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Here's how you can effectively resolve conflicts through open and honest communication.

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Conflicts are an inevitable part of human interaction, but the way you handle them can make all the difference. Effective conflict resolution through open and honest communication is not just about clearing the air; it's about fostering understanding and maintaining relationships. Whether you're dealing with workplace disagreements, family feuds, or social misunderstandings, the key is to approach each situation with a clear head and a willingness to listen. Remember, it's not about winning an argument but finding a solution that respects everyone's perspectives.

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Irenea V.

Middle East Director of Shipping Operations | Passionate Leader in Transformational Change
Salma Yusuf

Senior International Consultant - Human Rights, Governance; Rule of Law; Democratization, Transitional Justice and…

1 Understand Issues

To effectively resolve conflicts, it's crucial to first understand the issues at hand. This means actively listening to the other party without interrupting or planning your response while they speak. You need to acknowledge their feelings and perspectives, as this shows respect and openness to dialogue. It's also important to identify the underlying needs or interests that might be driving the conflict, as addressing these can often lead to more sustainable solutions.

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Irenea V.

Middle East Director of Shipping Operations | Passionate Leader in Transformational Change
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Listen to understand , not to respond. Majority of the people try to resolve problems before even understand them. When you are exposed to a conflict that you need to mediate or help, first of all, I recommend you take a couple of min to ground yourself and be in the present moment, it will help you to understand the underlying needs and issues.

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2 Communicate Clearly

Clear communication is the cornerstone of resolving conflicts. This involves expressing your thoughts and feelings in a direct yet respectful manner. Avoid using accusatory language, as it can escalate tensions. Instead, use "I" statements that focus on your own experiences and emotions. This strategy helps prevent the other person from feeling attacked and encourages a more collaborative approach to problem-solving.

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Irenea V.

Middle East Director of Shipping Operations | Passionate Leader in Transformational Change
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Do not try to listen to react, a good communicator it is also a good listener, I use the analogy of being a Mickey Mouse, small mouth big ears. My key tools : - write down what is the problem about - Do not take it personal - Use only your feelings and impressions, do not make this a group thing... - Do not overcommunicate , better be clear to the point and make a proposal.

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3 Manage Emotions

Managing emotions is vital in conflict resolution. When emotions run high, it's easy to say things you might later regret. Take a moment to calm down before engaging in a conversation. If you notice the other person becoming upset, suggest taking a short break to cool off. By keeping emotions in check, you can maintain a constructive dialogue and work towards a resolution.

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Irenea V.

Middle East Director of Shipping Operations | Passionate Leader in Transformational Change
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Emotional intelligence, the tool for the future! is time to learn how to use the power of your mind to help you in turbulent times. I can only recommend to jump into the mindfulness world : - Take two or three breathings before you start any meeting/disscussion - Pay attention to your body, he know before you what is about to happen. - Stay here and now, do not overthink based on your past experience - If you need time, ask for it.

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4 Seek Common Ground

Finding common ground is an effective way to move towards resolving a conflict. Look for shared interests or goals that both parties can agree upon. This can serve as a foundation for building a mutually acceptable solution. Emphasizing what you have in common rather than your differences can change the dynamic of the conversation and pave the way for cooperation.

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Irenea V.

Middle East Director of Shipping Operations | Passionate Leader in Transformational Change
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in a war, there are no winners. Best outcome in a battle is to find a common understanding . When the common ground does not show up, the best recommendation is to take a time out, reflect and come back with a clearer idea. There is always a mutual solution where each part needs to invest to be able to gain.

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Marriage Therapist Naija

Family Counsellor Couple and Marriage Therapist specializing in Coaching and Communication Skills
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??Find out the cause of the problem ??Listen attentively ??Ask the right questions like at what point where they offended ??Ask what the message passed across meant or the actual intention of the person that passed it across ??Ask if the offended party has gotten clarification of the actual intent of the message and confirm that there are no bad blood

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5 Offer Solutions

Once you've established a clear understanding of the issues and communicated effectively, it's time to offer solutions. Propose options that address the needs of all parties involved. Be open to compromise and consider creative alternatives that might not have been initially apparent. The goal is to arrive at a resolution that everyone can live with, even if it requires some give and take.

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6 Follow Through

After reaching an agreement, it's essential to follow through on the commitments made. This builds trust and demonstrates that you value the relationship and are serious about resolving conflicts. If the agreed-upon solution involves specific actions or changes in behavior, make sure these are implemented in a timely manner. Following through ensures that the conflict is truly resolved and helps prevent similar issues from arising in the future.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Salma Yusuf

Senior International Consultant - Human Rights, Governance; Rule of Law; Democratization, Transitional Justice and Peace, Diversity and Inclusion; Sri Lanka Lawyer; Trademark Attorney, Lecturer; Board Director.
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Do not judge, or be biased, consciously, subconsciously or unconsciously. This can be achieved through trainings and building self-awarenews where all parties feel free to express themselves without fear of being judged.

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Conflict Resolution

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Here's how you can effectively resolve conflicts through open and honest communication.

1

2

3

4

5

6

7

1 Understand Issues

2 Communicate Clearly

3 Manage Emotions

4 Seek Common Ground

5 Offer Solutions

6 Follow Through

7 Here’s what else to consider

Conflict Resolution

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Here's how you can effectively resolve conflicts through open and honest communication.

1

2

3

4

5

6

7

1 Understand Issues

2 Communicate Clearly

3 Manage Emotions

4 Seek Common Ground

5 Offer Solutions

6 Follow Through

7 Here’s what else to consider

Conflict Resolution

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