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Last updated on 2024年7月3日

Here's how you can navigate challenges and setbacks in your mid-career as a Business Relationship Manager.

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Navigating mid-career challenges as a Business Relationship Manager (BRM) can be daunting. You've likely established a solid foundation, but now you're facing a complex landscape of evolving business needs, shifting market trends, and perhaps even internal politics that can hinder progress. Remember, setbacks are not the end of your journey; they're simply obstacles to overcome. By leveraging your experience, adapting to change, and maintaining strong relationships, you can turn these challenges into opportunities for growth and further success. Keep in mind that resilience, strategic thinking, and effective communication are your greatest assets in overcoming hurdles and advancing your career.

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Lok Mishra

Transformative banking leader, UK Bank CEO (SMF 1), Freeman of the City of London, Board Non Executive Director, FICCI…

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Elizabeth Ademosu

Head of HNI Customer Success Manager | Customer Relationship Management Expert
Sheri Lilley, CBRM, CSPO, CSM

Senior Manager @ Stryker | Certified Business Relationship Manager | Certified Product Owner | Certified ScrumMaster

1 Embrace Change

In the dynamic field of Business Relationship Management, change is inevitable. As a mid-career professional, you may find yourself confronting new technologies, business models, or market demands. Embrace these changes by staying informed and flexible. Seek out training and professional development opportunities to keep your skills sharp and relevant. By fostering a mindset of continuous learning, you not only adapt to change but can also anticipate and influence future trends, keeping you one step ahead in your career.

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Lok Mishra

Transformative banking leader, UK Bank CEO (SMF 1), Freeman of the City of London, Board Non Executive Director, FICCI UK Board member, Corporate / Real Estate & Trade Finance, digital banking and fintechs enthusiast
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There is no doubt that one can bounce back from such setbacks from relearning and rebooting oneself. But equally one should assess whether sales is the right role for them - do they really enjoy connecting with customers. I have seen some of them get attracted by the perceived charm of a sales role, while they can excel in other areas. An organisation needs all kind of skil set and one should not shy away from looking at opportunities in other function. In fact a job rotation gives much better learning

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Elizabeth Ademosu

Head of HNI Customer Success Manager | Customer Relationship Management Expert
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Continuous Learning and Skill Development Stay Updated: Regularly update your knowledge about industry trends, technological advancements, and best practices. This can involve attending workshops and webinars and enrolling in relevant courses.

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Moeed Ali

Strategic Head of Sales and Marketing | Fueling B2B Success | Igniting Growth and Expanding Market Reach | Insightful Business Analyst | X - Adidas
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As a seasoned Business Relationship Manager, I've encountered my fair share of challenges and setbacks mid-career. From navigating organizational changes to managing stakeholder expectations, I've learned that resilience and adaptability are key. In my experience, it's essential to stay focused on long-term goals, seek guidance from mentors, and prioritize continuous learning and skill-building. By doing so, I've been able to turn obstacles into opportunities, strengthen my professional network, and emerge stronger and more effective in my role.

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Majdi Al Naser PMP?

Enterprise Sector Sales Lead driving strategic sales growth at HP
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Navigating mid-career challenges as a Business Relationship Manager involves resilience and adaptability. Embrace setbacks as learning opportunities; they refine your skills and strengthen your resolve. Stay connected with mentors and peers for support and advice. Focus on continuous learning to keep your skills sharp and relevant. Remember, every challenge faced and overcome adds depth to your expertise and value. Keep a positive outlook, celebrate small wins, and maintain a healthy work-life balance to stay motivated and engaged. Your journey is a testament to your growth and perseverance.

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Millicent Okumu

Leadership|Branch Management|Relationship Management|Investment advisor|Credit analyst, Client experience
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One thing i have found useful is to be ready to unlearn as you contionusly learn new skills to propel your career, be agile and have a futuristic outlook.

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2 Build Resilience

Resilience is critical for weathering the storms of a mid-career. When faced with setbacks, it's essential to maintain a positive outlook and learn from the experience. Reflect on what went wrong and how you can prevent similar issues in the future. This reflection process strengthens your problem-solving skills and equips you with the fortitude to tackle future challenges. Remember, resilience is not about avoiding failure; it's about bouncing back stronger.

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Bright Ayite Ajavon

International Trade Finance & Banking Specialist | Moody’s Commercial Banking Mastery certified| Credit Risk Underwriting & Analysis | Risk & Banking Operations
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Do not let setbacks discourage you. Take it as a blip and get back on the horse a better professional with new perspectives as a result of the said setback

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Raquel Queiroz

Gerente de Relacionamento B2B
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A resiliência se constrói com o tempo, ser resiliente é uma habilidade que se busca muito no mercado ultimamente, um profissional com essa qualidade é respeitado, pois ele tem uma experiência de baixa mas ele logo se levanta forte e com mais sabedoria. Nunca desista em seu primeiro n?o ou queda, isso te fará mais forte e sobre tudo mais sábio, caiu? Levanta e segue, mesmo que esteja doendo no caminho.

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3 Enhance Networks

A robust professional network is invaluable for a Business Relationship Manager, especially during challenging times. Invest time in nurturing relationships with peers, mentors, and industry professionals. These connections can provide support, advice, and potentially open doors to new opportunities. Networking should be an ongoing activity, not just a fallback plan during setbacks. The stronger your network, the more resources you have to draw upon when you need them most.

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Oliver Saiman

Co-Founder, Six Degrees
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A close and valuable network is built entirely on trust and reciprocity. It’s crucially important to get to know other professionals deeply, to enable you to refer them business as and when the opportunity arises. Approaching every interaction with a ‘how can I help you?’ mentality will be incredibly beneficial in the long run, and enable you to built trust more quickly.

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Bright Ayite Ajavon

International Trade Finance & Banking Specialist | Moody’s Commercial Banking Mastery certified| Credit Risk Underwriting & Analysis | Risk & Banking Operations
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Your network can always serve as a source of information in new trends and also encouragement for striving higher. Build a strong network and do no be just a taker but a giver as well.

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4 Communicate Effectively

Effective communication is the cornerstone of successful relationship management. In times of difficulty, clear and transparent communication with stakeholders can make a significant difference. Whether it's managing expectations or negotiating solutions, your ability to articulate issues and collaborate on finding resolutions is paramount. Practice active listening and empathy to fully understand the perspectives of others and to build trust in your professional relationships.

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Raquel Queiroz

Gerente de Relacionamento B2B
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A comunica??o é a base de qualquer área da vida, seja ela profissional ou pessoal, uma comunica??o clara e objetiva traz benefícios incalculáveis. Um bom gerente de relacionamento, sabe priorizar acima de tudo a comunica??o com as partes, pois é a maior ferramenta do seu dia a dia. Antes de comunicar fa?a um resumo do que precisa ser passado, seja um problema diagnosticado ou uma solu??o, em nosso dia corrido precisamos de objetividade, por isso, escute com aten??o, entenda fa?a um breve resumo em sua mente ou seu papel e repasse a parte interessada com clareza, isso fará com que você tenha uma comunica??o limpa e clara em seu dia a dia.

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5 Stay Strategic

As a mid-career Business Relationship Manager, it's important to think strategically about your role and contributions to the organization. Align your personal goals with the company's objectives and identify how you can drive value. This strategic approach not only helps navigate setbacks but also positions you as a forward-thinking leader. By demonstrating your commitment to the organization's success, you solidify your role as a key player in its future.

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6 Prioritize Self-Care

Finally, don't underestimate the importance of self-care. Managing stress and maintaining work-life balance are essential for long-term success. Take time to recharge and engage in activities outside of work that bring you joy and relaxation. This not only helps prevent burnout but also ensures that you bring your best self to your professional endeavors. A well-rounded life contributes to a well-rounded career.

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Raquel Queiroz

Gerente de Relacionamento B2B
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Aqui se aplica a t?o falada inteligência emocional, quando você conhece seus limites, seus sentimentos, sabe quando é hora de respirar. Para sua vida profissional andar bem você precisa estar com o seu emocional estabilizado, ser gerente de relacionamento é uma tarefa complexa, pois exige que você para escute, entenda, priorize e demande, isso gera um estresse no dia a dia pois tem que equilibrar sempre as partes, com isso, tire sempre um tempo para você e fa?a o que gosta, e estude o autoconhecimento, isso ajudará no seu equilíbrio diário.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Sheri Lilley, CBRM, CSPO, CSM

Senior Manager @ Stryker | Certified Business Relationship Manager | Certified Product Owner | Certified ScrumMaster
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I took the opportunity to focus my career on Business Relationship Management. I pursued training and certifications through the Business Relationship Management Institute. I began networking with successful BRMs and sought out mentors. That renewed focus helped bring purpose to my career search. I didn’t scattershot resumes at any remotely attractive IT job posting. I was intentional and could tell a compelling story of why I could exceed at the BRM job.

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Here's how you can navigate challenges and setbacks in your mid-career as a Business Relationship Manager.

1

2

3

4

5

6

7

1 Embrace Change

2 Build Resilience

3 Enhance Networks

4 Communicate Effectively

5 Stay Strategic

6 Prioritize Self-Care

7 Here’s what else to consider

Business Relationship Management

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Here's how you can navigate challenges and setbacks in your mid-career as a Business Relationship Manager.

1

2

3

4

5

6

7

1 Embrace Change

2 Build Resilience

3 Enhance Networks

4 Communicate Effectively

5 Stay Strategic

6 Prioritize Self-Care

7 Here’s what else to consider

Business Relationship Management

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