Here's how you can ensure project success as an administrative manager.

- La planification fait partie intégrante de la méthodologie de gestion de projet. D’ailleurs, travailler sa méthodologie peut constituer un point de départ pour s’assurer de la réussite des projets, à l’avenir. - J’incite sur l’importance d’examiner et ajuster le plan régulièrement. - Un projet n’est pas quelque chose de fixe. Il se doit d’être modulable pour surmonter les difficultés et répondre aux objectifs.

Effective project planning is essential for successful execution. Clearly articulate project goals and outcomes. Understand what success looks like for the project. Define the project scope, what’s in and what’s out. Identify specific deliverables and milestones. Create a detailed timeline with start and end dates. Break the project into manageable phases or milestones. Allocate resources (people, budget, tools) based on project requirements. Consider team availability and skill sets. Identify potential risks and develop mitigation strategies. Regularly review and adjust the plan as needed. A well-structured project plan sets the foundation for success.

Plan for Retention: Studies show that exceeding customer expectations is a key driver of loyalty [Temkin Group]. Integrate customer retention strategies into your project plan. This could include proactive communication on timelines, setting clear expectations, and incorporating feedback loops to address concerns early.

Utilize tools that you can share with your team. By using technology you can track your progress, budget, send messages, collaborate on deliverables, and pull reports for your clients and executives. Some of my favorites that I've used in the past consist of Asana, Teamwork, and Monday.com. Each have affordable options and cater to what you are looking for.

Resource management plays a pivotal role in project success. People involved in the project, team members, contractors, consultants. Tools, machinery, technology needed for project execution. Financial resources allocated for project activities. Match resource availability with project demands. Prevent bottlenecks by distributing tasks evenly among team members. Keep an inventory of resources. Adjust allocations as needed to avoid waste or overallocation, effective resource management ensures smooth project execution.

Resource the Right Team: A study by Bain & Company found that 80% of projects fail due to talent gaps. Assemble a team with the right skills and experience to deliver a successful project, exceeding customer expectations.

All of this input is great, but the biggest thing that everyone forgets about is EQUIPMENT AND MATERIAL! Having proper inventory management is soo key here to help trim excess expenditures.

Clear communication is indeed the backbone of successful project management. Schedule recurring team meetings to discuss progress, challenges, and next steps. Use video conferencing tools for remote teams. Share project updates, milestones, and any changes promptly. Transparency builds trust and alignment. Understand team members’ concerns and address them. Encourage open dialogue. Maintain clear records—meeting minutes, action items, and decisions. Documentation ensures consistency and accountability. Effective communication keeps everyone on the same page.

Communicate Proactively: 73% of customers cite poor communication as a reason for churn [PWC report on Customer Experience]. Implement a communication plan with clear, regular updates. Address potential concerns proactively and be transparent throughout the project lifecycle to build trust and reduce churn.

Monitoring project progress is crucial. Track key milestones and deliverables. Regularly assess progress against the project plan. Identify any deviations promptly. Adjust as needed to prevent issues. Monitoring reveals team performance trends. Use data to make informed decisions, proactive monitoring keeps your project sailing smoothly.

Track Key Metrics: Monitor project health using metrics like Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys. Identify areas for improvement and address issues impacting customer experience before they lead to churn.

Mitigate Risks: Up to 30% of projects fail due to unforeseen risks [PMI study]. Identify potential risks that could impact customer satisfaction, like missed deadlines or scope changes. Develop contingency plans to minimize disruptions and ensure a smooth project experience.

- Il est important de pouvoir anticiper les risques en mettant en place la/les ??bonne/s?? stratégie/s. Néanmoins, on ne peut jamais totalement supprimer ces risques. Notre travail vise plut?t à les réduire au maximum jusqu’à ce que l’on arrive à un pourcentage que l’on peut alors qualifier d’acceptable.

Risk management is indeed crucial for successful project execution. Understand potential dangers your business might face (e.g., data breaches, supply chain disruptions). Assess their likelihood and consequences. Create plans to handle risks. Put your plans into action. Continuously review and adjust as needed. Effective risk management ensures smoother operations and long-term success.

Risk mitigation is key for any and all projects. And it doesn't have to be as daunting as it sounds. It can be as simple as sitting down with your team and just talking about any foreseeable issues that anyone might see. Develop quick plans and jot them down in case any of it happens.

- Cette notion d’objectifs communs est très intéressante. Lorsque l’on travaille en équipe, il faut bien choisir ces collaborateurs. Cela va jouer de manière significative sur l’avancé et la concrétisation du projet. Pour cela qu’au sein de l’équipe, il faut absolument que l’on retrouve des professionnels impliqués. L’implication dépend de l’adéquation de la tache, du projet, de son travail avec ses valeurs profondes notamment. Ce sont les professionnels impliqués qui s’investissent le plus dans un projet et plus globalement dans l’entreprise au quotidien.

One thing I've seen that I loved, was a water cooler channel. Having one of your PMs or operations team managing and putting fun questions to engage in conversation with the virtual team was such a fun aspect.