Here's how you can navigate conflicts with external stakeholders in a non-profit setting.

While working at a non-profit, I resolved a conflict with an external stakeholder by building trust through empathy and fairness. I listened to their concerns, acknowledged their feelings, and remained impartial. I ensured that my actions aligned with my promises, which built credibility. By staying open to feedback and making adjustments, we resolved the conflict and strengthened our relationship.

The key to resolving conflicts lies in effective communication. It is important for managers to promote open and transparent communication, creating an environment where stakeholders can freely express their concerns and perspectives. The timely and clear exchange of information can help prevent misunderstandings and cultivate trust.

Une chose qui m'a été utile et continue de l'être est la suivante: "Ne jamais compliquer les choses simples mais de toujours simplifier les choses compliquées dans le but de renforcer la cohésion sociale".

Finding common ground in shared values, goals and outcomes will help in aligning different perspectives and finding mutually agreeable solutions. Conflict is sometimes unavoidable, but if you encourage stakeholders to contribute with ideas and solutions, it will provide a sense of ownership and commitment to the resolution.

First and foremost, we must focus on identifying the root causes of the conflict. Conflicts are likely to escalate when there is a lack of honesty, trust, or transparency. These three elements can be maintained through proper communication, regular feedback, and continuous updates with stakeholders

Tabling the root cause of conflicts is key to reaching to peaceful resolution. Stakeholders at most do not listen from the parties involved in the conflict. Root causes of the conflicts should be examined carefully and parties advised accordingly. The parties should be willing to lose to the other in order to attain lasting peace.The win win notion often ends in adjourning of talks. One party should be wling to lose in order to bring peace . .

GEHEN SIE EINEN SCHRITT ZURüCK Seien Sie sich dessen bewusst, dass es einen Zeitpunkt gab, an dem die Zusammenarbeit reibungslos verlief. Gehen Sie mental zu diesem Punkt zurück – zu dem Moment, als noch alles stimmte. Dort finden Sie die bewusste oder unterbewusste Motivation Ihres Gegenübers, weshalb er oder sie mit Freude bereit war, den gemeinsamen Weg mit Ihnen zu gehen. Indem Sie an diese Motivation anknüpfen, schaffen Sie eine konkrete M?glichkeit, die Beziehung wieder zu st?rken und in eine positive Richtung zu lenken. Dies kann entscheidend sein, um das Vertrauen wiederherzustellen und den Konflikt kooperativ zu l?sen.

One thing I have found essential when you believe there may be an unresolved conflict with external stakeholders is to practice active listening. Meet them where they are, how they wish to be met. I have found that these honest conversations where stakeholders really felt heard have often led to a new level of trust to be formed. In fact, some rather disgruntled stakeholders have become more engaged in missions after they felt like they’ve had the opportunity to share their difference in perspective and were really listened to. Even when the conflict may not be easily resolved, an authentic outreach to learn stakeholder feedback will often contain the sting of the original conflict.

établir des rapports solides avec les parties prenantes d'une ONG est essentiel pour assurer la coopération, la confiance et la réussite des initiatives. En cas de conflits il faut faut appliquer : ? Mécanismes de résolution : Mettez en place des mécanismes pour résoudre rapidement et efficacement les conflits ou les divergences entre les parties prenantes. ? Dialogue continu : Favorisez un dialogue continu et ouvert pour identifier et traiter les problèmes potentiels avant qu’ils ne s’aggravent. En suivant ces étapes, une ONG peut établir des rapports solides et mutuellement bénéfiques avec ses parties prenantes, favorisant ainsi une meilleure coopération et un succès à long terme.

Highlight the expertise of your team: As developers or service providers, your organisation was chosen by the stakeholder due to the qualities of your outputs. Bearing that in mind, and additional KPIs such as customer satisfaction rate, reduced failure rate etc. of your team which undermines your success, the stakeholders will be much more likely to provide trust into the suggestions of your team.

ES IST EINFACHER, ALS MAN GLAUBT Offene Kommunikation ist das A und O, um sicherzustellen, dass Ihre Worte authentisch und glaubwürdig wirken. Sie bedeutet auch, keine versteckten Absichten zu verfolgen – seien Sie einfach ehrlich, denn es geht um eine gemeinsame Sache. Besonders wichtig ist es, Ihre Gefühle offen einzubringen, auch die unangenehmen wie Zweifel, Unsicherheiten oder Sorgen. Mein pers?nlicher Tipp: Verwenden Sie Ich-Botschaften, um Ihre Perspektive klar darzulegen, ohne dass sich Ihr Gegenüber angegriffen fühlt. Diese Herangehensweise f?rdert nicht nur das gegenseitige Verst?ndnis, sondern st?rkt auch die Vertrauensbasis für eine erfolgreiche Konfliktl?sung.

If what the conflict bearers express makes sense, allow them to continue open discourses. Open forum style could be helpful. If consistently rational, perhaps invite them to a board meeting. Their input contributions might be adapted or adopted - albeit with revisions.

Exactly, well put. This would be the formula for navigating conflict and with the other supporting topics you can have a successful outcome.

La communication ouverte est un élément clé pour prévenir et résoudre les conflits au sein d'une ONG. En encourageant un dialogue honnête et transparent, elle permet de créer un environnement où les problèmes peuvent être abordés rapidement avant qu'ils ne dégénèrent. Voici comment instaurer et maintenir une communication ouverte pour une gestion efficace des conflits : Créer une culture de transparence Mettre en place des canaux de communication efficaces écoute active Médiation proactive établir des règles de conduite pour les discussions Faciliter des discussions ouvertes et inclusives Suivi des discussions et des décisions Formation à la communication évaluer régulièrement les processus de communication

I like to start with a little informal sharing about what brought everyone here. It's usually not too hard to identify common and overlapping themes. A helpful way to illustrate these is with a Venn diagram, drawn easily on a chalk board or flip chart, with a labeled circle for each issue, and circles overlapping where themes connect. Pretty quickly, you can usually identify an area where all the circles connect. Then I point to the various circles and say, "We each share some of these concerns, and some of them we don't. What's important," pointing to the center of the diagram, "Is that we all agree about this. Let's figure out how we can use our diverse backgrounds and experiences to help us all make progress on what we all share."

There will not always be common ground in resolving conflicts. Sometimes you have to weight the perspectives from the opposition and make the best choice for a productive outcome.

Chercher un terrain d’entente lors de la gestion d'un conflit au sein d'une ONG implique de trouver des solutions mutuellement acceptables pour toutes les parties impliquées. Cette approche permet de transformer un conflit en une opportunité de collaboration et de renforcement des relations.

Build on common interests. Foster collaboration. Brainstorm strategies to meet identified interests. Build bridges between participants. Encourage buy-in by asking participants to agree to particular actions. Confirm and record agreements.

The last paragraph is the main focus to any conflict resolution. I'm Jahi Ali-Bey and I approve this Msg. Leave your comments on my post.

It's crucial to approach conflicts with a collaborative mindset. Brainstorming sessions are an excellent way for collective problem-solving and innovation. Solutions often emerge from the most unexpected ideas when diverse perspectives are valued and heard. It's important to remember that the best solutions are not always the most obvious ones, and a willingness to think outside the box can lead to more effective and sustainable outcomes for all parties involved. Start with identifying the issues then the questions: who else in any industry has dealt with this type of problem. How was it resolved? What steps of communication were implemented? What opportunities and areas of improvements does this present? Let the ideas flow for solutions.

Consider whether proposed solutions address identified issues and concerns. Ask whether all issues have been addressed. Look for ways to evaluate proposed solutions. Confirm agreed-on actions and timelines. Consider the need for reports on actions taken, and how to follow-up. Evaluate and make course corrections.

La recherche de solutions dans la gestion des conflits au sein d'une ONG est une démarche cruciale pour maintenir une organisation efficace et un environnement de travail harmonieux. Et cela peut se faire par les méthode comme : La Médiation, Dialogue ouvert et communication constructive, Négociation collaborative, Formation et développement des compétences, Renforcement des procédures internes, Supervision et suivi des conflits, Ateliers de team-building

Saturday, August 17, 2024 From: Dr. Richard Francis Viktor Hogan Re: Manage External Conflicts with Stakeholders ?? Working with external stakeholders is essential for effective nonprofit management. You cannot run a thriving organization without collaborative partners, period. Examples of stakeholders include funders, state & local governments, other nonprofits, and business connections. However, managing relationships with these stakeholders can sometimes lead to conflict. ?? Please refer to my “Post”. ?? Let’s explore some strategies for navigating conflicts in a non-profit setting: — Understand Conflict Drivers: — Practical Strategies: ? Open Communication: ? Collaborative Problem-Solving: ? Mediation: ? Win-Win Solutions: -30-

It's important to enter into letters of agreement before starting a partnership. This saves many problems later by preventative medicine.

I have found that mutually agreed upon expectations solves about 98% of future and unforeseen challenges. The experience of preplanning requires thoughtful discussion that allows familiarity with partners and opens a permanent line of trusted communication when done properly. To set up an MOU or a contract will also provide public transparency when possible and if your agency is public, it provides rapid information that typically satisfies the requested RTK - Right to Know. A concern in implementing such a contract is that there are those that believe they aren’t necessary or a waste of time as they are not wanting to share the arrangement or that they don’t want associations made between themselves and the other entity. It is a must

EIN KOMPASS MIT SINN Wenn das Fundament für eine vertrauensvolle Zusammenarbeit neu gelegt wurde, ist es entscheidend, konkret festzulegen, wann und wie Sie gemeinsam überprüfen wollen, ob die Vereinbarungen funktionieren oder nachjustiert werden müssen. Stellen Sie sich zu Beginn Fragen wie: ?Woran merke ich, dass es passt?“ und ?Was muss geschehen, damit es passt?“ Halten Sie die Antworten schriftlich fest. Diese dienen Ihnen als wertvoller Kompass, um nach der Konfliktkl?rung wieder zielgerichtet voranschreiten zu k?nnen. Regelm??ige überprüfungen sorgen dafür, dass alle Beteiligten auf Kurs bleiben und eventuelle Anpassungen rechtzeitig vorgenommen werden k?nnen.