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Here's how you can effectively handle feedback from your subordinates.

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Handling feedback from your subordinates can be as critical as giving it. Embracing their insights not only enhances your emotional intelligence but also fosters a culture of open communication and continuous improvement. Emotional intelligence refers to the ability to recognize, understand, and manage your own emotions, and to recognize, understand, and influence the emotions of others. This skill is vital when dealing with feedback, which can often be a delicate process. By applying emotional intelligence to the feedback process, you create an environment where employees feel valued and heard, leading to better relationships and performance.

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Elaine Cristina Silva

Gestora Educacional | Coordenadora Pedagógica | Neuropedagoga | Consultora Educacional | Gest?o de Pessoas
Israel Alonso

Docente FPE | Coach Educativo y Formador | Máster en Coaching y Acompa?amiento Educativo | Experto Universitario en…
Roberto Farina Filho

Security | Government | Negotiation | Emotional Intelligence | Candidate Master in Strategy at ESPM | Executive MBA…

1 Listen Actively

When receiving feedback, your first step is to listen actively. This means giving your full attention to the speaker, making eye contact, and not interrupting. Active listening demonstrates respect and shows that you value your subordinate's perspective. It also allows you to fully understand the feedback provided. Remember, listening is not just about hearing the words; it's also about comprehending the emotions and intentions behind them. By actively listening, you are better equipped to respond thoughtfully and constructively.

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Israel Alonso

Docente FPE | Coach Educativo y Formador | Máster en Coaching y Acompa?amiento Educativo | Experto Universitario en Docencia Online y en Marketing Educativo y Comunicación.
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Para distinguir la importancia de la escucha en la comunicación, sean estos iguales o subordinados, se utiliza el término "escucha activa". En nuestras conversaciones, generamos mucho ruido, cuando estamos pensando en lo que queremos decir, aportar, justificar o defender. Nuestros sentidos plenos dejan de focalizar la atención en lo que oímos, vemos y sentimos, por lo que perdemos la percepción de las cosas. Por ilustrarlo es como intentar ver un paisaje un día de niebla, no importa cuánto conozcamos, perderemos los detalles, la belleza de lo que nos rodea. De igual manera, la escucha activa es como los rayos del sol que disipan la niebla, permiten percibir no solo las palabras, sino los detalles que hay tras ella.

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2 Stay Open-Minded

It's essential to stay open-minded when you're on the receiving end of feedback. Resist the urge to become defensive or dismissive, as this can shut down further communication and harm your relationship with your subordinates. Instead, approach feedback with a willingness to learn and grow. Consider each piece of feedback as an opportunity to gain insight into how others perceive your actions and decisions. Maintaining an open mind helps you leverage feedback as a tool for personal and professional development.

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Sangheetha Parthasarathy

Give me 6 hours, and I’ll take you being reactive or dysregulated to enjoying the life you’ve worked so hard to create | The nervous system coach for Indian-origin women execs & CEOs
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Acknowledging that there is a power differential in the room is an important first step. This means that it involves inner work and self-reflection - what does this mean for you ? What are stories you carry around power and managing up ? Was this allowed, or was there a price to pay ? What kind of ways was negative feedback given, if any ? How does that shape you up in roles of power today ?

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3 Reflect Objectively

After receiving feedback, take a moment to reflect on it objectively. Separate your emotions from the content of the feedback to assess its validity and relevance. Reflecting objectively allows you to evaluate whether the feedback is a reflection of your behavior or if it's influenced by the giver's personal biases or circumstances. This step is crucial for determining the appropriate course of action and for personal growth. It's also an opportunity to practice self-regulation, a key component of emotional intelligence.

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4 Communicate Clearly

Once you've processed the feedback, it's important to communicate clearly with your subordinate. Acknowledge their input and express your understanding of their perspective. If you agree with the feedback, outline the steps you'll take to address it. If you disagree, explain your viewpoint calmly and respectfully. Clear communication ensures that both parties are on the same page and helps prevent misunderstandings. It also reinforces a culture where feedback is valued and constructive dialogue is encouraged.

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Israel Alonso

Docente FPE | Coach Educativo y Formador | Máster en Coaching y Acompa?amiento Educativo | Experto Universitario en Docencia Online y en Marketing Educativo y Comunicación.
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La comunicación eficaz, ?qué maravilloso arte! A lo largo de nuestra vida y en nuestro desarrollo personal y profesional, la comunicación va a tener un papel vital. Nuestro entorno cultural con sus costumbres y tradiciones, así como el entorno psico-social va a intervenir en la manera como desarrollamos la comunicación. De hecho, tan importante es el mensaje que se dice, como la manera de decirlo, sus tiempos y entorno, el lenguaje verbal y no verbal. Sin embargo, como todas las "artes", la comunicación también está dotada de técnicas, recursos y desarrollo de habilidades que van a permitir que esta sea eficaz, es decir, que haya un fluir y entender entre las partes. Y tú, ?qué opinas? ?Comparte tu opinión!

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5 Take Action

Taking action on feedback is where change becomes visible. If the feedback highlighted areas for improvement, develop a plan to address these issues and follow through with it. This might involve changing your behavior, adjusting your approach to leadership, or implementing new strategies in your work. Taking action demonstrates to your subordinates that their feedback is taken seriously and can lead to tangible improvements. It also sets a positive example of accountability and responsiveness.

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6 Foster Trust

Finally, effectively handling feedback from subordinates helps to foster trust within your team. When subordinates see that their feedback is received with grace and acted upon, it builds confidence in your leadership. Trust is the cornerstone of any strong relationship, and by showing that you value and respect your subordinates' input, you strengthen their trust in you. This trust encourages more open and honest communication in the future, creating a virtuous cycle of feedback and improvement.

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Roberto Farina Filho

Security | Government | Negotiation | Emotional Intelligence | Candidate Master in Strategy at ESPM | Executive MBA IESE Business School
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Certamente, manter uma rela??o positiva com o empregador e colegas é essencial, independentemente dos resultados de uma negocia??o. Agradecer pela oportunidade de dialogar demonstra profissionalismo e maturidade. Além disso, a inteligência emocional desempenha um papel vital, permitindo gerenciar emo??es e manter um ambiente de trabalho saudável. Essa postura construtiva pode abrir portas para futuras oportunidades, fortalecendo la?os profissionais e pessoais no ambiente corporativo.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Elaine Cristina Silva

Gestora Educacional | Coordenadora Pedagógica | Neuropedagoga | Consultora Educacional | Gest?o de Pessoas
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A máxima desse momento é estar disposto a ouvir atentamente as preocupa??es e sugest?es do seu time, demonstrando empatia e interesse genuíno. é importante n?o se colocar na defensiva em rela??o ao feedback, mas sim encará-lo como uma oportunidade de crescimento e aprendizado. Reconhecer os pontos positivos mencionados no feedback, agradecer pelas contribui??es e comprometer-se a tomar medidas concretas para abordar as áreas de melhoria identificadas s?o passos essenciais para garantir um processo de feedback eficaz e construtivo.

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Here's how you can effectively handle feedback from your subordinates.

1

2

3

4

5

6

7

1 Listen Actively

2 Stay Open-Minded

3 Reflect Objectively

4 Communicate Clearly

5 Take Action

6 Foster Trust

7 Here’s what else to consider

Emotional Intelligence

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Here's how you can effectively handle feedback from your subordinates.

1

2

3

4

5

6

7

1 Listen Actively

2 Stay Open-Minded

3 Reflect Objectively

4 Communicate Clearly

5 Take Action

6 Foster Trust

7 Here’s what else to consider

Emotional Intelligence

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感谢您的反馈

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