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Here's how you can navigate the pitfalls of giving feedback in the gaming industry.

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Navigating feedback in the gaming industry can be as intricate as the games themselves. Whether you're a developer, a player, or a critic, your insights can significantly influence a game's development and reception. However, providing constructive criticism without offending creators or dismissing players' experiences is a delicate balance. This article will guide you through the nuances of giving feedback in the gaming industry, ensuring your voice is heard and respected, while also fostering a positive and productive dialogue.

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1 Understand Context

Understanding the context of the game and the developer's intentions is crucial before giving feedback. If you're evaluating an indie game made by a small team, your expectations should differ from those for a blockbuster title from a major studio. Familiarize yourself with the game's genre, target audience, and the resources available to the developers. This knowledge will help you tailor your feedback to be relevant and empathetic, acknowledging the constraints and ambitions that shaped the game.

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Thomas Stantan

??本地化（复杂翻译??简洁、顺畅、地道） | 人力资源（匹配顶尖人才与最佳雇主） | ??国际经验 | 腾讯和网易游戏经历 | 让我们传播更多笑容??
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Customize your feedback to be specific, actionable, and appropriate for the current stage of development. Be aware of individual roles and contributions in order to provide constructive and respectful feedback. Use examples to illustrate your points and propose solutions or alternatives. Encourage an open dialogue in which team members can share their perspectives. Understanding the context allows you to provide feedback that is constructive, effective, and conducive to a positive work environment.

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Maria Pentinen

Publishing&Regional relations and Co-Lead of Rainbow Rioters EMEA+ at Riot Games
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Ensure you stick to your discipline, craft, and subject matter expertise. By focusing on your specific area of knowledge, you can provide the most valuable and actionable feedback. For instance, a designer might concentrate on user experience and interface elements, while a programmer might focus on performance and technical issues. While social media can be a useful tool for tracking player sentiment, it's important not to let it overly influence your judgement when testing games. Remember, you can still advocate for players and bring their perspectives into your feedback without being swayed by the sometimes volatile opinions found online.

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Dylan Lavis

Driving Growth in Tech & Gaming | Business Development Leader | Certified Forbes.Jobs Executive Recruiter | Women in Games Ambassador | IGDA Member
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Each game project is a unique journey. Customize your feedback to match the game’s stage of development. Early prototypes require different insights than polished releases. Consider the game’s genre and target audience. A mobile puzzle game serves a different purpose than a sprawling RPG. Understand who they’re the game creating for, and try to understand from that context a bit.

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2 Be Specific

When giving feedback, specificity is key. General comments like "the game is boring" or "the controls are bad" don't provide actionable insights. Instead, pinpoint what aspect of the gameplay is dull or which controls feel unresponsive. By articulating specific issues, you enable developers to understand your perspective and identify potential improvements. This approach not only enhances the quality of your feedback but also demonstrates a thoughtful engagement with the game.

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Thomas Stantan

??本地化（复杂翻译??简洁、顺畅、地道） | 人力资源（匹配顶尖人才与最佳雇主） | ??国际经验 | 腾讯和网易游戏经历 | 让我们传播更多笑容??
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Clearly identify the problem or area for improvement, using concrete examples rather than vague statements. Instead of saying "the level design needs work," specify which aspect requires improvement, such as "the third level feels too linear and lacks challenge." Make actionable suggestions to address the problem and explain the reasoning behind your feedback. This approach enables recipients to understand exactly what needs to change and how to improve, resulting in more effective communication and productive outcomes.

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Maria Pentinen

Publishing&Regional relations and Co-Lead of Rainbow Rioters EMEA+ at Riot Games
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It's important to be honest and operate with facts when pointing out issues. Clear and factual feedback helps developers address real problems rather than subjective opinions. If you encounter a bug or an issue, make sure to explain how you encountered it so teams can replicate it. This level of detail is crucial for troubleshooting and resolving problems effectively. When providing feedback on gameplay, give context on where your opinion is coming from. Are you drawing on your experience as a seasoned gamer, a specific genre enthusiast, or a newcomer to this type of game? This context helps developers understand your perspective and the basis of your feedback, making it more actionable and relevant.

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3 Positive Framing

The way you frame your feedback can significantly impact how it's received. Focus on positive framing even when pointing out flaws. For example, instead of saying "the character design is unoriginal," try "exploring more unique character designs could enhance the game's appeal." This positive spin encourages creators by suggesting potential rather than just criticizing their work. It's about fostering a constructive conversation that leads to better game development outcomes.

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4 Constructive Tone

Your tone can make or break the effectiveness of your feedback. A confrontational or dismissive tone can lead to defensiveness, while a respectful and constructive tone opens up dialogue. Use language that suggests collaboration and improvement rather than blame. Remember, the goal is to help improve the game, not to prove someone wrong. By maintaining a supportive tone, you're more likely to be heard and appreciated by those on the receiving end of your feedback.

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5 Offer Solutions

While identifying problems is a vital part of feedback, offering solutions is equally important. If you've noticed a recurring bug or a narrative inconsistency, suggest ways it might be resolved. Perhaps a patch could fix the technical issue, or a story adjustment could clarify the plot. By providing potential solutions, you're not just critiquing but also contributing to the game's development process, which can be incredibly valuable for creators.

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6 Follow Up

Lastly, follow-up can be as important as the initial feedback. If you've made a significant critique and later notice improvements, acknowledge them. This not only reinforces positive changes but also builds a rapport with developers. They'll see that you're invested in the game's success and that your feedback comes from a place of support. Engaging in this ongoing dialogue can lead to better games and a stronger gaming community.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate the pitfalls of giving feedback in the gaming industry.

1

2

3

4

5

6

7

1 Understand Context

2 Be Specific

3 Positive Framing

4 Constructive Tone

5 Offer Solutions

6 Follow Up

7 Here’s what else to consider

Gaming Industry

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Here's how you can navigate the pitfalls of giving feedback in the gaming industry.

1

2

3

4

5

6

7

1 Understand Context

2 Be Specific

3 Positive Framing

4 Constructive Tone

5 Offer Solutions

6 Follow Up

7 Here’s what else to consider

Gaming Industry

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