Here's how you can enhance patient outcomes in a physician's practice using emotional intelligence.

At the core of everything we do are people. It is through compassion, respect and our willingness to do good that changes the world and the people within it. ??

In my experience all providers (Doctors(osteopathic, homeopathic), Nurse Practitioners, Nurses, Physician Assistants, Medical Assistants, Medical Staff Ancillaries to the patient(all of them)) must remember one thing we are all human. The patients that present to us are physically, emotionally, and spiritually brittle. EI from each person helping the patient is an absolutely needed skill to improve the patient, the patient's family and friends. Unfortunately, in my long XP with an illness myself as a patient I haven't notice some medical staff or insurance middle-men following this. Remember the person you're treating could be so weak that taking the next step after walking out the Doctor's door is a hard journey too and we must help ESoTW.

Patients often seek more than just our expertise as doctors and researchers—though that remains a fundamental necessity. They are also looking for a personal touch, for the reassurance that they are heard and understood. They need to feel a connection with their doctor and the medical team. Pure technical expertise alone cannot captivate patients. We must walk in their shoes and demonstrate genuine "Mitgefühl" (German word for compassion, understanding and staying on the same side of the patient). This approach benefits both patients and healthcare professionals.

I can't emphasise how important it is to really listen to your patient . They are not only telling you the diagnosis but it's an essential part of physician empathy and building the connection with your patient .

Creo que nos aportan casi igual o más que las se?ales físicas. Como ejemplo, un paciente muy demandante, con consultas reiteradas por astenia y cefaleas recurrentes, sin mejoría con los tratamientos indicados. Un día en la consulta vi que apretaba las manos y evitaba el contacto directo con la mirada. Al final cambié la entrevista, preguntándole qué creía que podía estar acentuando sus cefaleas… Acabó confesando que estaba pasando por un estrés terrible por la desaparición de un primo en un país extranjero y no dormía bien. Por lo tanto, tras una anamnesis dirigida, se cambió el tratamiento para tratar un trastorno de ansiedad generalizada e insomnio y eso mejoró la calidad de vida de la paciente y la relación médico-paciente.

As a healthcare compliance professional, I employ the following EQ techniques to engage with and diffuse patients experiencing stress related to their experience: 1. Actively listen. 2. Repeat back to the patient what they said. Not verbatim: rephrase. 3. Express understanding of their stress, frustration, and the overall situation. 4. Continue to validate their concerns and experience. 5. Keep them in the loop post-initial conversation. 6. Ensure leadership and other key stakeholders are made aware of the opportunity to improve.

The ability to understand and listen to patient concerns not only improves the patient experience, but can also lead to better clinical outcomes such as improved therapeutic adherence.

Emotional intelligence helps physicians communicate more effectively and efficiently with patients, listen to their opinions, and explain treatment options in an understandable way. This patient-centered approach improves patient satisfaction with the healthcare system and can also increase the likelihood of better adherence to their treatment, leading to better health outcomes.

Emotional intelligence in medicine means understanding what your patient is going through on a deep level and offering solutions to fix the problem instead of masking it with drugs procedures and treatments. For example, conventional medicine looks at menopause as a condition to manage with drugs and ineffective treatments. Advanced functional medicine is an emotional intelligence approach to menopause of addressing the root cause — estrogen deficiency. Fully restoring estrogen and progesterone to healthy levels reverses and prevents the side effects of hormone deficiencies that cause menopause. Emotional intelligence in medicine means helping your patients prevent conditions such as menopause by addressing the core problem.