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Last updated on 2024年7月10日

Here's how you can ready yourself for the rising need for telehealth services.

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Telehealth, the delivery of health-related services via electronic and telecommunications technologies, is rapidly becoming an essential component of healthcare. As a nurse, adapting to this shift means embracing new skills and understanding the nuances of virtual patient interactions. The convenience and efficiency of telehealth are driving its growth, and being prepared for this change is no longer optional but a necessity. Here's how you can ready yourself for the rising need for telehealth services, ensuring you remain at the forefront of patient care in the digital age.

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1 Embrace Technology

To thrive in telehealth, you must become comfortable with the technology that makes it possible. Familiarize yourself with various platforms used for video conferencing , electronic health records (EHRs), and secure messaging systems . Understanding how to navigate these tools efficiently is crucial as they form the backbone of telehealth services. Practice using these systems, perhaps through simulations or training modules offered by your employer or professional organizations, to build confidence and proficiency.

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José Cruz de Jesús

Business Partner
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consideraciones clave sobre la telesalud: Dise?o e Implementación: Involucrar a funcionarios de seguridad del paciente para garantizar la calidad y seguridad en el dise?o y operación de sistemas de telemedicina. Definir claramente qué condiciones pueden manejarse virtualmente de manera segura. Establecer una gobernanza central para mantener coherencia y calidad. Estandarizar la plataforma tecnológica y considerar aspectos de calidad y seguridad al tomar decisiones de compra. Apoyo Clínico: Desarrollar protocolos de atención virtual de manera sistemática. Evaluar la efectividad y seguridad de las intervenciones virtuales.

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2 Legal Considerations

The legal landscape of telehealth is complex and varies by location. As a nurse, you need to be aware of the regulations and laws that govern telehealth in your state or country. This includes understanding patient privacy rights , such as those outlined in the Health Insurance Portability and Accountability Act (HIPAA) in the United States, and how they apply to digital interactions. Stay informed about licensure requirements for providing care across state lines or in different countries, as this can directly affect your telehealth practice.

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Prof. André L. Pereira

Healthcare.ai Management Professor & Chief ??????
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Privacy is a fundamental requirement for telehealth services, ensuring that patients' sensitive health information is protected from unauthorized access, breaches, and misuse. In the context of Brazil, privacy in telehealth services must check the Lei Geral de Prote??o de Dados (LGPD), which is Brazil's General Data Protection Law. Enacted in 2018 and enforced from 2020, the LGPD is designed to regulate the processing of personal data, including health information, by individuals and organizations.

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3 Communication Skills

Effective communication is the cornerstone of nursing, and in telehealth, it's even more critical. Without the physical cues present in face-to-face interactions, you must hone your verbal and non-verbal communication skills to ensure patients feel heard and understood. Learn to convey empathy and provide clear instructions through a screen. This might mean speaking more slowly, enunciating clearly, and being extra vigilant in interpreting patient responses.

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4 Clinical Assessment

Conducting clinical assessments via telehealth requires a different approach compared to traditional in-person visits. You'll need to rely heavily on patient self-reporting and be adept at guiding patients through self-examination techniques. Developing a keen eye for visual cues on camera and becoming proficient at asking the right questions to elicit necessary information are key skills that will enhance your ability to assess patients remotely.

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5 Patient Education

Patient education is an integral part of telehealth nursing. You must be able to teach patients how to use telehealth technologies, understand their health conditions, and manage their care at home. This often involves creating or utilizing educational materials designed for online consumption and being able to explain complex health concepts in a way that is accessible and understandable for patients of all backgrounds and technological proficiencies.

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José Cruz de Jesús

Business Partner
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La educación del paciente desempe?a un papel fundamental. Aquí están algunas consideraciones clave: Acceso a Información Personalizada: La telesalud permite a los pacientes acceder a información específica sobre su condición de salud, tratamientos y cuidados desde la comodidad de su hogar. Los portales de pacientes, aplicaciones móviles y plataformas de telesalud brindan recursos educativos adaptados a las necesidades individuales. Empoderamiento del Paciente: La educación en telesalud capacita a los pacientes para comprender mejor su enfermedad, opciones de tratamiento y autocuidado. Los videos explicativos, infografías y materiales interactivos fomentan la toma de decisiones informadas.

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Prof. André L. Pereira

Healthcare.ai Management Professor & Chief ??????
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Is important to obtain informed consent from individuals before processing their personal data. The patients must be fully informed about how their data will be used, stored, and shared. This transparency helps in building trust and ensures that patients are aware of their rights regarding their health information.

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6 Professional Development

Lastly, continuous professional development is vital for keeping up with the evolving field of telehealth. Seek out additional certifications or training in telehealth to broaden your knowledge base. Join professional nursing organizations that offer resources and networking opportunities in telehealth. Staying current with the latest trends and best practices will not only enhance your skill set but also ensure you are providing the highest quality of care in this modern healthcare environment.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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José Cruz de Jesús

Business Partner
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Algunas consideraciones clave: 1. Acceso a la Asistencia Sanitaria: o La telemedicina se ha convertido en una herramienta crucial para hacer más accesible la atención sanitaria, especialmente en zonas desatendidas y remotas. o Los pacientes pueden acceder a los servicios sanitarios desde la comodidad de su hogar sin necesidad de desplazarse. 2. Comodidad para los Pacientes: o El uso de plataformas de telesalud ofrece comodidad a los pacientes al permitirles acceder a la atención desde casa. o Esto es especialmente beneficioso para personas con dificultades de movilidad o que viven en áreas alejadas.

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Prof. André L. Pereira

Healthcare.ai Management Professor & Chief ??????
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Telehealth involves the electronic transmission of health data, making it essential to safeguard patient information from unauthorized access. So, personal data, especially sensitive data like health information, must be processed with a high level of confidentiality. This ensures that patients can trust telehealth providers with their private information.

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Here's how you can ready yourself for the rising need for telehealth services.

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1 Embrace Technology

2 Legal Considerations

3 Communication Skills

4 Clinical Assessment

5 Patient Education

6 Professional Development

7 Here’s what else to consider

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