登录查看更多内容

Here's how you can gather valuable feedback from diverse stakeholders in import/export operations.

由人工智能和领英社区提供技术支持

In the dynamic world of import/export operations, feedback from diverse stakeholders is crucial for improving processes, understanding market needs, and ensuring compliance with international trade regulations. Whether you're a seasoned professional or new to the field, gathering and utilizing feedback effectively can be a game-changer for your business. Engaging with stakeholders not only helps in refining operations but also builds stronger relationships, which are essential in the global trade arena. By considering the perspectives of suppliers, customers, logistics providers, and regulatory bodies, you can create a well-rounded approach to your import/export strategy.

在这篇协作文章中查找专家回答

由社区从 6 条内容中精选。了解更多

1 Identify Stakeholders

The first step in gathering feedback is to identify all the stakeholders involved in your import/export operations. These include suppliers, customers, logistics providers, customs officials, and regulatory agencies. Understanding the role each plays in your supply chain will help you tailor your feedback requests to get the most relevant and actionable insights. Remember, each stakeholder has a unique perspective that can contribute to the efficiency and compliance of your operations.

添加您的观点

Mahfuz Alam PGDITM

Senior Commercial Officer at NR Group
举报内容
You should determine who the key stakeholders are in your import/export operations. This could include clients, suppliers, customs officials, logistics partners, and internal teams. Actively seek feedback rather than waiting for stakeholders to provide it. Reach out to them regularly to solicit their input and insights. Clearly communicate how stakeholders can provide feedback and what types of feedback are valuable. Provide instructions on where and how they can submit their feedback.

已翻译

赞
Rogéria C.

Freight Forwarding | SME Ocean Transportation | Import-Export | Compliance | Customer Service & Mastering the Complaint-Handling Process | Strengths Champion | Postgraduate Intl Business & Foreign Trade |
(已编辑)
举报内容
A melhor forma de identificar as partes interessadas é compreender a dinamica e processo(s) do seu negócio - comércio exterior é bastante amplo, dessa forma, mapear as etapas, os *inputs e *outputs e, entender suas rela??es e principalmente os outputs da cadeia é fundamental. Através do mapeamento será mais fácil obter feedback, decidir e agir com informa??es mais próximas da realidade e n?o somente suposi??es. *Inputs e outputs (entradas e saídas)

已翻译

赞
Eduardo Andrade

Analista de relacionamento Pleno | Suporte Nível 2 | Desenvolvimento de Negócios | ERP | Análise de Requisitos | Implanta??o | TI | Projetos | Resolu??o de Problemas | Registro CRA-RJ 03-06003 | B2B
举报内容
Importadores/Exportadores: Agende entrevistas regulares com seus principais clientes para entender suas necessidades, desafios e sugest?es. Fornecedores e Fabricantes: Converse com fornecedores sobre suas expectativas, dificuldades e como você pode ajudar a melhorar a colabora??o. Funcionários Internos: Realize reuni?es periódicas com sua equipe de logística, vendas e compras para discutir problemas operacionais e ideias para melhoria.

已翻译

赞

2 Set Objectives

Before reaching out for feedback, it's essential to set clear objectives. Determine what you want to learn or improve upon. Is it your delivery timelines, product quality, customer service, or compliance procedures? Having specific goals in mind will guide your conversations and ensure that the feedback you receive is focused and beneficial to your import/export operations. This clarity will also make it easier for stakeholders to provide the information you need.

添加您的观点

Eduardo Andrade

Analista de relacionamento Pleno | Suporte Nível 2 | Desenvolvimento de Negócios | ERP | Análise de Requisitos | Implanta??o | TI | Projetos | Resolu??o de Problemas | Registro CRA-RJ 03-06003 | B2B
举报内容
Online Surveys: Utilize ferramentas como Google Forms, SurveyMonkey ou Typeform para criar questionários direcionados para diferentes partes interessadas. Pergunte sobre a satisfa??o com o processo atual, áreas de melhoria e novas demandas. Incentivos: Ofere?a incentivos, como descontos ou brindes, para aumentar a taxa de resposta.

已翻译

赞

3 Create Surveys

Surveys are a powerful tool for collecting feedback. They can be structured to provide quantitative data about specific aspects of your operations, such as delivery performance or product satisfaction. Ensure your surveys are concise and easy to complete; this encourages higher response rates. Craft questions that are clear and objective-based, and consider using rating scales for more nuanced feedback. Surveys can be distributed via email or online platforms to reach stakeholders efficiently.

添加您的观点

Eduardo Andrade

Analista de relacionamento Pleno | Suporte Nível 2 | Desenvolvimento de Negócios | ERP | Análise de Requisitos | Implanta??o | TI | Projetos | Resolu??o de Problemas | Registro CRA-RJ 03-06003 | B2B
举报内容
Contrate consultorias especializadas para realizar auditorias de seus processos de importa??o/exporta??o e fornecer feedback imparcial. Participe de benchmarks para comparar suas práticas com as melhores práticas do mercado.

已翻译

赞

4 Conduct Interviews

Personal interviews, whether face-to-face or through digital communication platforms, can yield in-depth insights into your import/export processes. Prepare a set of open-ended questions that encourage detailed responses and allow stakeholders to share their experiences and suggestions freely. These conversations can reveal subtleties that surveys may miss and can strengthen relationships with key partners in your supply chain.

添加您的观点

5 Analyze Feedback

Once you've collected feedback, it's time to analyze the data. Look for patterns or recurring themes that can indicate areas needing improvement or highlight successful practices. It's important to keep an open mind and consider all feedback objectively, even if it's critical. The analysis should lead to actionable steps that can be implemented to enhance your import/export operations.

添加您的观点

6 Implement Changes

After analyzing the feedback, prioritize the changes that align with your objectives and have the potential for the greatest impact. Communicate these changes to your stakeholders, demonstrating that their input has been valued and is driving improvements. This not only fosters a culture of continuous improvement but also encourages ongoing engagement from your stakeholders, as they see their suggestions being taken seriously and implemented.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Eduardo Andrade

Analista de relacionamento Pleno | Suporte Nível 2 | Desenvolvimento de Negócios | ERP | Análise de Requisitos | Implanta??o | TI | Projetos | Resolu??o de Problemas | Registro CRA-RJ 03-06003 | B2B
举报内容
Utilize a metodologia de feedback 360 graus para obter uma vis?o completa das opera??es, coletando feedback de todos os níveis e fun??es dentro da organiza??o.

已翻译

赞

Import/Export Operations

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Here's how you can gather valuable feedback from diverse stakeholders in import/export operations.

1

2

3

4

5

6

7

1 Identify Stakeholders

2 Set Objectives

3 Create Surveys

4 Conduct Interviews

5 Analyze Feedback

6 Implement Changes

7 Here’s what else to consider

Import/Export Operations

给文章评分

感谢您的反馈

更多Import/Export Operations相关文章

更多相关阅读内容

Here's how you can gather valuable feedback from diverse stakeholders in import/export operations.

1

2

3

4

5

6

7

1 Identify Stakeholders

2 Set Objectives

3 Create Surveys

4 Conduct Interviews

5 Analyze Feedback

6 Implement Changes

7 Here’s what else to consider

Import/Export Operations

给文章评分

感谢您的反馈

查看其他技能