio es vital entender los miedos de las personas y para entender debes escuchar sin juicios, desde la curiosidad de querer entender para contener y guiar. Sin empatía no hay cambio, ni resiliencia.

已翻译

赞
Paloma Batalha

Talent acquisition | DHO | Recrutamento e sele??o | T&D | Gente e Gest?o.
举报内容
A empatia ajuda os colegas a superar a resistência à mudan?a ao compreender suas perspectivas e validar seus sentimentos. Ela facilita uma comunica??o transparente, permitindo ajustes sensíveis para abordar preocupa??es. Ao oferecer apoio prático e modelar comportamentos positivos, a empatia cria um ambiente propício à aceita??o da mudan?a. Isso promove uma transi??o mais suave, fortalecendo a confian?a e colabora??o entre os colegas.

已翻译

赞
Lic. Rafael Mercado

??Top Critical Thinking Voice - Consultor y Asesor de Empresas Agroindustriales
举报内容
Para liderar con éxito un cambio la capacidad de comunicar con empatía es fundamental, pero la mayoría de los líderes no saben cómo hacerlo.

已翻译

赞

2 Why do people resist change?

People resist change for various reasons, such as fear of the unknown, loss of control, comfort with the status quo, or lack of trust in the change agents. Resistance can manifest in different ways, such as denial, anger, avoidance, or sabotage. Resistance is not necessarily bad or wrong; it is a natural reaction to uncertainty and disruption. However, if left unaddressed, resistance can hinder progress, performance, and well-being.

添加您的观点

Graciela Toral

Psicóloga, psicoterapeuta, especialista en atracción de talento, creadora de contenido audiovisual
举报内容
Otra perspectiva importante es la fisiológica. El cerebro como órgano es el primero que se resiste al cambio. La función del cerebro como tal es sobrevivir, no tomar la mejor decisión, puesto para el cerebro cualquier cambio es un desgaste de energía que en términos prácticos significa morir, entonces, cuando hay un cambio, el cerebro es el primero que se niega al desgaste de energía. Ya de ahí todo lo demás aterrizado en los pensamientos y actitudes hacia lo nuevo y desconocido.

已翻译

赞
Lic. Rafael Mercado

??Top Critical Thinking Voice - Consultor y Asesor de Empresas Agroindustriales
举报内容
La resistencia al cambio es un mecanismo de defensa que se promueve a través del miedo.El ser humano se resiste al cambio de manera natural.

已翻译

赞

3 How can empathy help overcome resistance?

Empathy can help you overcome resistance by showing your peers that you care about them, that you understand their concerns, and that you are willing to listen and support them. Empathy can also help you identify the underlying needs, values, and emotions that drive their resistance, and explore how they can be met in the context of change. Empathy can also help you acknowledge and validate their feelings, without minimizing or dismissing them, and invite them to share their thoughts and ideas.

添加您的观点

Dr. Michael W. Farrier, II

Chief Operating Officer | Leadership and Executive Coach | Professional Development | Champion of Positive Culture | Corrections Consultant
举报内容
Everyone has a desire to be understood on a level that goes beneath the surface. Using empathy for a person's situation allows them to feel you are truly interested in them and their well-being, thus allowing a deeper connection. Empathy is understanding, understanding is crucial in breaking through walls people build, thus leading to resistance. Care and the resistance fades away.

已翻译

赞
Jacques-Hervé Lévy

Direction générale / Conseil / Management Transition
举报内容
Attention, la frontière entre empathie et manipulation est essentielle à respecter. L'empathie implique une compréhension sincère des sentiments et des besoins des autres, tandis que la manipulation vise à influencer ou contr?ler les autres pour servir ses propres intérêts. Il est crucial d'être transparent dans ses intentions et de respecter l'autonomie et les choix des autres pour éviter de franchir cette frontière.

已翻译

赞
Lic. Rafael Mercado

??Top Critical Thinking Voice - Consultor y Asesor de Empresas Agroindustriales
举报内容
La empatia puede servir al líder para considerar a los subalternos y motivarles para trabajar mejor y resistir los cambios a lo largo del tiempo

已翻译

赞

4 How to practice empathy with your peers?

Practicing empathy with your peers is essential and can be done in various ways. Ask open-ended questions that allow them to express their views and feelings. Utilize active listening skills like nodding, eye contact, paraphrasing, and reflecting to show your attention and interest. Make empathic statements that express your understanding and compassion. Avoid giving advice, solutions, or judgments that may come off as insensitive or dismissive. Lastly, offer support and encouragement to empower them to cope and adapt to the change.

添加您的观点

Lic. Rafael Mercado

??Top Critical Thinking Voice - Consultor y Asesor de Empresas Agroindustriales
举报内容
Una manera de practicar la empatía es respeta el hecho de que cada persona tiene su propio punto de vista y que todos son válidos y respetables.

已翻译

赞

5 How to balance empathy and accountability?

Empathy does not mean that you must always agree with or compromise your own goals and values. Rather, it means that you respect and acknowledge another's perspective while still holding them accountable for their actions and outcomes. To achieve this balance of empathy and accountability, you should set realistic expectations and boundaries that define roles and responsibilities, as well as the benefits and consequences of change. Additionally, provide constructive feedback and coaching to highlight strengths and areas for improvement, as well as the impact of their behavior on themselves and others. Reinforce positive behaviors and outcomes to demonstrate commitment and progress, while addressing negative behaviors or outcomes that indicate resistance or lack of performance. Finally, collaborate and negotiate with your peers to find mutually agreeable solutions that meet their needs and goals as well as the change objectives. Ultimately, practicing empathy can help you foster a positive relationship with your peers while helping them cope with change.

添加您的观点

Paloma Batalha

Talent acquisition | DHO | Recrutamento e sele??o | T&D | Gente e Gest?o.
举报内容
Equilibrar empatia e responsabilidade envolve reconhecer e responder às necessidades emocionais dos outros, enquanto se mantém firme nos objetivos e expectativas. Isso requer uma abordagem sensível ao comunicar feedback construtivo, considerando o impacto emocional. Ao mesmo tempo, é essencial manter os padr?es de desempenho e responsabilidade, estabelecendo limites claros e incentivando o crescimento pessoal e profissional. O equilíbrio adequado entre empatia e responsabilidade promove um ambiente de trabalho saudável e produtivo.

已翻译

赞

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Peer Support

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How can empathy help peers overcome resistance to change?

1

2

3

4

5

6

1 What is empathy?

2 Why do people resist change?

3 How can empathy help overcome resistance?

4 How to practice empathy with your peers?

5 How to balance empathy and accountability?

6 Here’s what else to consider

Peer Support

给文章评分

感谢您的反馈

更多Peer Support相关文章

更多相关阅读内容

How can empathy help peers overcome resistance to change?

1

2

3

4

5

6

1 What is empathy?

2 Why do people resist change?

3 How can empathy help overcome resistance?

4 How to practice empathy with your peers?

5 How to balance empathy and accountability?

6 Here’s what else to consider

Peer Support

给文章评分

感谢您的反馈

查看其他技能