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Last updated on 2024年6月18日

Here's how you can manage feedback for AR projects with multiple stakeholders.

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Augmented Reality (AR) projects are complex and often involve feedback from multiple stakeholders. Managing this feedback is crucial for the success and timely delivery of the project. It requires a systematic approach to ensure that all voices are heard and that the project stays on track. Whether you're dealing with project managers, developers, or end-users, your ability to effectively manage feedback can make or break your AR project. Each stakeholder has unique insights and concerns that must be addressed to create a cohesive and functional AR experience. The strategies outlined here aim to help you streamline this process and ensure that your AR project meets everyone's expectations.

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Ezequiel Zorzal

Professor | Pesquisador | Palestrante | XR (AR, VR, MR & WebAR) | HCI | UX | IA | Tecnologias Emergentes | Inova??o e…

1 Identify Stakeholders

Identifying all stakeholders in an AR project is the first step towards managing their feedback effectively. Stakeholders are anyone with a vested interest in the project, including clients, end-users, team members, and investors. Understand their roles, expectations, and the type of feedback they can provide. Clear identification helps prioritize feedback and ensures that you're not overlooking critical insights that could shape the project's direction.

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Ezequiel Zorzal

Professor | Pesquisador | Palestrante | XR (AR, VR, MR & WebAR) | HCI | UX | IA | Tecnologias Emergentes | Inova??o e Transforma??o Digital ????
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- Establish communication channels: Create dedicated channels for feedback, such as regular meetings or digital platforms, to facilitate continuous and transparent communication among all stakeholders. - Use feedback as a continuous improvement tool: Encourage stakeholders to provide constant feedback throughout the project lifecycle, not just at specific stages, to promote ongoing improvements and quick adjustments. - Mediate conflicts of interest: Act as a mediator to resolve conflicts of interest among different stakeholders, ensuring all voices are heard and the project progresses harmoniously.

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2 Gather Feedback

Once stakeholders are identified, the next task is to gather their feedback. This can be done through various methods such as surveys, interviews, or user testing sessions. It's important to create an environment where stakeholders feel comfortable sharing their thoughts. Ensure that the feedback is specific, actionable, and relevant to the AR project. This will help in making informed decisions and incorporating changes that truly enhance the AR experience.

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Stephanie Molyneux

Account Director at Doddz Studios | AR & XR Expert
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Identify the key dates that the feedback needs to be collected by to ensure that the process remains streamlined for all parties involved.

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3 Organize Feedback

After collecting feedback, organizing it is essential for efficient management. Categorize the feedback based on its nature—whether it pertains to technical issues, user experience, design, or content. This will help you address similar concerns collectively and streamline the process of making adjustments. Using project management tools can aid in tracking changes and ensuring that no piece of feedback is lost or ignored.

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Chinmay Rajguru (PhD)

Research Specialist @ GKN Aerospace | PhD in Immersive Tech | Expertise in UX Research, AR/VR, Gen AI and Computer Vision
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Organizing feedback is crucial for understanding whether individuals or organizations are on the right path or need to adjust their strategy. Treating feedback as data input and parsing it effectively can create a beneficial portfolio, showcasing growth. Basic statistical analysis tools and a bit of GUI can aid in this process. For AR, user feedback is especially vital since it's a new technology directly involving wearable gadgets, making user experience insights essential for growth and improvement.

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4 Prioritize Changes

Not all feedback will be equally important or feasible to implement. Prioritize changes based on the impact they will have on the AR experience and the resources available. Consider the project timeline and budget constraints while deciding which suggestions to act upon. This step is critical to maintain the project's scope and prevent scope creep, which can lead to delays and cost overruns.

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Chinmay Rajguru (PhD)

Research Specialist @ GKN Aerospace | PhD in Immersive Tech | Expertise in UX Research, AR/VR, Gen AI and Computer Vision
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If feedback is well-organized, it will provide clear insights into user responses—whether they like the product and want additional features or dislike certain aspects and seek adjustments. This clarity aids in planning and budgeting. Defining scope, milestones, and success metrics before development helps maintain focus and control. While prioritizing changes is crucial, having a strong vision and sticking to it is equally important. Just because the technology isn't initially successful doesn't mean it will always fail. Proper limits ensure changes can be made efficiently, minimizing time and impact.

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5 Communicate Decisions

Transparent communication with stakeholders about which feedback will be implemented is vital. Explain the reasoning behind each decision and how it aligns with the project goals. This not only maintains a good relationship with stakeholders but also helps manage expectations. Regular updates on the progress of the AR project will keep stakeholders engaged and informed throughout the development process.

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6 Iterate Quickly

In AR projects, it's imperative to iterate quickly after receiving feedback. Rapid prototyping and agile development methodologies can facilitate this process. By quickly implementing changes and presenting them to stakeholders, you can receive immediate responses and further refine the AR experience. This iterative cycle helps in fine-tuning the project efficiently and effectively, leading to a successful AR application that meets all stakeholder requirements.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can manage feedback for AR projects with multiple stakeholders.

1

2

3

4

5

6

7

1 Identify Stakeholders

2 Gather Feedback

3 Organize Feedback

4 Prioritize Changes

5 Communicate Decisions

6 Iterate Quickly

7 Here’s what else to consider

Augmented Reality

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Here's how you can manage feedback for AR projects with multiple stakeholders.

1

2

3

4

5

6

7

1 Identify Stakeholders

2 Gather Feedback

3 Organize Feedback

4 Prioritize Changes

5 Communicate Decisions

6 Iterate Quickly

7 Here’s what else to consider

Augmented Reality

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