Here's how you can enhance your verbal communication skills as a transportation manager.

Practical Steps Daily Briefings: Conduct regular briefings with your team to keep everyone aligned and informed. Role-Playing: Practice difficult conversations through role-playing to build confidence. Feedback Sessions: Schedule regular feedback sessions with your team to discuss communication effectiveness and areas for improvement.

Aprimorar suas habilidades de comunica??o verbal como gerente de transporte é crucial para garantir uma opera??o eficiente. Primeiramente, pratique a escuta ativa para compreender melhor as necessidades de sua equipe e clientes. Em seguida, desenvolva uma comunica??o clara e concisa, evitando jarg?es técnicos que possam causar confus?o. Invista em treinamentos de comunica??o e lideran?a para aprimorar suas técnicas de fala e persuas?o. Por fim, promova um ambiente aberto e transparente, incentivando feedbacks constantes para melhorias contínuas.

Os colaboradores que est?o no trabalho operacional têm muito a contribuir pois vivenciam e percebem pontos próprios da fun??o, mas que só a gest?o é capaz de sanar. Esse canal aberto é fundamental para melhores condi??es de trabalho e consequentemente melhores resultados.

If you won't be listening, you won't be able to understand the root issue. Listen 80% of time and deliver solution 20% of time after deep understanding

Ter uma língua acessível é fundamental para um diálogo bem sucedido. Termos técnicos ou importados podem ser inadequados quando estamos lidando com pessoas que est?o em setores mais operacionais. Para que a mensagem seja recebida é necessário que ela se fa?a entender, a mera transmiss?o n?o é suficiente, é preciso que seja objetiva e acessível.

Don't hurry up with speaking unless you make sure you understand the issue, you understand who is your correspondent or audience and you understand you goal is good and will bring good and blessed value. Then words will get the right order in your head

Saber dosar o tom de voz é importante para transmitir calma e firmeza quando necessário, mas se ater ao respeito e evitar constrangimentos.

It's always true: not so important what you are saying compared to how are you saying it. Most of the people perceive non-verbal signals faster than words.

Body language is communication without words. It includes facial expressions, gestures, posture, and other physical signs. By understanding body language, you can better understand people's emotions and intentions. You can also use body language to your advantage to appear more confident, trustworthy, and engaged.

It is very important to develop and control gesticulation as well as other aspects of the body language. "Lie to me" series explains it crystal clear

The worst thing a business or a manager can do is to close ears from feedbacks. Employees, customers and actually friends and family give important feedback that help us building future. Attention to it will bring good fruits.

As a manager or leader, it's important to actively encourage feedback from your team members to improve communication. By seeking out and acting on feedback, you show that you value and prioritize open communication and personal growth. This not only fosters a positive work environment but also allows for continuous improvement in communication styles and instructions. It's essential to view feedback as a tool for growth rather than as criticism, and to see the value in understanding how your communication impacts your team. This perspective shift can lead to more effective and collaborative communication within the team.

View verbal communication as a muscle that needs regular exercise to grow stronger. Embrace every opportunity to speak in various settings, as each interaction is a chance to hone your communication skills. By approaching conversations with the mindset of continual improvement, you can build confidence and effectiveness in your communication. Recognizing that practice is key to improvement can help shift your perspective on each conversation from merely an exchange of information to an opportunity for personal growth. This perspective shift can also help you to embrace challenges and learn from any missteps, ultimately leading to more polished and impactful verbal communication skills.