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Here's how you can use failures to establish credibility and trust with colleagues and clients.

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In control engineering, where precision and reliability are paramount, admitting to and learning from failure can seem counterintuitive. However, embracing your mistakes can be a powerful tool for building trust. When you transparently share what went wrong and how you plan to fix it, you not only demonstrate expertise but also integrity. This approach can transform mishaps into opportunities for growth and relationship-building with your colleagues and clients.

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Evans Osei (CMRP)

Reliability Engineer @ Newmont Corporation | CMRP

1 Embrace Honesty

When a project doesn't go as planned, it's tempting to gloss over the details. Instead, be candid about what went wrong. Honesty is the cornerstone of trust, and in control engineering, where systems and processes are complex, transparency is crucial. By openly acknowledging a failure, you show that you're committed to truth and quality. This candor helps colleagues and clients feel secure in your ability to handle challenges and strengthens your professional relationships.

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Evans Osei (CMRP)

Reliability Engineer @ Newmont Corporation | CMRP
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Analysing failures to know the root cause(s) and sharing the findings with the team in simple terms also helps team members to support future prevention.

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Marco Antonio Rozas Sanchez

Maintenance and Reliability Manager
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Lo crucial y transcendente es validar la veracidad de información con la que el proyecto o trabajo fue elaborado, para generar un estudio de compatibilidad y prueba de ese proyecto ( el contraste o el task record), con la finalidad y objetivo de verificar el cumplimiento real de las metas, es allí donde recae nuestras energías, la sinergia y la confianza motivacional para seguir activo en todo proyecto.

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2 Analyze Failure

Once a failure occurs, conduct a thorough analysis. Dive into the root causes and technical aspects of what went wrong. Control systems can be intricate, so it's important to understand the interplay between components that may have led to the issue. Share your findings with your team and clients, explaining the technicalities in a way that's accessible to those without an engineering background. This process not only educates but also demonstrates your dedication to continuous improvement.

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Marco Antonio Rozas Sanchez

Maintenance and Reliability Manager
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Fortalezas, debilidades, el valor generado y el trabajo faltante es la clave para emprender en eso que creemos el error que es una oportunidad de mejora

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3 Share Lessons

The true value of failure lies in the lessons learned. In control engineering, every setback can reveal insights into system design, implementation, or maintenance. Share these lessons with your colleagues and clients, illustrating how each failure has contributed to a deeper understanding of the system and how it can be optimized. This openness not only showcases your expertise but also assures others that the same mistake won't be repeated.

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Marco Antonio Rozas Sanchez

Maintenance and Reliability Manager
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El compartir lecciones debe tener una suerte de exposición 360 grados sea la casuística utilizada pero en un lenguaje coloquial propio del entendimiento de la rama o especialidad

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4 Implement Changes

After identifying the causes of failure and the lessons learned, it's time to take action. Implement changes to prevent similar issues from happening in the future. In control engineering, this might involve adjusting algorithms, redesigning a control loop, or modifying a feedback system. By discussing these changes with those affected, you not only prove your commitment to excellence but also involve them in the journey towards improvement, fostering a collaborative environment.

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5 Build Resilience

Failures are inevitable, but how you respond to them can build resilience in your team and instill confidence in your clients. In control engineering, resilience might mean developing more robust control systems or creating contingency plans for when things go awry. Share stories of how past failures have led to stronger, more reliable systems. This narrative can transform a negative experience into a testament to your team's ability to withstand setbacks and come back stronger.

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6 Foster Growth

Ultimately, using failures as a springboard for growth can turn them into one of your greatest assets. In control engineering, continuous learning is essential due to the ever-evolving nature of technology. Encourage a culture where failures are viewed as a chance to expand knowledge and skills. When clients see that you're constantly evolving and improving, they're more likely to trust in your abilities and the robustness of your engineering solutions.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can use failures to establish credibility and trust with colleagues and clients.

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1 Embrace Honesty

2 Analyze Failure

3 Share Lessons

4 Implement Changes

5 Build Resilience

6 Foster Growth

7 Here’s what else to consider

Control Engineering

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