Here's how you can cultivate process excellence within your organization.

Instead of "assessing processes", I would rather recommend that the step 1 should be: Identify the pains (problems). It is much easier to engage people in process excellence when they can relate it to addressing their problems.

Identify where your bottlenecks are to ensure you are working on improving the most impactful projects you can, First look at where inventory is building up, what department is either holding up another department, bottlenecks in a production facility are points where the flow of production slows down or stops, causing inefficiencies and delays. Identifying these bottlenecks is crucial for improving productivity and reducing costs. When you find them, see where the pain points are and make small improvements until the bottle neck moves, then repeat the process in the next bottleneck department, Following these steps will increase productivity and throughput, be sure to engage as many employees in the process to get buy in.

Comece mapeando e analisando os processos atuais para identificar pontos fortes e áreas de melhoria. Ferramentas como o Diagrama de Ishikawa e a Análise de Pareto podem ser úteis

Take measurements, evaluate measurements and determine if the data collected is indicative of what is really happening, then look for corrective actions which would affect those measurements. If the list of improvements is long, the prioritize which will provide the organization the best ROI.

Para evaluar los procesos se debe iniciar por observar el proceso para identificar condiciones irregulares en el lugar de trabajo, teniendo presente como primer lugar la seguridad luego la calidad después la productividad (eficiencia). El siguiente es tomar nota de cada actividad que realiza y tomar tiempo de ellas, aquí podemos visualizar si existen mudas y que tiempo se pierde en ellas. Estas dos evaluaciones permiten hacer un análisis e identificar oportunidades de mejoras que va a ayudar al operador y a la empresa.

Initiate the conversation with questions like: "What frustrates you about the process?" "What challenges do you face in the process today?" "What should we improve about the process?" Not only does this give your team the opportunity to share candid feedback, these questions focus the conversation directly on the process, and away from a complaints about people.

Team engagement is crucial to success. Trust that your team will get the work done and confide your reservations in them. Increase flow of communication and maintain transparency within the team. This helps each member feel valued and they will put in extra effort to reach the desired outcome. We implement a 5 minute frustration rule, let's vent and get our troubles out and then shift our focus onto any possible solutions. By doing this, your team members feel heard and also play an active role in solving their problems. This also gives them a sense of responsibility and accountability. I find this helpful to manage my internal team as well as any stakeholders or contractors that we are working with.

O envolvimento das equipes é crucial para o sucesso da melhoria de processos. Ao incluir colaboradores de diferentes níveis e departamentos, você aproveita uma diversidade de perspectivas e conhecimentos. Isso n?o só aumenta a aceita??o das mudan?as propostas, mas também promove um senso de propriedade e engajamento nas iniciativas de melhoria. Ao implementar um novo sistema de gest?o de projetos por exemplo, organize workshops interdepartamentais para receber feedback e sugest?es dos usuários finais. Esse processo n?o apenas identificou melhorias adicionais, mas também fortaleceu o compromisso das equipes com a adapta??o e a ado??o do novo sistema.

El involucramiento de todos los niveles de la organización desde el más bajo hasta el más alto fortalecerá el desarrollo de cualquier proceso a evaluar la experiencia nunca es suficiente para mejorar.

Implementar mudan?as eficazes requer planejamento cuidadoso e execu??o precisa. é importante garantir que as melhorias identificadas sejam implementadas de maneira ordenada e com recursos adequados. Um plano de implementa??o claro, com metas específicas e responsabilidades definidas, é essencial para garantir que as mudan?as sejam bem-sucedidas e sustentáveis. Durante a implementa??o de um novo processo de atendimento ao cliente, adotamos uma abordagem faseada, come?ando com um piloto em um pequeno grupo de clientes antes de expandir para toda a base. Isso nos permitiu ajustar o processo com base no feedback inicial e garantir uma transi??o suave para todos os departamentos envolvidos.

De las partes tal vez más difíciles la implementacion de cambios y mejoras ya que existe resistencia del equipo, tiene que desplegarse de una manera muy eficaz

Establecer kpi de acuerdo a las mejoras implementadas es relevante porque es el resultado de las mejoras implementadas y el seguimiento.

Adaptability as mindset is very crucial, in my opinion, this should be priority number 1. Some people are reluctant to change, enjoy comfort in things/process which are familiar to them. That’s why having this mindset will determine the course of the other process.

La adaptabilidad es un paso que debe de arrancar desde la consideración de las mejoras con la finalidad de que corran paralelos y los individuos puedan creer en el cambio y adaptarse

Para innovar continuamente en la mejora de los procesos, es esencial fomentar una cultura organizacional de mejora continua y aprendizaje. Implementar metodologías ágiles como Scrum o Lean Six Sigma puede ayudar a identificar y eliminar ineficiencias. Utilizar herramientas de análisis de datos para monitorear y evaluar el rendimiento de los procesos en tiempo real permite tomar decisiones informadas. La colaboración y comunicación efectiva entre equipos multidisciplinarios son cruciales para generar ideas y soluciones innovadoras. Además, es vital mantenerse actualizado con las tendencias y tecnologías emergentes, promoviendo la capacitación constante del personal para adaptarse a los cambios y nuevas oportunidades.

- Antes de implementar as a??es, investiria um pouco de tempo com o Planejamento. Como, onde, quanto e quando implementar? Um trabalho bem planejado tem menos risco de retrabalho.

All above steps are std processes once you have worked the following: 1. Identify the Matter of concerned objective and: A. Identify strenghts, weaknesses, opportunities, threats (SWOT) B. Identify the processes related to the W to create new proc or improve the existing ones C. Identify the proc related to the T. Eventhough you don’t control threats, it is needed a plan in case of. D. Identify the proc related to O, which are bus oportunities that could occur due to changes in the world or bus or those that you haven’t overseeing before. E. The S (strengths) is what would take you to make a great job with your processes. Now, is time for the std proc above to leverage the benefits on the Objective addressed, taking you to the excelence.