Here's how you can navigate and resolve complex problems as a community outreach professional.

Lo primero es conocer a la comunidad, investiga, realiza entrevistas, implementa cuestionarios, con empatía trata de indagar lo que realmente necesitan, la problemática con miras a lograr la autonomía y eficiencia en el servicio a ofrecer.

As a community outreach professional who is also your organization's representative, it is important to consider investing resources (non-monetary or monetary) in exchange for community knowledge and experiences in this initial research phase. It showcases you and your organization’s intent, values community expertise, and creates a balance dynamic for future collaboration.

Empathy is crucial in this process. Taking the time to walk in the shoes of those affected fosters genuine connections and trust. Creating a safe space for open dialogue allows community members to share their stories and concerns without fear of judgment. Additionally, collaboration with local leaders and organizations can provide invaluable insights and resources. Tailoring solutions that respect cultural nuances and incorporate local wisdom ensures they are sustainable and embraced by the community. When solutions are co-created with the community, they are more likely to be impactful and enduring.

Some suggestions on resolving complex problems: 1. Talk and empathize. Complex problems often have many nuances that can only be fully understood if you can empathize with each perspective. 2. Determine the goal before the process. Someone with a complex problems will often jump to a solution, while others involved will do the same. It's like two farmers arguing over whether to use a horse or a tractor to plow a field, instead of agreeing on how much land needs plowed and when. It's easier to determine process when you agree what the destination looks like. 3. The myth of "best practices." The more complex a problem is, the less likely that solution will work in other markets.

Identify a problem in your community that you would like to try and solve. Then as a group or individually look into what has been done to solve the problem to see what worked and what did not. Then write a proposal with your solution explaining how the problem would be solved.

Al construir relaciones aportas al apoderamiento, soluciones, desarrollar redes de apoyo, líderes, estar al tanto de las necesidades, ser diligentes en el servicio.

El estar constantemente evaluando los procesos ayuda a mejorar los mismos y lograr mayor alcance en los servicios ofrecidos. Hay que implementar estrategias efectivas de planificación.

Navigating and resolving complex problems requires an understanding of the skills and strengths of your team and the ability to establish trust and confidence. Including your team in the process of resolving complex problems can support effective resolution if you know how to utilize their skills and strengths. The trust and confidence you’ve established within your team and the community, will allow you to generate and support ideas and solutions collaboratively with and for those involved.