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Here's how you can navigate feedback that you disagree with.

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Receiving feedback that doesn't align with your perspective can be challenging. It's a common scenario in professional environments, and how you handle it can significantly impact your growth and relationships at work. Interpersonal communication is key in these situations. Rather than viewing feedback as criticism, consider it an opportunity to understand different viewpoints and improve your performance. By approaching feedback with an open mind, you can engage in constructive conversations that enhance your skills and workplace dynamics.

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Pratik Rathod

??? 188x LinkedIn Top Voice??| Founder @ LTTRBX TECHNOLABS | Building Innovative Tech Solutions
Vadim Deylgat

Senior Solution Analyst & Trainer with Colruyt Group
Jonathan Titus

Audio Engineer, Music Producer, Educator, Gen AI Enthusiast Marketing Strategist, Project Manager, Digital Marketer and…

1 Listen First

Active listening is crucial when dealing with feedback you disagree with. Resist the urge to interrupt or defend yourself immediately. Instead, give the other person your full attention, nodding and making eye contact to show you're engaged. By listening carefully, you may discover valid points within the feedback that you hadn't considered before. This doesn't mean you have to accept everything being said, but it allows you to understand the other person's perspective and prepares you for a more informed discussion.

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Pratik Rathod

??? 188x LinkedIn Top Voice??| Founder @ LTTRBX TECHNOLABS | Building Innovative Tech Solutions
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When receiving feedback that you disagree with, the first step is to listen attentively. Allow the person to fully express their thoughts without interruption. This shows respect for their perspective and ensures you understand their concerns completely. Listening first can also reveal the underlying reasons for their feedback, which may help you address the issue more effectively.

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Jonathan Titus

Audio Engineer, Music Producer, Educator, Gen AI Enthusiast Marketing Strategist, Project Manager, Digital Marketer and Analyst Avid Certified, Google Certified, Meta Certified
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EGO is the killer of any feedback situation. Learn to be self-aware and know that the person across from you may know something you don't. People need to be heard, including yourself. So be the first person to listen, and repeat what you have heard to them and check if what you have heard is correct and this also enables them to know that they have been heard.

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2 Stay Calm

Maintaining composure is essential when navigating through disagreeable feedback. Your emotional response can either escalate or defuse the situation. Take deep breaths and remind yourself that feedback is not a personal attack but a chance for improvement. Staying calm helps you think clearly and communicate effectively, ensuring that the conversation remains productive. Remember, the goal is to reach a mutual understanding, not to win an argument.

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Pratik Rathod

??? 188x LinkedIn Top Voice??| Founder @ LTTRBX TECHNOLABS | Building Innovative Tech Solutions
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It's crucial to remain calm when receiving feedback, especially if you disagree with it. Responding emotionally can escalate the situation and make it harder to have a constructive conversation. Take a deep breath and focus on maintaining a composed demeanor. This helps you think clearly and respond thoughtfully rather than react impulsively.

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3 Clarify Points

Once you've listened, seek clarification on points that are unclear or seem unfounded. Ask specific questions to delve deeper into the feedback provided. This shows that you're taking the feedback seriously and are willing to engage in dialogue. Clarifying not only helps you grasp the full picture but also gives the feedback giver a chance to reflect on their comments, which might lead to a more nuanced understanding on both sides.

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Pratik Rathod

??? 188x LinkedIn Top Voice??| Founder @ LTTRBX TECHNOLABS | Building Innovative Tech Solutions
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After listening and staying calm, the next step is to clarify the points being made. Ask questions to ensure you fully understand the feedback. Phrases like "Can you elaborate on that?" or "Could you give me an example?" can be helpful. Clarifying points helps avoid misunderstandings and demonstrates that you are genuinely interested in addressing the feedback constructively.

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4 Share Perspective

After understanding the feedback, it's your turn to share your perspective respectfully. Explain your thought process and actions without sounding defensive. Use "I understand" to acknowledge the other person's point of view before presenting your own. This can open a two-way street of communication where both parties feel heard and respected, which is vital for a constructive outcome.

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5 Seek Solutions

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Vadim Deylgat

Senior Solution Analyst & Trainer with Colruyt Group
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Do NOT use the phrase "I can't..." followed by whatever the other person asks you to do differently. Instead say "I can..." followed by what you could do which you feel would be an answer or solution to their feedback. Offer solutions or compromises, but don't block their feedback.

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6 Follow Up

Finally, ensure to follow up on the conversation. Whether it's to check in on progress or to continue the dialogue, following up demonstrates that you value the feedback and the relationship. It also provides an opportunity to clarify any misunderstandings that may have lingered after the initial discussion and to reinforce any agreements made.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jonathan Titus

Audio Engineer, Music Producer, Educator, Gen AI Enthusiast Marketing Strategist, Project Manager, Digital Marketer and Analyst Avid Certified, Google Certified, Meta Certified
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Assertiveness is key. Understand your rights/needs and be open to understanding theirs. Find the middle ground. Compromise shouldn't sound negative anymore but positive. Learn to be empathetic. Effective communication is definitely linked to how mature and self-aware the person communicating and receiving the communication are. THere will always be noise and distractions in the message, learn to navigate that and repeat till the message is sent.

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Here's how you can navigate feedback that you disagree with.

1

2

3

4

5

6

7

1 Listen First

2 Stay Calm

3 Clarify Points

4 Share Perspective

5 Seek Solutions

6 Follow Up

7 Here’s what else to consider

Interpersonal Communication

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Here's how you can navigate feedback that you disagree with.

1

2

3

4

5

6

7

1 Listen First

2 Stay Calm

3 Clarify Points

4 Share Perspective

5 Seek Solutions

6 Follow Up

7 Here’s what else to consider

Interpersonal Communication

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感谢您的反馈

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