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Last updated on 2024年6月7日

Here's how you can effectively handle scope creep as a project manager.

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As a project manager, you're likely familiar with the term "scope creep"—the process by which a project's requirements increase over time without corresponding increases in resources, time, or budget. It's a common challenge that can derail even the most well-planned projects. Handling scope creep effectively requires strong interpersonal skills, as you'll need to communicate with stakeholders and team members to keep the project on track. Here's how you can manage this tricky situation and maintain control of your project's scope.

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FIONA BLYTH

Capability Specialist

1 Recognize Early

An essential first step in dealing with scope creep is to recognize it early. Pay attention to any new requests that aren't part of the original project scope. When these requests emerge, evaluate them critically. Consider how they align with the project goals and whether they're essential for the project's success. Early detection allows you to address potential issues before they become significant problems, keeping the project aligned with its original objectives.

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FIONA BLYTH

Capability Specialist
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Remember that often people outside of the project team may not be monitoring how the project has changed over time. Be transparent and honest in the evaluation of your project. Does this change really add value to the intended goal of the project? Or is it an optional extra that can be added as part of business as usual continuous improvement?

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Rayasha Das

Regulatory Affairs Specialist | Bristol Myers Squibb| Ex- Dr Reddy's
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Detecting scope creep early is essential. Stay vigilant, about project progress. Watch for any deviations from the plan. Regularly review project objectives and outcomes with your team to identify any signs of scope creep. Detecting issues early allows you to address them before they become problems keeping the project on course.

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2 Set Boundaries

Establishing clear boundaries from the outset is crucial to prevent scope creep. Ensure that the project scope is well-defined and documented, and communicate this to all stakeholders. If additional requests are made, refer back to the original scope and assess whether these changes are necessary or if they can be addressed in later phases of the project. Firm boundaries help maintain focus and prevent unnecessary expansions of the project.

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FIONA BLYTH

Capability Specialist
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One of the key reasons to avoid scope creep is that you never actually achieve the original agreed project outcomes! Simple I know but consider that keeping to clear goals allows you and your project team to celebrate results and achievements you (actually) delivered! We live in an agile environment, so conditions are always changing. Instead of broadening your project consider instead starting another project with a shorter-term goal. It rewards outcomes and it motivates your team. In the end stakeholders will only remember what you delivered on time, regardless of agreed scope changes they requested, or the impact of these changes on the complexity of your project.

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Rayasha Das

Regulatory Affairs Specialist | Bristol Myers Squibb| Ex- Dr Reddy's
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Set boundaries from the start. Clearly define the projects scope, goals and outcomes. Communicate these details to all stakeholders. Establishing boundaries helps manage expectations and serves as a benchmark for evaluating proposed changes. Everyone should understand that any changes outside the agreed upon scope must go through an evaluation and approval process.

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3 Engage Stakeholders

Engaging stakeholders is key to managing scope creep. Regular communication ensures that everyone understands the project's limitations and the impact of scope changes. Listen to their concerns and suggestions, and explain the implications of scope adjustments on budget and timelines. By involving stakeholders in the decision-making process, you can build consensus and support for the project's direction.

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4 Prioritize Requests

When new requests are unavoidable, prioritize them effectively. Assess each request's value against the project's goals and prioritize those that provide the most significant benefit. Sometimes, a change may be necessary, but it's important to understand its impact on the overall project. Prioritizing requests ensures that only the most valuable changes are considered, helping to keep the project on track.

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Rayasha Das

Regulatory Affairs Specialist | Bristol Myers Squibb| Ex- Dr Reddy's
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Not all change requests carry the weight. When confronted with scope adjustments evaluate their impact on project objectives, timelines and resources. Prioritize requests based on their significance and alignment, with project goals. Utilize a change control process to assess the necessity and feasibility of each request. This prioritization aids in controlling scope creep by ensuring only crucial changes are approved.

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5 Document Changes

Documenting any changes to the project scope is a critical step in managing scope creep. Every alteration should be recorded, along with its expected impact on the project's resources and timeline. This documentation serves as a reference for all stakeholders and helps maintain clarity. It also provides a historical record that can be valuable for future projects, offering insights into how scope changes were handled.

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6 Negotiate Solutions

Finally, when scope creep occurs, it's important to negotiate solutions that balance the needs of stakeholders with the realities of the project constraints. Use your interpersonal skills to facilitate discussions that lead to acceptable compromises. Sometimes, this may mean pushing back on requests or finding alternative solutions that satisfy stakeholder needs without overextending the project's resources.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can effectively handle scope creep as a project manager.

1

2

3

4

5

6

7

1 Recognize Early

2 Set Boundaries

3 Engage Stakeholders

4 Prioritize Requests

5 Document Changes

6 Negotiate Solutions

7 Here’s what else to consider

Interpersonal Skills

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Here's how you can effectively handle scope creep as a project manager.

1

2

3

4

5

6

7

1 Recognize Early

2 Set Boundaries

3 Engage Stakeholders

4 Prioritize Requests

5 Document Changes

6 Negotiate Solutions

7 Here’s what else to consider

Interpersonal Skills

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感谢您的反馈

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