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Last updated on 2024年7月23日

Here's how you can hone executive-level interpersonal skills for success.

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Whether you're climbing the corporate ladder or already sitting in the executive suite, mastering interpersonal skills is crucial for your success. These skills are the tools that enable you to communicate, persuade, and lead with effectiveness and empathy. In the high-stakes world of executive decision-making, your ability to connect with others can make or break your career. So, let's dive into how you can hone these skills to navigate the complexities of leadership with finesse and confidence.

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Nicki Christensen

Business Development Manager | Coach

1 Active Listening

Active listening is the cornerstone of effective communication and a vital skill for any executive. It involves fully concentrating on the speaker, understanding their message, and responding thoughtfully. To practice active listening, focus on the speaker without interruption, acknowledge their points, and clarify any ambiguities. This not only helps in gathering valuable insights but also shows respect and builds trust with your colleagues.

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Nicki Christensen

Business Development Manager | Coach
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Unfortuantely it is all too common for us all not to actively listen to others, even our bosses. Be truly in the moment and focused on the person speaking to you. Take notes. Confirm back to the person you are speaking with the key points you've taken out of the conversation and the outstanding action items that you and the other person will be following up on. Focus & also clarity of desired outcome are key to achieving Active Listening. PS: put your phone away, on silent and don't look at it. I will get up and walk out of a meeting if someone checks their phone whilst I am talking, because it means I am wasting my time with them and they don't value my time the way they should.

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2 Emotional Intelligence

Emotional intelligence (EQ) is your ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. High EQ is essential for executives to navigate the interpersonal dynamics of the workplace. You can enhance your EQ by being self-aware, practicing empathy, and managing your reactions. This helps in creating a positive work environment and in making decisions that consider the emotional impact on your team.

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3 Clear Communication

Clear communication is all about conveying your message in a straightforward and unambiguous way. To improve this skill, focus on articulating your thoughts clearly and concisely. Avoid jargon unless it's commonly understood by your audience. Practice structuring your communication logically and ensure that your body language aligns with your words. This clarity will help prevent misunderstandings and increase your credibility as a leader.

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4 Conflict Resolution

Conflict is inevitable in any workplace, and how you handle it can define your leadership. To hone your conflict resolution skills, approach disputes with a problem-solving mindset. Listen to all parties involved without bias, identify the root cause of the conflict, and work collaboratively towards a resolution. By being fair and objective, you can turn conflicts into opportunities for growth and innovation.

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5 Networking Savvy

Networking is not just about collecting contacts; it's about building meaningful relationships that can support your professional growth. As an executive, you should actively seek opportunities to connect with peers, mentors, and industry leaders. Attend events, participate in forums, and engage in discussions. Remember, networking is a two-way street; always think about how you can add value to your connections.

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6 Mentorship Mindset

Finally, adopting a mentorship mindset can greatly enhance your interpersonal skills. By mentoring others, you not only contribute to their development but also refine your own skills in leadership and communication. Be open to learning from those you mentor as well; often, they can provide fresh perspectives that challenge your own thinking. This reciprocal relationship fosters a culture of continuous improvement and collaboration.

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Nicki Christensen

Business Development Manager | Coach
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How Can I help is a great way to frame your thinking. Every person under your care should benefit from you, actively engaged with them and helping them achieve the things they need to. It sounds almost too mothering statementish, but How Can I Help is the quick reframe that will enable you to focus on the needs/wants of the other person.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can hone executive-level interpersonal skills for success.

1

2

3

4

5

6

7

1 Active Listening

2 Emotional Intelligence

3 Clear Communication

4 Conflict Resolution

5 Networking Savvy

6 Mentorship Mindset

7 Here’s what else to consider

Interpersonal Skills

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Here's how you can hone executive-level interpersonal skills for success.

1

2

3

4

5

6

7

1 Active Listening

2 Emotional Intelligence

3 Clear Communication

4 Conflict Resolution

5 Networking Savvy

6 Mentorship Mindset

7 Here’s what else to consider

Interpersonal Skills

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感谢您的反馈

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