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Here's how you can enhance your active listening skills when receiving feedback.

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Receiving feedback is an integral part of professional growth, especially for those in supervisory roles. Enhancing your active listening skills not only helps you understand the feedback better but also shows respect to the person providing it. Active listening is a conscious effort to hear not only the words that another person is saying but, more importantly, the complete message being communicated. It requires full attention, understanding, and thoughtful engagement. By honing this skill, you can gain valuable insights and build stronger relationships with your team.

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1 Stay Present

When receiving feedback, it's crucial to give the speaker your undivided attention. This means silencing your phone, stepping away from your computer, and eliminating any other distractions that might impede your ability to listen. Your body language also plays a significant role; maintain eye contact, nod where appropriate, and lean in slightly to show engagement. Staying present not only helps you absorb the information better but also conveys to the speaker that their feedback is valued.

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Ashok Tamhankar

Operational excellence through improvement in processes & systems.
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Staying present will naturally elevate your concentration in understanding the feedback & make a correct assessment to form a judgement.

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2 Reflect Back

To ensure you've understood the feedback correctly, reflect back what you've heard. This involves paraphrasing the key points and repeating them back to the speaker. It's not about simply regurgitating their words, but rather showing that you've digested the information and are considering it thoughtfully. This technique also gives the speaker the opportunity to clarify if there's any misunderstanding, ensuring that both parties are on the same page.

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Carlos Vignettes

Talent Acquisition | HRBP | HHRR #Engineering #Architecture #Construction #Design Searching the best skills for our organization Top 5 AEC Global Industry
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Use open and inviting body language to convey that you are receptive to what’s being said. Show that you are engaged and attentive by maintaining eye contact with the person giving feedback Paraphrase what you’ve heard to ensure understanding and ask clarifying questions if necessary Allow the speaker to finish their thoughts without interrupting, which shows respect for their input. Give a thoughtful response that acknowledges the feedback received, whether it’s positive or an area for improvement Jotting down key points can help you remember the feedback and shows that you take it seriously. After processing the feedback, follow up with the person to discuss how you plan to implement their suggestions or to seek further clarification

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3 Ask Questions

Asking clarifying questions demonstrates that you're engaged and seeking a deeper understanding of the feedback. It's important to ask open-ended questions that encourage detailed responses rather than simple 'yes' or 'no' answers. This can lead to a more productive conversation and can help uncover the root of any issues being addressed. Remember, your goal is to gain insights that will help you improve, so don't shy away from delving deeper.

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4 Manage Emotions

Feedback can sometimes trigger emotional responses, especially if it's unexpected or critical. It's essential to manage your emotions and remain calm to maintain an atmosphere conducive to constructive dialogue. Take deep breaths if needed and remember that feedback is not a personal attack but an opportunity for growth. By controlling your emotions, you can respond more thoughtfully and take actionable steps based on the feedback received.

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5 Acknowledge Fully

Acknowledging feedback doesn't necessarily mean you agree with it, but it shows that you respect the effort taken to provide it. Thank the person for their input and express appreciation for their willingness to help you improve. This positive reinforcement can encourage more open communication in the future and strengthen your working relationships.

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6 Follow Through

After receiving feedback, it's important to follow through with actions. This demonstrates that you take the feedback seriously and are committed to personal and professional development. Create a plan to address the areas of improvement highlighted and set realistic goals for yourself. Following through not only leads to better performance but also shows your team that you value their input and are dedicated to continuous learning.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can enhance your active listening skills when receiving feedback.

1

2

3

4

5

6

7

1 Stay Present

2 Reflect Back

3 Ask Questions

4 Manage Emotions

5 Acknowledge Fully

6 Follow Through

7 Here’s what else to consider

Supervisory Skills

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感谢您的反馈

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Here's how you can enhance your active listening skills when receiving feedback.

1

2

3

4

5

6

7

1 Stay Present

2 Reflect Back

3 Ask Questions

4 Manage Emotions

5 Acknowledge Fully

6 Follow Through

7 Here’s what else to consider

Supervisory Skills

给文章评分

感谢您的反馈

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