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Here's how you can harness emotional intelligence to lead and manage a team.

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Emotional intelligence (EI) is the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. It's a critical skill when it comes to leadership and management because it can help you navigate the complexities of team dynamics, inspire and motivate others, and create a positive work environment. Harnessing EI in your leadership style can lead to better communication, improved team performance, and a more harmonious workplace. So, let's dive into how you can leverage emotional intelligence to become a more effective leader and manager.

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1 Know Thyself

Understanding your own emotions is the cornerstone of emotional intelligence. As a leader, you must be able to reflect on your feelings, understand how they impact your behavior, and recognize how they can affect those around you. By being self-aware, you can manage your emotional responses to ensure they're in line with your leadership goals. If you notice certain situations trigger negative emotions, take steps to address these triggers or find strategies to cope with them. This self-knowledge will not only improve your own performance but also set a positive example for your team.

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Traci S. Daniels, MSL

Proven Leader | Coach | Stratergist | Speaker | Author | PhD Candidate
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I agree that we must understand our true self rather than our perceived self. It helps us make authentic decisions, build genuine relationships, and lead more fulfilling lives. Self-awareness allows a deeper understanding of our values, strengths, weaknesses, and motivations, while external expectations and societal norms often influence the perceived self. Embracing our true selves leads to personal growth and a more grounded sense of identity. Knowing our true selves is a stepping stone in the right direction for helping others.

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Andrea Rosales

Redactora Periodística | Creadora de Contenido | Blogger
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El problema de muchos líderes, es que desean serlo sin la madurez que implica reflexionar sobre nuestro propio comportamiento. Si bien no es patrimonio de la edad el autoconocimiento, si es un punto importante por las vivencias que se han tenido en la vida. Hay quienes han aprendido de la vida sin tener mucha edad. Pero en ambos casos, implica una autorregulación interna que se supo alimentar. Y como el efecto de una cascada, cubrirá al equipo. Un mal líder, es perjudicial para un grupo, y seguro conducirá a su fracaso; un buen líder, lo llevará al éxito, pero no solo al económico o empresarial, al personal.

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2 Empathy Rules

Empathy is the ability to understand and share the feelings of another person. It's an essential component of emotional intelligence that can transform the way you manage a team. By showing genuine interest in your team members' well-being and perspectives, you create a trusting and open environment. This doesn't mean you have to agree with everything they say, but it does require you to listen actively and validate their experiences. When team members feel heard and understood, they're more likely to be engaged and committed to their work.

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Andrea Rosales

Redactora Periodística | Creadora de Contenido | Blogger
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Un líder de grupo debe de haber desarrollado bien la empatía para liderar grupos. Por supuesto que el desarrollo objetivo del equipo debe estar siempre presente, pero también sabe, que esos objetivos se realizan mediante acciones hechas por hombres. Si alguien tiene una vicisitud, no debe sentir que esta fallando al todo; el grupo liderado por el jefe sabrá darle el soporte para cubrirlo en su papel grupal. De esta manera, cada miembro sentirá la tranquilidad de un apoyo en sus espaldas, y a su vez, será consciente del papel que juega para cada miembro de su equipo. Esto hace saludable la empresa.

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3 Effective Communication

Communication is more than just talking; it's about connecting with others in a way that is clear, concise, and meaningful. To harness emotional intelligence in communication, you must be attuned to the emotional subtext of conversations. This involves not only choosing your words carefully but also paying attention to nonverbal cues like body language and tone of voice. By communicating empathetically, you can address issues constructively without causing unnecessary conflict or misunderstanding.

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4 Motivation Matters

Understanding what motivates your team members is a powerful way to harness emotional intelligence for leadership. Different people are driven by different factors – some may seek recognition, while others are motivated by a sense of accomplishment or the desire for growth opportunities. By identifying and appealing to these individual motivators, you can inspire your team to achieve their best work. Remember, motivation isn't just about external rewards; it's also about fostering an environment where team members feel their work is meaningful and valued.

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Andrea Rosales

Redactora Periodística | Creadora de Contenido | Blogger
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Dentro de la misma empresa, como puede ser aquí mismo en LinkedIn, tenemos distintas motivaciones. Por ejemplo: hay profesionales que tienen la vida resuelta y tienen presencia por aumentar su autoridad; para otros, es una plataforma para escalar a algo superior; la mayoría, no obstante, es por trabajo, y en el caso de esta plataforma, su mayor parte, por búsqueda de trabajo. Entonces, quien sepa liderar un grupo, sabiendo sacar el jugo a cada uno de estos objetivos, hará que los miembros se sientan valorados, porque son entendidos en sus objetivos.

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5 Conflict Resolution

Conflict is inevitable in any team, but handling it with emotional intelligence can prevent it from escalating and damaging team morale. When a conflict arises, approach it with a calm and open mindset. Encourage open dialogue and listen to all sides without bias. By addressing the emotional aspects of the conflict and seeking a solution that acknowledges everyone's concerns, you can turn conflicts into opportunities for growth and improved team dynamics.

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Andrea Rosales

Redactora Periodística | Creadora de Contenido | Blogger
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Según mi experiencia, el respeto es el principal valor que debe tener un líder de equipo, porque incluso, también puede verse cuestionado su propio liderazgo. Mantener la templanza en estos casos es un gran ejemplo a su equipo para bajar tensiones que puedan producirse. Si sabe alimentar la inteligencia emocional en los miembros de su equipo, cualquier conflicto será disminuido a un punto de vista diferente, porque cada uno tendrá la suficiente templanza para saber que como personas diferentes, también serán diferentes nuestras perspectivas.

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6 Continuous Learning

Leadership is a journey, not a destination. Embracing continuous learning is crucial for developing your emotional intelligence. Seek feedback from your team about your leadership style and be open to making adjustments based on their input. Additionally, look for opportunities to expand your understanding of emotional intelligence through books, workshops, or mentorship. The more you learn about EI and apply it to your leadership practice, the more effective you'll become at managing your team.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can harness emotional intelligence to lead and manage a team.

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1 Know Thyself

2 Empathy Rules

3 Effective Communication

4 Motivation Matters

5 Conflict Resolution

6 Continuous Learning

7 Here’s what else to consider

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