Here's how you can navigate public criticism on social media.

In the start everybody care , but once you get know the online world have how sometime it could be manipulated and wont think the same like you did before, so don't give a living truck about these things

One of the signs that you're starting to "make it" in social media is when people start disagreeing with what you post. Because it means your posts are starting to reach beyond your little bubble of those closest to you. So don't panic when people don't all agree with you anymore. Keep going.

Nowadays, people use social media to escape their reality, find confidence, express their voices, and become whoever they want. Sometimes, they use it to let off steam, leading to impulsive reactions. Additionally, more users are commenting on posts to provoke reactions by saying something controversial or opposing the post itself. In such situations, responding with kindness can be effective, also if you have built a good community around your brand said community will defend you. Most importantly, don't take it personally. There is more good than bad on social media its just that the bad are really loud and vocal about it.

Surprisingly, not all criticism is equal. Some feedback can be incredibly useful, while others are just noise. When analyzing social media feedback, remember to spot and eliminate outliers. Assess the intent behind each comment. Is it meant to help you grow or just provoke? This helps you decide whether to engage, make changes, or simply move on.

If someone is using harsh word in person or online never try to do the same , TRUST ME you will feel dumb after you try to act just them , take a deep breath and reply with an answer which will stop the convo and embarrass the other person for what tone he used

Responding wisely to public criticism is key to maintaining customer loyalty. Begin by acknowledging the person's viewpoint and thanking them for their feedback. If the criticism is constructive, take it seriously and explain your perspective politely. Provide context and move the conversation offline for personal issues. Assess their history with you to resolve issues effectively and show you value their feedback and business.

Start by listening to understand the core issue and respond with empathy, acknowledging the critic's feelings. If the feedback is valid, offer a sincere apology and outline steps you're taking to address the issue. For disagreements, share your viewpoint respectfully and back it up with facts, inviting further dialogue. Keep the tone calm and professional to avoid escalating tensions. If the matter is complex or sensitive, suggest moving the conversation to a private channel to resolve it more effectively.

Look for an opportunity to teach. Rather than trying to convert a critic to your perspective, use the comment as an opportunity to educate those who might read it about an alternate perspective.

You need to understand the core issue of the review. Sometimes, competitors post negative reviews to make you look bad. However, you can win by maintaining a positive and calm approach, turning the situation to your advantage. Keep your tone calm and professional to avoid escalating tensions.

Philosophical tips Self-examination: maieutics Socrates, one of the founders of Western philosophy, was known for his method of questioning, maieutics. He used questions to get his interlocutors to question their own beliefs and achieve a better understanding of themselves and the world around them. Criticism, in the mind of Socrates, is a tool for self-examination and personal growth. By accepting constructive criticism and considering it thoughtfully, we can identify our weaknesses and areas for improvement.

Public criticism, while uncomfortable, can offer valuable insights. Before diving into responses, take a moment to detach and assess the situation. Is the criticism constructive or purely negative? If the criticism sparks a productive discussion, engage thoughtfully. Acknowledge the criticism and explain your perspective, but avoid getting defensive. Aim for a mutual understanding and showcase your willingness to listen and learn.

Assessing criticism requires a lot of Maturity and detachment from self. When you detach yourself/your work, you see what the critic is trying to say. You can analyse the criticism better with this tip. Take it as a feedback for your growth and nothing else. Move on after closing this chapter, and focus on being the better you!

Tips for breathing: Dichotomy of control Act with discernment and avoid impulsive reactions: Before responding to a negative comment or abusive behavior, take a moment to think. Do not react out of anger or emotion. Apply the Stoic principle of the “dichotomy of control”: distinguish what you can control (your thoughts, your actions) and what you cannot control (the words and actions of others). Focus your efforts on what you can positively influence. If you encounter hateful, repeated comments or harassment, do not hesitate to block the user or report the behavior to the platform. Your mental health and emotional well-being are priorities. Protect your online space by limiting your exposure to negative interactions.

It's okay to establish boundaries on social media. Social media platforms allow you to control what you see. Utilize features like muting keywords, blocking negative users, and following positive and informative accounts. By curating your feed, you can minimize exposure to negativity and focus on content that inspires and motivates you.

Who is never wrong? Confucius, an influential Chinese philosopher, advocated the importance of lifelong learning and an open mind. He said: “Those who never doubt never progress.” Reviews can be valuable learning opportunities. By viewing it as constructive feedback rather than personal attacks, we can identify our weaknesses and improve our skills. Mistakes and failures are an integral part of the learning process. By embracing this perspective, we can develop the resilience to overcome negative criticism and continue moving toward our goals, learning from each experience.

After addressing the criticism, it’s important to move forward constructively. Use the feedback as an opportunity to learn and grow. Implement any necessary changes and communicate these improvements to your audience. By showing that you’re responsive and proactive, you can rebuild trust and reinforce your reputation.

Sometimes, the best response is to shift the focus. Share positive news, post inspiring content, or engage with supportive comments. This drowns out negativity and showcases the value you bring.

Sometimes a crisis isn’t always a crisis. Personal criticism always feels worse because it’s… well… personal. Take a moment to stop back and evaluate whether it’s a one-off comment from a troll that likely won’t ignite further commentary, or if it’s a trending theme that needs to be addressed. Honestly, the same goes for brands. Take a deep breath, look at the numbers and potential to actually cause an issue, and THEN decide if you need to respond or take action.

My posts are filled with feedback comments. I usually positively respond to them and move on. When you respect the audience, the audience respects you. When the audience disrespects you, you should set boundaries and not entertain the same. I block people left, right and centre. It makes my mental health better :)