Here's how you can meet the rising demand for telehealth services as a healthcare manager.

One additional perspective would be to find a platform that is not only patient friendly but provider friendly. Zoom proved to be very useful as it could be deployed quickly and didn’t require much on either end in terms of hardware/system requirements. Given this example, the industry can always look to improve the user experience where the focus is on the patient/provider dynamic as opposed to technical savvy without over burdening providers and their support staff.

Telehealth can be beneficial to patients, especially those in rural settings who cannot afford to travel for appointments. In some cases patients can do a quick Telehealth with their doctors when they are on their way to work or during their lunch breaks.

First understand the needs of the patient panel(s) being serviced and their ability to access via telehealth platforms. Second, gain an understanding the willingness of the providers and supporting clinical staff to safely and efficiently integrate the technology required for telemedicine into their day to day practice. Too often I have seen workflows being disrupted by the implementation of telemedicine always to the detriment of safety and productivity. Ensure that the practice remains up to date on state and federal requirements, as well as those of your various payers. Finally, be forward looking as technology of all types, including that which supports telehealth. Chances are, by the time you implement, it is outdated.

A telessaúde tem um papel espetacular na acessibilidade ao cuidado. Quantos pacientes que n?o teriam acesso a um determinado recurso, poderia desfrutar dele por teleatendimento? Entender a fun??o da telessaúde, n?o como substitui??o, mas como complementa??o e diversifica??o do cuidado, pode tornar essa ferramenta ainda mais valiosa. Num país continental como o Brasil, utilizar deste recurso para dar acesso a um determinado grupo a um tipo de servi?o carente pode aprimorar o cuidado em saúde, tanto no sistema público, como suplementar.

There are so many patients that would benefit from telehealth. The cost to the patient and the time required to get to some appointments becomes overwhelming for those with many comorbitities. Additionally, many could do the telehealth appointment on their lunch break avoiding the need to take PTO and lose hours worth of work. In this economy telehealth is a great alternative when it is safe for the patient to substitute in-person appointments.

Ensure your team is equipped with the necessary skills and tools to deliver high-quality virtual care, staying up-to-date with industry advancements. ??

Proporcionar una infraestructura tecnológica sería lo ideal en una institución de salud. En mi Venezuela estos servicios de telesalud están implementándose en áreas privadas, con buena repuesta.

Referente a quest?o da atualiza??o tecnologica na telessaude, o gestor de saúde deve ficar atento à gest?o de fornecedores e terceiros, que venham a realizar os tratamentos de dados pessoais, pincipalmente aos sensíveis, devendo: selecionar fornecedores de servi?os de telessaúde que demonstrem compromisso com a seguran?a e a privacidade de dados; estabelecer contratos rigorosos e sempre monitorar o desempenho dos fornecedores em rela??o à seguran?a e à privacidade de dados.

La tecnología, la digitalización y los sistemas de telesalud han adquirido una gran relevancia que se verá incrementada enormemente en los próximos a?os. La inversión en una mayor seguridad de los sistemas digitales que permitan una mayor protección de datos o conexiones remotas más fiables son cruciales para implementar y dinamizar su uso por los profesionales de la salud permitiendo un trabajo más eficiente. En muchos casos se puede realizar un trabajo a distancia que permita un acceso rápido al usuario y en muchos casos una disminución de la carga laboral del especialista amparados siempre en la seguridad y fiabilidad de los sistemas en remoto.

In my opinion the advancement of tools and upgradation of softwares varies place to place. If we talk about the developing countries and specifically their remote areas, instead of going for a complex technology infrastructure the system should be simple, user friendly and accessible to all.

La implementación de este tipo de circuitos ha de ser progresiva facilitando el acceso a los profesionales de la salud y promoviendo su uso responsable y en situaciones en donde pueda realmente aportar beneficios. Estos sistemas de telesalud deben de ser intuitivos, fáciles de usar para pacientes y profesionales y con una integración de la información sencilla en el historial del paciente.

The staff managing a service should have a broad range of experience, but the technology should also be easy to use. The training of staff should be informed as part of the People and Process part of the journey. It should be clear that the intention is for the Telehealth service to complement other services and not necessarily replace them. It should be clear to staff and patients "Why Telehealth".

Capacity of the staff us directly proportional to the success of any activity implemented. Not only the direct staff members should be the part of trainings but also involving indirect support personnel in training can result in deeper engagement of the system in the society. For example by involving influencers and public health department staff will make this activity more effective and accessible then doing it privately on its own.

Aqui existem técnicas a serem usadas, como num atendimento presencial, para engajar , gerar confian?a e criar vínculo com o paciente, mesmo à distancia. Estas estratégias devem estar presentes no momento do onboarding dos profissionais e em educa??o continuada. Afinal de contas a comunica??o é o instrumento de trabalho do profissional da saúde.

O combinado n?o sai caro. Ao mesmo tempo que o profissional deve portar-se da mesma forma que um atendimento presencial, em termos de postura e vestimenta. é preciso ter regras aos pacientes, especialmente a um ambiente silencioso em que a troca de informa??es seja possível. Este momento deve ter a mesma liturgia do presencial, para que n?o se torne um videochat. Informar os usuários previamente faz toda a diferen?a.

This should be part of any implementation and the use of DCB0160 will ensure that any impacts are minimised, but also that staff and patients know what to do in defined situations, for example escalation at times of exacerbations.

Most Countries today are focusing on Universal Health Coverage and Primary Care in order to strengthen Preventive Care and Early Diagnosis. Healthcare Policy needs to be driven accordingly with a well structured Payor mechanism.

This is vital to ensure that the service providers are always up to date and adhere to local regulations. This mitigates any future risks and ensure patient privacy and confidentiality.

Es imprescincible el ajuste a la normativa y a los códigos deontológicos, tanto en lo referido a protección de datos como a la propia práctica clínica. En un entorno de proliferación y expansión de la telesalud, no hay mejor manera de destacar y de diferenciarse que la excelencia ética y una impecable práctica clínica.

Telemedicine should not be perceived or marketed as an alternative to a traditional doctor office visit. Rather, it should be promoted as an extension of existing services and emphasize ease of use and access.

I would definitely agree to what my friends have posted here that Telemedicine can't be an alternative for the out patient in person medical practice. It can be helpful to increase the quality patient care and helping the junior fellows and extension of the ongoing care.

Visibilizar nuevas herramientas e informar de unos potenciales beneficios para el usuario es importante. La información y marketing de nuevas plataformas ha de ser fidedigna instruyendo sobre las posibilidades de estas nuevas herramientas sin olvidar la importancia de la valoración presencial de los pacientes en muchas situaciones. Es importante poner en relieve que potenciar la telemedicina no puede conllevar un aumento de la carga asistencial o una minusvaloración de este trabajo realizado por los profesionales de la salud. Al igual que en la asistencia sanitaria convencional se debe promocionar un uso responsable de estos circuitos por parte de la población.

I think by combining needs assessment, patient-cantered approaches, transparent communication, strong data privacy, and strategic collaborations with effective marketing tactics, we can build trust, increase awareness, and drive the adoption of telehealth services. We need comprehensive approach that ensures the marketing push effectively meets the rising demand for Telehealth.

I use my experience in digital transformation to lead innovative marketing strategies that promote our telehealth services, ensuring that we reach a wide audience and effectively communicate the benefits of telehealth. Create awareness about your telehealth services through targeted marketing campaigns. Use social media, email newsletters, and community outreach to inform patients about the availability and benefits of telehealth. By taking these steps, you can enhance your telehealth services and better meet the needs of your patients in this rapidly evolving healthcare landscape.

1. Feedback is key - patient surveys reveal pain points and opportunities for improvement. 2. Metrics matter - tracking KPIs like patient satisfaction, outcomes, and provider utilization drives accountability. 3. Consistency is crucial - standardizing processes ensures equitable care, whether virtual or in-person. 4. Continuous learning - analyzing data and sharing best practices elevates the entire organization. 5. Empathy endures - maintaining a human touch, even in a digital world, fosters trust and loyalty.

Monitorar continuamente as horas de maior pico de procura no servi?o de telessaúde é crucial para garantir a eficiência e a qualidade do atendimento. Esse acompanhamento permite identificar padr?es de demanda e ajustar o dimensionamento de pessoal de forma proativa, assegurando que haja recursos suficientes durante os períodos de maior necessidade. Ao promover ajustes de pessoal em tempo oportuno, é possível manter os Acordos de Nível de Servi?o (SLAs) e outras métricas de desempenho, evitando sobrecargas e atrasos que possam comprometer a satisfa??o dos pacientes e a eficácia do servi?o prestado.

Quality, safety and patient experience should be part of the quality assurance process. Continuous improvement and feedback will grow trust and confidence in the system and allow for service user participation to support self care. Sharing patient stories will enable good practice to be shared and any issues to be addressed.

Las encuestas de satisfacción de prestaciones son una herramienta de retroalimentación que favorece, permite y posibilitan mejoras y progresos.

Alot of healthcare companies actually get carried away when the feel they have all the equipments and what it takes to deliver good healthcare, they tend to forget the patients Chief complaints or actual needs thereby causing rise in patient dissatisfaction, I have had cases whereby patients who has relocated from my city still checks up on me whenever they are in town and they make referrals as well. A satisfied patient is a happy patient. At no point should the quality of treatment given to the patients drop irrespective of the technology involved, that way trust is built and the patient- Doctor relationship is maintained at all cost.

Telehealth can be extended to prehospital management and continue as inpatient,but how? By developing medical gadgets which they can provide real time data to attending doctors,it’s like in CPR room and during resuscitation,you may have all specialists you need and ask for consultation on demand

Reach out to homecare nurses to see if their patients are using telehealth and did they have their questions andwered. If telehealth is not in use, homecare staff can show them how to use it.

- Partnerships: Collaborate with technology providers, local communities, and other healthcare organizations to expand your telehealth capabilities. - Accessibility: Make sure telehealth services are accessible to all, including those with disabilities or those who speak different languages. - Data Analysis: Use data analytics to track telehealth usage patterns and outcomes, which can help in making informed decisions about service expansion and resource allocation. My approach is holistic, integrating technological innovation with a deep understanding of public health needs to deliver telehealth services that are not only cutting-edge but also inclusive and patient-centered.

As a healthcare manager tackling the telehealth boom, I’ve got a plan so sharp it could cut through red tape. First, I’m stocking up on digital stethoscopes and Wi-Fi routers – the new essentials. I’ll hire tech-savvy docs who can diagnose a cold from 5G away. Training sessions will turn our staff into video-call virtuosos, ensuring no one ends up talking to a ceiling fan. Our slogan? "Telehealth: Because your couch is the new waiting room." And just in case, we’re offering virtual hugs – the kind that don’t violate social distancing. We’re ready to zoom into the future of healthcare!