Here's how you can impress your boss with the key qualities and skills they look for in employees.

1 Active Listening

Active listening is a fundamental skill in patient advocacy and impressing your boss. It involves fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker. By engaging in active listening, you show that you value your colleagues' and patients' perspectives, an essential trait for patient advocates. This skill also reflects your ability to effectively gather information, which is crucial in addressing patient needs and concerns. When your boss sees that you can listen and respond thoughtfully, it demonstrates your commitment to your role and the organization's mission.

2 Empathy Display

Displaying empathy is not just beneficial for patient care; it's also a key quality that can impress your boss. Empathy allows you to understand and share the feelings of others, which is vital in patient advocacy. When you exhibit empathy towards patients and colleagues, you create a supportive environment that fosters trust and cooperation. Your boss will likely notice and appreciate this quality, as it contributes to a positive workplace culture and can lead to better patient outcomes, reflecting well on the entire team.

3 Effective Communication

Effective communication is another essential skill for impressing your boss. As a patient advocate, you must convey complex medical information in a way that is understandable and reassuring to patients and their families. Additionally, being able to articulate ideas clearly and concisely to your boss and team members is crucial for smooth operations. Your ability to communicate effectively will not go unnoticed, as it reduces misunderstandings and builds a foundation for successful collaboration.

4 Problem Solving

Problem-solving skills are highly valued in any workplace, and in patient advocacy, they are indispensable. Your boss will be impressed if you can demonstrate the ability to assess situations, identify problems, and implement solutions effectively. This involves critical thinking and the capacity to handle challenges calmly and creatively. When you show that you can navigate through difficulties and resolve issues, you position yourself as a resourceful and dependable employee.

5 Professional Knowledge

Having a robust foundation of professional knowledge is vital to impress your boss. In patient advocacy, this means staying informed about healthcare policies, patient rights, and medical terminology. By continuously updating your knowledge and applying it effectively in your work, you signal to your boss that you are committed to excellence and capable of making informed decisions. This dedication to professional growth is a trait that can set you apart as an employee who adds value to the organization.

6 Team Collaboration

Lastly, team collaboration is a crucial aspect of working in patient advocacy. Your ability to work well with others, including healthcare professionals, administrative staff, and other advocates, can greatly impress your boss. It shows that you understand the importance of collective effort in achieving the best outcomes for patients. When you contribute positively to the team dynamic, support your colleagues, and share successes, you exemplify the kind of team player that any boss would value.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?